Question 1

Which of the following technologies can be used to consolidate different HR functions into a single location,eliminate redundancy,and reduce administrative costs?

Accepted Answer

Shared service centers can consolidate different HR functions into a single location, eliminate redundancy, and reduce administrative costs. Internet portals, application services, business intelligence systems, and electronic performance support systems are useful HR technologies, but they may not necessarily accomplish the specific goals mentioned in the question.

Question 2

Which of the following is the most common reason why U.S.organizations hire employees in foreign countries?

Accepted Answer

The low cost of labor in foreign countries is the most common reason why U.S. organizations hire employees in foreign countries. This allows them to reduce labor costs and increase profitability.

Question 3

Which of the following is an advantage of using a human resource information system in an organization?

Accepted Answer

A human resource information system can help avoid litigation and lawsuits by ensuring compliance with labor laws, maintaining accurate records, and tracking employee training and certification.

Question 4

The system in which employees have online access to information about human resource issues and go online to enroll themselves in programs and provide feedback through surveys is termed

Accepted Answer

This system is called self-service, where employees have the ability to access HR information, enroll in programs, and provide feedback through online portals.

Question 5

Employees who take assignments in other countries are called

Accepted Answer

Employees who take assignments in other countries are called expatriates.

Question 6

AlphaTech is a company that develops software to help businesses with data processing.Their software performs multiple businesses functions,including processing payrolls,generating tax information for employees,and managing performance evaluation reports.The software is hosted on a remote server maintained by AlphaTech,and client businesses can access it online.Which of the following technologies is being used by AlphaTech to perform the computing tasks for other businesses?

Accepted Answer

AlphaTech is using cloud computing to provide their software to client businesses. The software is hosted on a remote server maintained by AlphaTech and accessed online by clients.

Question 7

The use of technology by HR departments in business organizations has resulted in

Accepted Answer

The use of technology by HR departments has made it easier to collect employees' opinions through online surveys. This is because technology allows for the easy distribution and collection of survey responses, and the anonymity of online surveys can encourage more honest responses from employees. The other options are not necessarily true outcomes of using technology in HR departments.

Question 8

Which of the following best describes offshoring?

Accepted Answer

Offshoring refers to the practice of moving business operations from a country where the company is headquartered to a country where labor costs are lower but the necessary skills are available. This is often done to save costs and increase profitability.

Question 9

Amy is interested in a career in human resource management.She expected her first job to focus on giving employees access to information and enrollment forms for training,benefits,and other programs.However,she has since learned that HR employees spend less time doing that kind of work.Which of the following trends is behind that change?

Accepted Answer

Self-service technology has become more prevalent, allowing employees to access and manage their own benefits and training information, reducing the need for HR employees to spend time on these tasks.

Question 10

Miller Inc. ,a maker of chocolate products,assigns its packaging and labeling to Labels U.S.A. ,a firm that specializes in packaging and labeling other companies' products.Which of the following HRM practices is Miller Inc.using in this scenario?

Accepted Answer

Miller Inc. is outsourcing its packaging and labeling services to Labels U.S.A., which means it is delegating these tasks to an external firm. Therefore, the HRM practice being used here is outsourcing.

Question 11

Carroll Inc. ,a cell phone manufacturer,has its assembly operations performed by Mortimer Corp. ,a firm that deals exclusively in assembling products for other companies.This scenario indicates that Carroll engages in the practice of

Accepted Answer

Carroll Inc. engages in the practice of outsourcing by contracting with Mortimer Corp. to perform its assembly operations.

Question 12

Daily Needs Inc.is a consumer goods company that provides the option of door-to-door delivery.The company has partnered with a packaging company for transporting its goods to the customers.This is an example of

Accepted Answer

This is an example of outsourcing, as Daily Needs Inc. has partnered with a packaging company to transport its goods to the customers. Outsourcing refers to the practice of entrusting certain business processes or functions to an external company.

Question 13

Which of the following describes an advantage of electronic human resource management (e-HRM)?

Accepted Answer

E-HRM allows for training to be delivered to employees regardless of their location, making it an advantage in terms of geographic accessibility. The other answer choices are incorrect: B is incorrect as privacy can still be an issue with e-HRM, particularly in terms of data storage and protection; C is incorrect as an intranet may still be necessary for certain company communication and collaboration needs; D is incorrect as e-HRM may not necessarily provide face-to-face answers, and may instead rely on chat or email communication; E is incorrect as many HRM activities have indeed moved onto the Internet, including recruitment, onboarding, and performance management.

Question 14

Palin Inc. ,an electronics manufacturer,is headquartered in Texas.The firm shifted its operations from Texas to China due to lower labor costs and the availability of required skills in China.This scenario indicates that Palin engaged in the practice of

Accepted Answer

Palin engaged in the practice of offshoring, which involves relocating a company's operations to a foreign country to take advantage of lower costs, access to specialized skills, or market opportunities.

Question 15

Which of the following technologies provides insight into commercial trends and patterns and helps organizations improve decisions?

Accepted Answer

Business intelligence (BI) technology provides insight into commercial trends and patterns by analyzing data from various sources to improve decision-making. BI tools can help organizations identify areas of improvement, monitor performance metrics, and gain a competitive advantage. Electronic performance support systems, Internet portals, shared service centers, and application service providers are all useful technologies, but they do not specifically provide insight into commercial trends and patterns.

Question 16

The practice of having another company provide services is known as

Accepted Answer

Outsourcing refers to the practice of obtaining services or products from an external source. This means that a company hires another company to provide goods or services that were previously done in-house.

Question 17

Identify the technology that lets a company rent space on a remote computer system and use the system's software to manage its human resource activities,including security and upgrades.

Accepted Answer

The technology described in the question is known as application service providers (ASPs). ASPs allow companies to rent/use software and computing resources located on remote servers. It is a cost-effective solution for managing software and data, including security and upgrades.

Question 18

Which of the following is TRUE of an intranet?

Accepted Answer

An intranet is a private network that uses Internet tools and technologies but limits access to authorized users within the organization. It is used for communication, collaboration, and sharing resources within the organization.

Question 19

Companies are finding that to survive they must contend in international markets as well as fend off foreign competitors' attempts to gain ground in the United States.Which of the following would help businesses in the United States meet these challenges?

Accepted Answer

To compete in international markets and fend off foreign competitors, businesses in the United States must prepare employees for global assignments. This includes providing training and support for employees to work effectively in different cultural and business contexts. Focusing solely on developing domestic markets or hiring only from a domestic labor pool may limit a company's ability to expand and compete globally, while eliminating reshoring operations and reducing the workforce with a "grenade" approach are unlikely to address the challenges posed by foreign competition.

Question 20

When large U.S.software companies open facilities in developing countries to take advantage of the highly skilled labor available there at lower pay rates,they are engaging in

Accepted Answer

Offshoring refers to the practice of relocating business processes to another country to take advantage of lower costs, including labor costs. In this case, the large U.S. software companies are opening facilities in developing countries to take advantage of the lower pay rates of highly skilled labor available there, which is an example of offshoring.

Quiz 2: Trends in Human Resource Management