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Essentials of Entrepreneurship Study Set 2
Quiz 16: Building a Team and Management Succession
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Question 81
True/False
The Dictionary of Occupational Titles, a listing of more than 20,000 job titles and descriptions, is a useful tool for getting a small business owner started when writing job descriptions.
Question 82
True/False
A job analysis describes the process by which a firm determines the duties and nature of the jobs to be filled and the skills and experience required of the people who are to fill them.
Question 83
True/False
To give the interviewing process more consistency, a business owner should develop a series of core questions and ask them of every candidate.
Question 84
True/False
Effective interviewers ignore candidates' nonverbal clues ("body language") in interviews because they know that most candidates are so nervous that their nonverbal communication is meaningless.
Question 85
True/False
The intent of a situational interview is to make the interviewee as uncomfortable as possible without violating legal or ethical standards.
Question 86
True/False
The job specification outlines the duties and responsibilities of a job and its working conditions, while the job description outlines the characteristics-skills, education, experience-a person needs to fill a job.
Question 87
True/False
Business owners must recognize that what they do before they start interviewing candidates for a position determines to a great extent how successful they will be in the hiring process.
Question 88
True/False
A situational interview gives the candidate a typical job-related situation to see how they respond.
Question 89
True/False
If their companies are to grow and reach their potential, entrepreneurs must learn to be effective leaders.
Question 90
True/False
Every new employee a business owner hires determines the heights to which the company can climb or the depths to which it will plunge.
Question 91
True/False
Information gathered during a job analysis provides the foundation for creating job descriptions and job specifications.
Question 92
True/False
Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.
Question 93
True/False
The most effective job interviews are unplanned, unstructured interactions between the small business owner and the job applicant.
Question 94
True/False
A job description sets forth a job's duties and responsibilities; a job specification translates these duties into the qualifications needed for that job.
Question 95
True/False
Companies desiring to improve their recruitment efforts are finding that the Internet offers tremendous reach at a relatively low cost and is very effective.
Question 96
True/False
In the breaking-the-ice phase of the interview process, skilled interviewers often use the job description to explain the nature of the job and the company's culture to candidates.
Question 97
True/False
The practice known as servant leadership was coined by Robert Greenleaf and states that leaders are servants first and leaders second, putting their employees and their employees' needs ahead of their own.