Grouping activities on the basis of customer flow is called ________ departmentalization.
A)functional
B)product
C)geographical
D)process
E)customer

Question

Quizplus · Accepted Answer

Grouping activities based on customer flow is referred to as process departmentalization, where tasks are organized according to the sequence of steps or processes involved in delivering a product or service.

Grouping Activities on the Basis of Customer Flow Is Called