Question 1

The Dictionary of Occupational Titles, a listing of more than 20,000 job titles and descriptions, is a useful tool for getting a small business owner started when writing job descriptions.

Accepted Answer

The Dictionary of Occupational Titles can provide small business owners with job titles and descriptions, making it a useful tool when writing job descriptions.

Question 2

A job analysis describes the process by which a firm determines the duties and nature of the jobs to be filled and the skills and experience required of the people who are to fill them.

Accepted Answer

This statement is true. Job analysis is an important process that helps firms determine the job duties, skills, and experience needed to effectively fill a position. It enables organizations to develop accurate job descriptions, and helps recruiters and hiring managers find the right candidates.

Question 3

To give the interviewing process more consistency, a business owner should develop a series of core questions and ask them of every candidate.

Accepted Answer

Asking a consistent set of core questions to all candidates can help a business owner compare their responses and make an informed decision during the hiring process.

Question 4

Effective interviewers ignore candidates' nonverbal clues ("body language") in interviews because they know that most candidates are so nervous that their nonverbal communication is meaningless.

Accepted Answer

Nonverbal communication can actually provide valuable insights into a candidate's level of confidence, honesty, and enthusiasm. While nervousness may impact nonverbal communication, skilled interviewers can still interpret and utilize these cues to make informed hiring decisions.

Question 5

The intent of a situational interview is to make the interviewee as uncomfortable as possible without violating legal or ethical standards.

Accepted Answer

The intent of a situational interview is to assess the candidate's ability to handle specific job scenarios and challenges, not to intentionally make them uncomfortable. It is important to conduct all interviews in a legal and ethical manner.

Question 6

The job specification outlines the duties and responsibilities of a job and its working conditions, while the job description outlines the characteristics-skills, education, experience-a person needs to fill a job.

Accepted Answer

The statement is incorrect. The job specification outlines the characteristics-skills, education, experience-a person needs to fill a job, while the job description outlines the duties and responsibilities of a job and its working conditions.

Question 7

Business owners must recognize that what they do before they start interviewing candidates for a position determines to a great extent how successful they will be in the hiring process.

Accepted Answer

Business owners must take the time to properly define the job requirements, screen resumes, and prepare interview questions before starting the hiring process in order to increase their chances of making successful hires.

Question 8

A situational interview gives the candidate a typical job-related situation to see how they respond.

Accepted Answer

In a situational interview, a candidate is presented with a hypothetical scenario or a job-related situation to see how they would approach and solve the problem. The interviewer evaluates the candidate's ability to think critically, make decisions, and communicate effectively under pressure.

Question 9

If their companies are to grow and reach their potential, entrepreneurs must learn to be effective leaders.

Accepted Answer

Being an effective leader is crucial for entrepreneurs as it enables them to guide their team towards success and helps in achieving business growth and potential.

Question 10

Every new employee a business owner hires determines the heights to which the company can climb or the depths to which it will plunge.

Accepted Answer

Hiring the right employees with the right skill set and attitude can greatly benefit the company and help it achieve success, while hiring the wrong individuals can lead to negative consequences for the business.

Question 11

Information gathered during a job analysis provides the foundation for creating job descriptions and job specifications.

Accepted Answer

Job analysis provides detailed information about the tasks, responsibilities, and requirements of a job, which is used to create job descriptions and job specifications accurately.

Question 12

Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.

Accepted Answer

While small companies may have a more personal approach to hiring, they may not have the resources or experience to develop comprehensive job specifications and job descriptions, increasing the likelihood of hiring mistakes.

Question 13

The most effective job interviews are unplanned, unstructured interactions between the small business owner and the job applicant.

Accepted Answer

Effective job interviews should be planned and structured to gather relevant information about the applicant's skills, experience, and fit with the company culture. This helps the small business owner make an informed decision and hire the best candidate for the job.

Question 14

A job description sets forth a job's duties and responsibilities; a job specification translates these duties into the qualifications needed for that job.

Accepted Answer

This is a correct statement about the difference between a job description and a job specification.

Question 15

Companies desiring to improve their recruitment efforts are finding that the Internet offers tremendous reach at a relatively low cost and is very effective.

Accepted Answer

This statement is true as many companies are utilizing online job boards, social media, and other digital platforms to advertise job openings and reach a wider pool of candidates at a lower cost than traditional recruiting methods.

Question 16

In the breaking-the-ice phase of the interview process, skilled interviewers often use the job description to explain the nature of the job and the company's culture to candidates.

Accepted Answer

Skilled interviewers often use the job description to provide an overview of the job and company culture to candidates during the opening phase of the interview process. This helps to establish a common understanding between the interviewer and candidate and sets the foundation for a productive discussion.

Question 17

The practice known as servant leadership was coined by Robert Greenleaf and states that leaders are servants first and leaders second, putting their employees and their employees' needs ahead of their own.

Accepted Answer

This statement accurately describes the practice of servant leadership as developed by Robert Greenleaf.

Question 18

Because their companies are small, entrepreneurs need not develop the leadership skills managers in larger companies need.

Accepted Answer

The answer of Because their companies are small, entrepreneurs need...

Question 19

Leadership is an easy skill to learn.

Accepted Answer

Leadership is a complex skill that requires practice, experience, and continuous learning. It involves a combination of interpersonal, communication, problem-solving, and decision-making abilities that cannot be learned easily. While some people may have natural leadership qualities, others need to work hard to develop such skills.

Question 20

A job analysis describes what the job is, what its duties and responsibilities are, and what work conditions are involved.

Accepted Answer

The answer of A job analysis describes what the job...

Quiz 16: Building a Team and Management Succession