When the assembly line slowed down, the supervisor took the time to identify concrete, specific examples of behavior and its effects on the workers so they would understand what needed to change. Which key attribute of the communication competency is the supervisor using?
A) questioning
B) active listening
C) empathizing
D) describing

Question

Quizplus · Accepted Answer

The supervisor is using the key attribute of describing by giving concrete, specific examples of behavior and its effects on the workers to help them understand what needs to change.

When the Assembly Line Slowed Down, the Supervisor Took the Time