Which of the following terms represents the performance measurement tool that looks at four areas-financial,customer,internal business process,and learning and growth assets-that contribute to a company's performance?
A)EVA
B)MVA
C)benchmarking
D)conformance quartile
E)balanced scorecard

Question

Quizplus · Accepted Answer

The balanced scorecard is a performance measurement tool that looks at four areas - financial, customer, internal business process, and learning and growth assets - that contribute to a company's performance. It provides a holistic view of the company's performance, rather than just focusing on financial measures. EVA (Economic Value Added) and MVA (Market Value Added) are financial performance measures, benchmarking is a process of comparing your company's performance with that of industry peers, and conformance quartile is not a commonly used performance measurement term.

Which of the Following Terms Represents the Performance Measurement Tool