How do managers begin the unfreezing process?
A) By developing measures for organizational effectiveness
B) By encouraging the current state of organizational affairs
C) By establishing long-term goals of the organization
D) By being unsupportive of employees' current behavior
E) By reducing the levels of hierarchy in the organization

Question

Quizplus · Accepted Answer

Managers begin the unfreezing process by challenging the current state and encouraging employees to let go of old behaviors, which may involve being unsupportive of the current behavior to facilitate change.

How Do Managers Begin the Unfreezing Process