Integrated Advertising, Promotion and Marketing Communications 5th Edition by Kenneth Clow,Donald Baack

تمرين 1

The three main companies businesses use to ship small packages either overnight or 2-day delivery are FedEx, UPS, and the U.S. Postal Service. Access the Web sites of each shipping solution provider: www.fedex.com, www.ups.com, and www.usps.gov. What delivery guarantees does each offer Which site is the most userfriendly Which site appears to offer the best customer service