Question 1

In terms of sending commercial electronic information under Canada's Anti-Spamming Legislation,which of the following is not an exemption?

Accepted Answer

Under Canada's Anti-Spam Legislation (CASL), exemptions include responding to inquiries, complaints, or requests for cost estimates (B, C), communicating for legal obligations like warranties or recalls (D), and charities sending messages for fundraising purposes (E). Requesting personal information from new potential customers (A) without prior consent does not fall under these exemptions.

Question 2

Which of the following is not a part of the responsibilities of the Chief Privacy Officer?

Accepted Answer

The responsibility of destroying personal information that is no longer required falls under the responsibility of the Information Security Officer, not the Chief Privacy Officer.

Question 3

You receive an electronic spam message.Which of the following would not be of concern?

Accepted Answer

All the options listed (A, B, C, D) are potential threats associated with receiving spam messages, making them all concerning.

Question 4

If a customer complains about the use of their personal information,which of the following is not true?

Accepted Answer

If a customer complains about the use of their personal information, you could face potential legal liability, and it is not true that you will not face any potential legal liability. The other options (A, B, C, D) are all potential outcomes of a customer complaint regarding the use of their personal information.

Question 5

If your company does not receives explicit consent from the recipient to receive commercial electronic information,then the consent

Accepted Answer

The answer of If your company does not receives explicit...

Question 6

If a breach of employee's privacy has taken place,the onus is on whom to show that the breach was reasonable under the circumstances?

Accepted Answer

The organization is responsible for showing that the breach of privacy was reasonable under the circumstances. This is because the organization is the one who has access to and control over the employee's personal information, and therefore has a duty to protect it. The burden of proof is on the organization to demonstrate that they took reasonable precautions to safeguard the information, or that the breach was necessary or justified in some way. The employee may still have recourse to take legal action against the organization if they believe their privacy was violated, but the onus is on the organization to prove that they acted appropriately.

Question 7

The objective of the PIPEDA is to establish and encourage best practices,rather than to entrench an enforcement regime.

Accepted Answer

The Personal Information Protection and Electronic Documents Act (PIPEDA) is designed to promote a culture of privacy in organizations that collect, use, or disclose personal information of individuals. Its objective is to encourage best practices rather than to create an enforcement regime, although the Act includes provisions for complaints and compliance investigations in case of non-compliance.

Question 8

If an investigation by the Chief Privacy Officer (CPO)reveals a breach in the firm's privacy protection procedures,the CPO must

Accepted Answer

If a breach in the firm's privacy protection procedures is found, the CPO must take action to amend the policies and procedures that are not in compliance with legislation to prevent future breaches. The other options listed are not appropriate courses of action in this scenario.

Question 9

Your company receives a complaint from a customer regarding the use of personal information.What should take place?

Accepted Answer

The chief privacy officer is responsible for overseeing and investigating any complaints related to the use of personal information. They have the expertise and knowledge to determine if any policies or procedures were violated and provide recommendations to prevent future incidents. Compensation or policy amendments may be necessary based on the investigation findings, but the initial step should be to investigate the complaint. A demand for particulars may also be necessary as part of the investigation process.

Question 10

You are a customer and believe your personal information has been misused by a company.Who should you first contact to file a complaint?

Accepted Answer

The Office of the Privacy Commissioner of Canada is responsible for protecting the privacy rights of Canadians and ensuring that organizations comply with privacy laws. If a customer believes their personal information has been misused by a company, they should first contact the Privacy Commissioner's office to file a complaint. The other options listed are not appropriate for filing a privacy complaint. The Ontario Court of Justice, Federal Court, and Supreme Court of Canada are legal courts that hear cases, while the Better Business Bureau is a non-profit organization that provides information on business practices and consumer complaints.

Question 11

The Office of the Privacy Commissioner of the Canada has the capacity to investigate complaints.

Accepted Answer

The Office of the Privacy Commissioner of Canada has the authority to investigate complaints under the Personal Information Protection and Electronic Documents Act (PIPEDA).

Question 12

In a recent case in Ontario,the court determined that breach of privacy can be considered a tort.Which of the following was not a factor assessed by the judge?

Accepted Answer

The judge did not assess whether the firm acted in a discriminatory manner. The other factors (intentional conduct, unlawful invasion, harm caused, reckless conduct) were considered in the case.

Question 13

Greentree Financing Ltd.enters into an agreement to lend $20,000 to Mark for the purchase of a boat.On the loan application Mark provided the following information: address,telephone,social insurance number,employer,annual earnings and banking information.Mark agreed to the collection of the information for the purpose of assessing his suitability for the loan.What steps must Greentree take to protect Mark's information?

Accepted Answer

All of the steps mentioned are required under the Personal Information Protection and Electronic Documents Act (PIPEDA) to protect Mark's personal information.

A) Greentree must designate an individual accountable for compliance with the Act. This is known as a privacy officer who will oversee the organization's compliance with privacy laws.

B) Greentree must make information about its policies and practices regarding personal information available to Mark. This will include how the personal information is collected, used, disclosed, and stored by the organization.

C) Mark may have access to his information, upon request. This means that he can request to know what personal information Greentree has collected about him and how it has been used.

D) Greentree must have appropriate safeguards to protect the information. This includes physical, technical, and administrative safeguards to prevent unauthorized access, use, disclosure, and destruction of the personal information.

Question 14

The standard against which the actions of a business will be held accountable for disclosing personal information without consent is one of reasonableness.

Accepted Answer

The reasonableness standard is commonly used to determine whether a business's actions in disclosing personal information without consent were appropriate or not. The question is whether a reasonable person would have acted in the same way, given the circumstances. If the answer is yes, then the business may not be held liable for the disclosure. If the answer is no, then the business may be found to have violated the law or its ethical obligations.

Question 15

Greentree Financing Ltd.enters into an agreement to lend $20,000 to Mark for the purchase of a boat.On the loan application Mark provided the following information: address,telephone,social insurance number,employer,annual earnings and banking information.Mark agreed to the collection of the information for the purpose of assessing his suitability for the loan.How else can Greentree use this information?

Accepted Answer

The answer of Greentree Financing Ltd.enters into an agreement to...

Question 16

Under the PIPEDA,suppliers and contractors of the company are not required to safeguard the personal information of the clients of the company.

Accepted Answer

Under PIPEDA, suppliers and contractors of a company are considered to be third-party organizations that handle personal information on behalf of the company. As such, they are required to safeguard the personal information of the company's clients and adhere to the same privacy principles as the company itself.

Question 17

There is a four-part test to determine the reasonableness of the action of an organization that has allowed a breach of privacy to occur.Which of the following is not one of the considerations?

Accepted Answer

The consideration of whether the firm benefited monetarily from the breach of privacy is not part of the four-part test for determining the reasonableness of the action. The four parts are: necessity, effectiveness, proportionality, and less privacy-invasive options.

Question 18

You are an employee who believes that your privacy rights have been violated.Which of the following is not true?

Accepted Answer

It is not automatically guaranteed that an employee is entitled to compensation for a breach of privacy rights. Depending on the circumstances, compensation may or may not be awarded. This would be determined on a case-by-case basis.

Question 19

Joan is being bombarded by charitable appeals from across the country.She discovers that a company has sent out her name to other charities.Upon what basis would her complaint to the Privacy Commissioner be based?

Accepted Answer

Joan's complaint to the Privacy Commissioner would be based on the obligation not to disclose personal information to other charities without consent. This principle is known as "consent" and is one of the ten privacy principles outlined in most privacy laws. It requires organizations to obtain an individual's consent before collecting, using, or disclosing their personal information. If a company has shared Joan's name and personal information with other charities without obtaining her consent, they have violated this principle.

Question 20

Your company would like to send commercial electronic information to a customer.They may send the information on a non-temporary basis when

Accepted Answer

The answer of Your company would like to send commercial...

Quiz 35: What are the requirements under Canada's Anti-Spamming Legislation?