Question 1

Successful outsourcing projects require day-to-day interaction between software development and business teams, so it is essential for the hiring company to take a(n) approach to project management.

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Question 2

Firms that outsource must take precautions to protect , regardless of where it is stored or processed or who handles it.

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Question 3

A firm is likely to use contingent IT workers if it experiences pronounced fluctuations in its needs.

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Question 4

The , also known as the Lincoln Law, was enacted to combat fraud by companies that sold supplies to the Union Army.

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Question 5

Personal computers are composed of many different materials known to be potentially harmful to humans and the environment. These materials include beryllium, cadmium, lead, mercury, selenium, polyvinyl chloride, and .

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Question 6

An employee who identifies an illegal or unethical practice should begin to compile to establish wrongdoing.

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Question 7

and language differences can cause misunderstandings among project members in different countries.

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Question 8

Many states have created laws that prevent workers from being fired because of an employee's participation in
activities including the filing of a qui tam lawsuit under the provisions of the False Claims Act.

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Question 9

is the most common charge in qui tam cases.

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Question 10

Organizations often find that it can take years of ongoing effort and a large up-front investment to develop a good
with an offshore outsourcing firm.

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Question 11

The passed the Restriction of Hazardous Substances Directive which restricts the use of many hazardous materials in computer manufacturing.

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Question 12

The EICC has established a code of conduct that defines performance, compliance, auditing, and reporting guidelines across five areas of social responsibility: labor, health and safety, environment, management system, and .

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Question 13

As more businesses move their key processes offshore, U.S. IT service providers are forced to in order to compete.

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Question 14

Violators of the False Claims Act are liable for times the dollar amount for which the government was defrauded.

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Question 15

Offshore outsourcing has the potential to dramatically development efforts and enable workers to make progress on the project around the clock.

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Question 16

The environmental activist organization issues a quarterly ranking of the top manufacturers of personal computers, mobile phones, TVs, and game consoles according to the manufacturers' polices on toxic chemicals, recycling, and climate change.

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Question 17

Because wages in the IT field vary greatly, unethical companies can get around the .

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Question 18

is a system that enables purchasers to evaluate, compare, and select electronic products based on a total of 51 environmental criteria.

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Question 19

The False Claims Act provides strong protection.

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Question 20

Offshore outsourcing is a form of outsourcing in which the services are provided by an organization whose .

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Quiz 10: Ethics of It Organizations