Refer to the Scenario below to answer the questions that follow.
Control Systems at Statco (Scenario)
Statco is a statistical software company based in British Columbia.This publicly traded firm has grown dramatically over its 25-year history,and it now has more than 12,000 employees worldwide.As it has grown,the company has adopted a hierarchical structure,which emphasizes organizational authority.Management relies heavily on administrative rules,regulations,and policies in order to meet its goals.However,the company has struggled to meet projected revenues for each of the past 10 quarters.While it is true that world financial markets have been very turbulent over the past three years,demand for the firm's products has typically been recession-proof in the past.Now,the board of directors is growing increasingly impatient with the management team.The firm's president,Susan Wong,is concerned that recent performance may indicate that management has lost control of the work force.She has hired Mark Adams,an expert in control system design,to evaluate Statco and offer suggestions to improve the firm's performance.
-Susan reminds Mark that Statco makes extensive use of teamwork,and the technology used to produce their statistical products is constantly changing.As a result,Mark recommends that Statco make better use of ________ control.
A)economic
B)bureaucratic
C)clan
D)environmental
E)market

Question

Quizplus · Accepted Answer

Clan control emphasizes the use of shared values, beliefs, and traditions to guide and coordinate employee behavior. As a company that heavily relies on teamwork and a constantly evolving technology, Statco would benefit from using clan control as it focuses on creating a sense of community and shared purpose among employees, which can lead to higher motivation and better coordination. Bureaucratic control, on the other hand, is too rigid and focused on rules and regulations, which may not be suitable for Statco's fast-paced and innovative environment. Economic, environmental, and market controls are more focused on external factors such as competition and financial performance, which may not address the root causes of Statco's performance issues.

Refer to the Scenario Below to Answer the Questions That