Question 1

Since organizations obtain resource inputs from the environment and transform them into outputs that are returned to the environment in the form of finished goods or services, they may be viewed as:

Accepted Answer

Organizations can be viewed as open systems because they interact with and depend on their environment for inputs (such as raw materials, labor, and capital) and produce outputs (such as goods or services) that are returned to the environment. This concept of open systems is an important part of organizational theory and helps to explain how organizations adapt and survive in response to changes in their environment. Choices A, B, D, and E do not accurately reflect this concept.

Question 2

Apart from __________________, all of the following are trends in the contemporary business world.

Accepted Answer

The increase in "command-and-control" leadership is not a trend in the contemporary business world. In fact, there is a move towards more democratic and participative leadership styles. The other options are all trends in the contemporary business world.

Question 3

At ABC Services, Inc., all employees share a common set of beliefs and values that influence their behavior. This refers to organizational:

Accepted Answer

The common set of beliefs and values that influence employee behavior is indicative of the organization's culture.

Question 4

All of the following are characteristic of Generation F at work EXCEPT:

Accepted Answer

The opposite is true for Generation F. They prioritize contributions over credentials and value skills and achievements more than degrees or certifications.

Question 5

The degree to which the culture respects and values diversity and is open to anyone who can perform a job, regardless of their diversity attributes, is known as:

Accepted Answer

Inclusion refers to a workplace culture where diversity is respected, valued, and individuals from diverse backgrounds are welcomed and able to perform their jobs without facing discrimination.

Question 6

The realities of the contemporary business world include all of the following trends EXCEPT:

Accepted Answer

The contemporary business world actually emphasizes collaboration and teamwork, and many companies have moved away from individual silos of work. Therefore, choice D stating an emphasis on individuals working independently of one another is not a trend in the contemporary business world.

Question 7

Suppose that the company's president decides to develop a policy to increase the company's commitment to its employees and then develops a set of procedures to implement this policy. The president is engaged in which management function?

Accepted Answer

The president is developing a policy and procedures to increase the company's commitment to its employees, which falls under the planning function of management. Planning involves setting goals, identifying actions to achieve those goals, and allocating resources to carry out the actions.

Question 8

Demographic trends driving workforce diversity in American society today include:

Accepted Answer

According to the U.S. Census Bureau, the percentage of people of color in the American population is increasing, with projections that by 2045, there will be no single racial or ethnic majority in the country. This trend is driving greater diversity in the labor force.

Question 9

As an OB researcher, Samantha focuses on looking in depth at single situations. Samantha is using which of these research methods?

Accepted Answer

Samantha is using case studies, which involve in-depth analysis of a single situation or individual, as her research method.

Question 10

Rather than assuming that there is one "best" or universal way to manage people in organizations, which approach do researchers use to try to identify how different situations can be best understood and handled?

Accepted Answer

The contingency approach acknowledges that different situations and contexts require different management approaches. It emphasizes that there is no "one best way" to manage people in organizations and that the most effective management practices depend on the specific circumstances at hand. This approach recognizes the importance of considering factors such as the organization's culture, goals, environment, and workforce when designing management strategies.

Question 11

According to research data, women earn only __________ cents per dollar earned by men.

Accepted Answer

The most commonly cited figure for the gender pay gap in the United States is that women earn approximately 75 cents for every dollar earned by men. This figure varies by year and by country but is a widely recognized average.

Question 12

The match of organizational culture and individual characteristics is called an:

Accepted Answer

The term commonly used to describe the match between organizational culture and individual characteristics is "fit". This refers to how well an individual's values, beliefs, and behaviors align with those of the organizational culture they work in.

Question 13

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

Accepted Answer

Joanna is organizing by setting up a committee and assigning people to conduct specific training programs.

Question 14

The term multiculturalism, as used in OB, refers to:

Accepted Answer

Multiculturalism in OB refers to pluralism and respect for diversity. This includes recognizing and valuing differences in cultures, beliefs, values, and behaviors of individuals from different backgrounds. It promotes inclusiveness in the workplace and recognizes that diversity enhances creativity and innovation.

Question 15

As a manager, Jermaine, defines goals, set performance objectives, and identify action steps for accomplishing them. Jermaine is engaged in which management function?

Accepted Answer

Jermaine is engaged in the planning function of management by defining goals, setting objectives, and identifying action steps.

Question 16

Susan, working at Toddler Toys, helps others achieve high levels of both performance and satisfaction. Susan can be described as an):

Accepted Answer

Susan's role in helping others achieve high levels of performance and satisfaction suggests she is an effective manager who is able to motivate and support her team. The other options, such as executive or director, suggest a higher level of authority and decision-making power that may not be implied by the given scenario. A supervisor may also be able to achieve high levels of performance and satisfaction, but the term "effective manager" more accurately captures the proactive and supportive nature of Susan's role. The option of "team follower" does not accurately describe Susan's role as someone who is helping others perform and succeed.

Question 17

Among the following, who are considered to be stakeholders?

Accepted Answer

All of the options listed (customers, owners, employees, and local communities) are considered stakeholders in a business. This means that they have a vested interest in the success and operations of the business and can be affected by its actions and decisions.

Question 18

Initial experience of the experiential learning cycle in an organizational behavior course, focuses on:

Accepted Answer

The initial experience of the experiential learning cycle in an organizational behavior course is focused on personal experiences, the classroom as an organization, in-class exercises and simulations, group project assignments, and cases. This involves actively engaging in learning through hands-on experiences and reflecting on those experiences to gain new insights and skills. The other options may also be part of the learning process, but they are not specifically focused on the experiential learning cycle.

Question 19

All of the following are examples of organizations EXCEPT:

Accepted Answer

All of the other options listed are examples of organizations, but a government representative is an individual, not an organization.

Question 20

A collection of people working together in a division of labor to achieve a common purpose refers to an:

Accepted Answer

The definition best fits the term organization, as it describes a group of individuals working together towards a specific goal. Clubs, labor unions, and teams also involve people working together, but they may not necessarily have a clear division of labor or a specific purpose beyond social or advocacy-related activities. A mission refers specifically to a goal or objective, but does not necessarily imply a group working together to achieve it.

Quiz 1: Introducing Organizational Behavior