Question 1

An approach that involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone is known as:

Accepted Answer

Coordination by mutual adjustment involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone.

Question 2

Which of the following approaches to departmentalization requires proper management of all the issues surrounding decentralization and delegation for it to be effective?

Accepted Answer

In the product approach to departmentalization, top management can lose control over decisions made in the divisions because decision making is decentralized. Proper management of all the issues surrounding decentralization and delegation is essential for this structure to be effective.

Question 3

Hot Tamales Inc. manufactures and distributes sauces, pickles, and spices. The company has separate divisions responsible for developing and marketing each item. Thus, the company has a _____ approach to departmentalization.

Accepted Answer

In a product division approach to departmentalization, all functions that contribute to a given product are organized under one product manager.

Question 4

In the context of organizational agility, which of the following is true of learning organizations?

Accepted Answer

Learning organizations are skilled at solving problems, experimenting with new approaches, learning from their own experiences, learning from other organizations, and spreading knowledge quickly and efficiently.

Question 5

A type of organization in which top management ensures that there is consensus about the direction in which the business is heading is known as a:

Accepted Answer

In a high-involvement organization, top management ensures that there is a consensus about the direction in which the business is heading.

Question 6

A(n) _____ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Accepted Answer

A very flexible version of the network organization is the modular network-also called the virtual corporation. It is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Question 7

Which of the following is a characteristic of a high-involvement organization?

Accepted Answer

The organization has a flat, decentralized structure built around a customer, good, or service.

Question 8

In the context of horizontal structure of a firm, subdividing an organization into smaller units is known as:

Accepted Answer

In the context of the horizontal structure of a firm, subdividing an organization into smaller units is known as departmentalization.

Question 9

In the context of organizational integration, _____ refers to a situation when interdependent units are required to meet deadlines and objectives that contribute to a common goal.

Accepted Answer

In coordination by plan, interdependent units are required to meet deadlines and objectives that contribute to a common goal.

Question 10

Which of the following statements about matrix organization is true?

Accepted Answer

An advantage of matrix organizations is that dual career ladders are elaborated as more career options become available on both sides of the organization.

Question 11

In a _____ organization, jobs (and departments) are specialized and grouped according to business functions and the skills they require.

Accepted Answer

In a functional organization, jobs (and departments) are specialized and grouped according to business functions and the skills they require: production, marketing, human resources, research and development, finance, accounting, and so forth.

Question 12

Sports International manufactures and distributes clothing, sporting equipment, and protective sports gear worldwide. They are departmentalized by products sold to serious athletes, products sold to "weekend" athletes and products sold to sports teams. Which approach to departmentalization does the company follow?

Accepted Answer

Customer divisions are those built around groups of customers such as serious athletes, "weekend" athletes, and sports teams.

Question 13

Two companies, Healthy Nutrition Inc. and the Simple Solutions Software Inc., have joined forces to produce a meal planning program for use at home. The two organizations have decided to work together on the project since they cannot develop the project only with individual resources. Both organizations will own the resulting program. This effort is known as a:

Accepted Answer

A strategic alliance is a formal relationship created with the purpose of joint pursuit of mutual goals.

Question 14

An organization skilled at creating, acquiring, and transferring knowledge as well as at modifying its behavior to reflect new knowledge and insights is known as a:

Accepted Answer

A learning organization is an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights.

Question 15

In the context of organizational integration, the presence of rules and regulations governing how people in the organization interact is known as:

Accepted Answer

To improve coordination, organizations may also rely on formalization-the presence of rules and regulations governing how people in the organization interact.

Question 16

Which of the following is a disadvantage of the matrix organization?

Accepted Answer

As with the other structures, the matrix form also has disadvantages. The design encourages managers who share subordinates to jockey for power, so conflict can occur.

Question 17

Which of the following is an advantage of functional departmentalization?

Accepted Answer

A potential advantage of the traditional functional approach to departmentalization is that economies of scale can be realized. When people with similar skills are grouped, the company can buy more efficient equipment and obtain discounts for large purchase.

Question 18

In the context of organizational integration, establishing common routines and standard operating procedures that apply uniformly to everyone is known as:

Accepted Answer

Standardization refers to establishing common routines and procedures that apply uniformly to everyone.

Question 19

An organization with departmentalization that groups units around products, customers, or geographic regions is known as a:

Accepted Answer

A divisional organization refers to departmentalization that groups units around products, customers, or geographic regions.

Question 20

Which of the following statements about matrix organization is true?

Accepted Answer

A matrix organization refers to an organization composed of dual reporting relationships in which some managers report to two superiors-a functional manager and a divisional manager.

Quiz 7: Organizing for Success

An approach that involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone is known as:

Which of the following approaches to departmentalization requires proper management of all the issues surrounding decentralization and delegation for it to be effective?

Hot Tamales Inc. manufactures and distributes sauces, pickles, and spices. The company has separate divisions responsible for developing and marketing each item. Thus, the company has a _____ approach to departmentalization.

In the context of organizational agility, which of the following is true of learning organizations?

A type of organization in which top management ensures that there is consensus about the direction in which the business is heading is known as a:

A(n) _____ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Which of the following is a characteristic of a high-involvement organization?

In the context of horizontal structure of a firm, subdividing an organization into smaller units is known as:

In the context of organizational integration, _____ refers to a situation when interdependent units are required to meet deadlines and objectives that contribute to a common goal.

Which of the following statements about matrix organization is true?

In a _____ organization, jobs (and departments) are specialized and grouped according to business functions and the skills they require.

An organization skilled at creating, acquiring, and transferring knowledge as well as at modifying its behavior to reflect new knowledge and insights is known as a:

In the context of organizational integration, the presence of rules and regulations governing how people in the organization interact is known as:

Which of the following is a disadvantage of the matrix organization?

Which of the following is an advantage of functional departmentalization?

In the context of organizational integration, establishing common routines and standard operating procedures that apply uniformly to everyone is known as:

An organization with departmentalization that groups units around products, customers, or geographic regions is known as a:

Which of the following statements about matrix organization is true?