Question 1

The symbolic view of management impact is useful in explaining the high turnover among sports coaches,who can be considered the "managers" of their teams.

Accepted Answer

False

Question 2

Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions.

Accepted Answer

False

Question 3

In strong organizational cultures,employees have little knowledge of company history or heroes,what is important is present performance.

Accepted Answer

In strong organizational cultures, employees typically have a strong understanding and appreciation of company history and heroes, as these elements are often emphasized and celebrated as important parts of the company's identity and values. Present performance is also important, but it is often viewed in the context of this broader organizational culture and history.

Question 4

An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.

Accepted Answer

Competitors and employees are both considered stakeholders as they can be impacted by an organization's decisions and actions.

Question 5

Organizations that emphasize workplace spirituality focus on individual development.

Accepted Answer

Workplace spirituality aims to foster the personal growth and well-being of employees, which in turn benefits the organization as a whole.

Question 6

In a "ready-aim-fire" culture,managers take action and then analyze what has been done.

Accepted Answer

The answer of In a "ready-aim-fire" culture,managers take action and...

Question 7

Organizations help employees adapt to the culture through socialization.

Accepted Answer

Socialization processes in the workplace involve introducing new employees to the organization's values, norms, expectations, and culture. This helps employees adjust to the new work environment and better understand what is expected of them.

Question 8

Organizations that subscribe to workplace spirituality emphasize the importance of employees controlling their expressions and emotions.

Accepted Answer

Organizations that subscribe to workplace spirituality often emphasize authenticity and the integration of personal values and beliefs into the work environment, rather than controlling expressions and emotions.

Question 9

In the symbolic view of management,managers are seen as directly responsible for an organization's success or failure.

Accepted Answer

In the symbolic view of management, managers are seen more as symbols of control rather than being directly responsible for the organization's success or failure, as many outcomes are influenced by external factors beyond their control.

Question 10

The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

Accepted Answer

The statement accurately describes the view of managers as omnipotent.

Question 11

Giving service-contact employees the discretion to make day-to-day decisions on job-related activities is instrumental in creating in a customer-responsive culture.

Accepted Answer

Giving employees the discretion to make decisions allows them to adapt to customer needs and preferences in real-time, leading to a more customer-focused culture.

Question 12

Strong cultures have more influence on employees than do weak cultures.

Accepted Answer

Strong cultures have a clear set of values and beliefs that are shared among employees, leading to a greater impact on their behavior and decision-making. In contrast, weak cultures lack a strong sense of identity and may not have as much influence on employee behavior.

Question 13

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

Accepted Answer

A dynamic and simple environment typically has less environmental uncertainty compared to a complex and rapidly changing environment, where factors are more unpredictable and harder to manage.

Question 14

In order to develop an innovative organizational culture,managers must minimize ambiguity and uncertainty and discourage risk-taking.

Accepted Answer

In order to develop an innovative organizational culture, managers must encourage risk-taking and be open to ambiguity and uncertainty. Innovation often requires taking risks and trying new things, so creating a culture where employees feel comfortable taking risks and experimenting is important for fostering creativity and innovation.

Question 15

Corporate rituals are repetitive sequences of activities that express and reinforce the key values of an organization.

Accepted Answer

Corporate rituals are a way for organizations to express and reinforce their key values through repeated actions and behaviors. Examples of corporate rituals include annual company retreats, weekly team meetings, and recognition ceremonies for outstanding employees. These rituals help to establish a sense of continuity and belonging within the organization, while also reinforcing the values that are important to its success.

Question 16

Conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.

Accepted Answer

Economic inequality often stems from deeply ingrained societal attitudes and beliefs, such as biases based on race, gender, and socioeconomic status. These attitudes can manifest in managerial decision-making, such as hiring, promotion, and compensation practices, which can perpetuate inequality. Therefore, societal attitudes can directly influence and constrain manager's decisions and actions.

Question 17

A dynamic environment is characterized by the absence of new competitors,few technological breakthroughs by current competitors,and little activity by pressure groups to influence the organization.

Accepted Answer

A dynamic environment is one where there are frequent changes and new entrants to the market, as well as technological advancements and active pressure groups seeking to influence the organization. The statement described in the question is actually referring to a stable environment.

Question 18

Environmental uncertainty looks at the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.

Accepted Answer

The answer of Environmental uncertainty looks at the number of...

Question 19

Spiritual organizations tend to be intolerant of employees who commit mistakes.

Accepted Answer

Spiritual organizations, by their nature, tend to be more forgiving and understanding of mistakes, emphasizing the importance of compassion and redemption. However, some spiritual organizations may have specific policies in place for dealing with mistakes or unethical behavior.

Question 20

The shared aspect of culture implies that all employees in an organization approve of the culture.

Accepted Answer

Not all employees in an organization may approve or support the culture. There may be individual differences in beliefs, values, and attitudes that make it impossible for everyone to fully embrace the culture.

Quiz 2: Understanding Management: Constraints and Challenges