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book M: Marketing 4th Edition by Dhruv Grewal,Michael Levy cover

M: Marketing 4th Edition by Dhruv Grewal,Michael Levy

النسخة 4الرقم المعياري الدولي: 978-0077861025
book M: Marketing 4th Edition by Dhruv Grewal,Michael Levy cover

M: Marketing 4th Edition by Dhruv Grewal,Michael Levy

النسخة 4الرقم المعياري الدولي: 978-0077861025
تمرين 3
Why is service recovery so important to companies?
2. What can companies do to recover from a service failure?
التوضيح
موثّق
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(1)Service recovery:
A process of ident...

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M: Marketing 4th Edition by Dhruv Grewal,Michael Levy
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