Question 1

The costs involved in training difficult to establish.

Accepted Answer

False

Question 2

___________ refers to the planned acquisition of knowledge, skills and abilities (KSA)to carry out a specific task or job in a vocational setting.

Accepted Answer

Training is specifically focused on providing the necessary knowledge, skills and abilities required to do a job in a vocational setting. Education, development and learning are broader terms that may include vocational training as well as academic and personal growth.

Question 3

E-learning can capitalizes on all the following types of delivery media EXCEPT:

Accepted Answer

D

Question 4

According to Peter Senge's Book, which of the following is considered the "fifth element"?

Accepted Answer

Systems thinking is considered the "fifth discipline" or "fifth element" in Peter Senge's book "The Fifth Discipline," as it integrates the other four disciplines.

Question 5

According to Argyris and Schon's (1978)three level model of organizational learning, which is best described as "questioning the suitability of norms, practices, policies, and procedures that define performance standards"?

Accepted Answer

Double-loop learning involves questioning the underlying assumptions and values that guide decision-making, as well as the suitability of performance standards. This level of learning goes beyond just modifying behavior (single-loop learning) to reflect on the underlying reasons for that behavior. Triple-loop learning and quadruple-loop learning are not part of Argyris and Schon's original model of organizational learning.

Question 6

Russ-Eft and Preskill (2005)highlight critical factors in HR development evaluation that complicate the assessment of training outcomes: Which of the following is NOT a critical factor?

Accepted Answer

All of the factors listed (A, B, and C) are highlighted as critical factors in HR development evaluation that complicate the assessment of training outcomes according to Russ-Eft and Preskill (2005).

Question 7

the manner in which adults learn and are motivated to learn differs fundamentally from the ways in which children and adolescents learn.

Accepted Answer

Adults have prior experience and knowledge, they are self-directed learners, and they are motivated by practical goals and relevance to their lives, while children and adolescents rely on formal instruction and are motivated by social approval and curiosity.

Question 8

________ is an umbrella term and broadly refers to any learning facilitated using electronic means.

Accepted Answer

E-learning refers to any type of learning that is facilitated through electronic means, including online courses, webinars, virtual classrooms, and digital resources. Audio learning (A) and video learning (B) are specific forms of e-learning, while satellite learning (C) is a less common and more specific type of distance education that involves live broadcasts from a remote location.

Question 9

___________is defined as the process of assimilating new knowledge and skills in consequence of experience or practice which will bring about relatively permanent changes in behavior.

Accepted Answer

The definition provided perfectly describes the process of learning. Competencies refer to the skills and abilities necessary for performing a task successfully. Knowledge refers to the understanding of a specific subject matter. Training refers to the process of teaching new skills or knowledge. Only learning fits the definition given.

Question 10

_________ is defined as "the process of assimilating new knowledge and skills in consequence of experience or practice which will bring about relatively permanent changes in behavior".

Accepted Answer

The given definition clearly pertains to the concept of learning, as it mentions "assimilating new knowledge and skills" and "changes in behavior" which are the key attributes of learning. Education, training, and development are also related concepts, but they do not fully capture the idea of changes in behavior resulting from experience or practice.

Question 11

11.	According to the systems model of T&D, organizations ought to formulate an implementation plan that should specify which of the following?

Accepted Answer

According to the systems model of T&D, an implementation plan should specify all the resources required, how the training should be carried out, and who should facilitate the training. A comprehensive implementation plan takes into account all these aspects to ensure that the training program runs effectively and meets the organization's goals. Thus, option D (All of the above) is the correct answer.

Question 12

A learning content management system (LCMS)can be used to store and develop T&D content, such as multimedia files, templates for training courses, or assignments.

Accepted Answer

A learning content management system (LCMS) is specifically designed to store and manage learning content, including multimedia files, templates for training courses, and assignments. It allows for easy content development and distribution, as well as tracking and reporting on learner progress.

Question 13

As firms grow in size, their need to manage training activities and training data more effectively and efficiently remains the same.

Accepted Answer

As firms grow in size, their need to manage training activities and training data becomes more complex and demanding, requiring more effective and efficient management solutions to handle the increased scale and complexity of training needs.

Question 14

Which of the following is the first step of the systems model of training and development?

Accepted Answer

The first step in the systems model of training and development is to identify training and development needs. This involves assessing the current performance of employees and determining areas where they may need improvement or additional skills. Once these needs are identified, the organization can design, implement, and evaluate training and development solutions to address them.

Question 15

Rapid e-learning (REL)should be ideally used to deal with all of the following EXCEPT:

Accepted Answer

Rapid e-learning is best used for training updates, dealing with prerequisites, and training with short shelf lives. However, training that requires mastery may benefit from more in-depth and comprehensive training methods.

Question 16

____________ essentially consists of five separate activities, which are the acquisition, documentation, transfer, creation, and application of knowledge.

Accepted Answer

The five separate activities mentioned in the statement are all related to knowledge management. Learning management systems, performance management, and training management are all important aspects of organizational learning and development, but they do not encompass all five activities mentioned in the question.

Question 17

_________ focuses on short-term objectives, while ___________ focuses on long-term objectives.

Accepted Answer

Training focuses on short-term objectives such as acquiring specific skills, whereas development focuses on long-term objectives such as career growth and personal growth. Therefore, the best choice is C, as it correctly differentiates between the two concepts.

Question 18

_________ is considered a continuous process of systematic advancement, of 'becoming increasingly more complex, more elaborate and differentiated, by virtue of learning and maturation'.

Accepted Answer

The given statement mentions systematic advancement and becoming more complex through learning and maturation, which suggests the concept of development rather than education or training. Therefore, the best choice is C) Development.

Question 19

Human capital is considered a key source of competitive advantage.

Accepted Answer

Human capital refers to the knowledge, skills, experience and other qualities possessed by an organization's employees. When effectively utilized, this resource can contribute significantly to a company's competitive advantage. Therefore, human capital is generally considered a key driver of success in many industries.

Question 20

According to the best-fit learning event model, successful learning events must achieve a best fit between:

Accepted Answer

The best-fit learning event model suggests that successful learning events must achieve a best fit between the content being taught, the media (or platform) being used to teach it, and the method (or approach) being used to deliver the learning. This means that all three elements must work together effectively in order to create an optimal learning experience for the individual. Therefore, option A - content, media, and method - is the best choice.

Quiz 13: Training and Development: Issues and Human Resource Information Systems