Question 1

Formal groups tend to form around friendships and common interests.

Accepted Answer

Formal groups are created with specific objectives and structured roles, often by an organization or institution, rather than around friendships and common interests.

Question 2

Groups tend to go through five stages as they develop.

Accepted Answer

This is true according to the Tuckman model of group development, which includes the stages of forming, storming, norming, performing, and adjourning.

Question 3

Cross-functional teams,self-managed teams,and task forces are all examples of informal groups.

Accepted Answer

Cross-functional teams, self-managed teams, and task forces are examples of formal groups, as they are intentionally created by an organization to achieve specific goals.

Question 4

Problem-solving teams consist of managers and employees from different departments or functional areas who are involved in efforts to improve work activities or to solve specific problems in the organization.

Accepted Answer

The answer of Problem-solving teams consist of managers and employees...

Question 5

Members of a virtual team never actually communicate with one another.

Accepted Answer

Communication is essential in virtual teams, but it is usually done through various technological channels like email, video conferencing, chat, and social media.

Question 6

Being outgoing and enthusiastic is acting in a team worker role.

Accepted Answer

Being outgoing and enthusiastic is more characteristic of a "Resource Investigator" role, while a "Team Worker" role focuses on cooperation, support, and averting conflict within a team.

Question 7

In the storming stage of group development intragroup conflict often occurs.

Accepted Answer

In the storming stage of group development, there is a likelihood of disagreement and conflicts among group members as they work to establish their roles, decision making process, and group norms. Therefore, intragroup conflict is common during this stage.

Question 8

Formal groups occur naturally in the workplace in response to the need for social contact.

Accepted Answer

Formal groups are deliberately created by the organization to accomplish specific goals, not naturally occurring for social contact; informal groups form naturally for social reasons.

Question 9

In an electronics company,a cross-functional team is likely to have an engineer,a designer,a software specialist,and a marketing specialist all working on the same project.

Accepted Answer

A cross-functional team is designed to incorporate individuals with diverse skill sets and perspectives to work towards a common goal. In an electronics company, such a team may consist of an engineer, a designer, a software specialist, and a marketing specialist to bring together the technical knowledge and marketing expertise needed to develop and launch a successful product.

Question 10

Cross-functional teams are composed of people from different work areas.

Accepted Answer

Cross-functional teams are indeed composed of people from different work areas. These individuals bring their unique perspectives and expertise to work collaboratively on a common goal or project.

Question 11

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

Accepted Answer

A self-managed team is a group of employees who have the responsibility of managing their own work processes without the need for a manager to oversee their work. They take full ownership of their work and are accountable for the results of their performance.

Question 12

Roles are acceptable standards shared by a group's members.

Accepted Answer

The answer of Roles are acceptable standards shared by a...

Question 13

Managers should try to avoid conflict,especially during the storming stage of group development.

Accepted Answer

While it may be tempting for managers to avoid conflict during the storming stage, it is actually important to address any issues and work through them in order for the group to move past this stage and become more cohesive. Ignoring or avoiding conflict can prolong the storming stage and hinder the group's progress. However, managers should strive to manage conflict in a constructive manner and not allow it to become destructive or harmful to the group's dynamics.

Question 14

Virtual teams use technology to link physically dispersed members in order to achieve a common goal.

Accepted Answer

This statement is true. Virtual teams rely on technology to communicate and collaborate with team members who are not physically located in the same place. They may use email, video conferencing, instant messaging, or other online tools to work together towards a shared objective.

Question 15

To be considered a group,there must be at least three people.

Accepted Answer

The answer of To be considered a group,there must be...

Question 16

Russ is a recent graduate who attended a highly competitive private school where all assessment focused on individual performance.Given this socialization,Russ is a strong candidate to be an effective team member.

Accepted Answer

Russ was socialized in an environment that focused strictly on individual performance, and therefore may struggle to transition to a team-oriented work environment.

Question 17

The challenge of creating team players will be greatest when the national culture is highly individualistic and the teams are being introduced into an organization that has historically valued individual achievement.

Accepted Answer

Highly individualistic national cultures tend to place a greater emphasis on individual achievement and may not naturally value teamwork as much. Therefore, introducing and cultivating a team-oriented culture in such organizations can present a significant challenge.

Question 18

When the forming stage is complete,there will be a relatively clear hierarchy of leadership within the group and agreement on the group's direction.

Accepted Answer

The forming stage is characterized by the group members' initial meeting and getting to know each other. It is unlikely that there will be a clear hierarchy of leadership or agreement on the group's direction at this stage.

Question 19

The group is likely to work on its primary task during the adjourning stage of group development.

Accepted Answer

The adjourning stage is the final stage of group development where the group disbands. It is unlikely that the primary task will be worked on at this stage as the focus is on the completion of the work and separation of the group members. The primary task is typically worked on during the performing stage of group development.

Question 20

In the forming stage of group development the employees bond because they are faced with external threats that push the group members to work together.

Accepted Answer

The forming stage is characterized by group members getting to know each other and establishing ground rules, not by bonding over external threats.

Quiz 10: Understanding Groups and Teams