Deck 10: Managing Careers

Question 1

Jackie is working with a coach to identify her personal skills and interests. Then she plans to get information about opportunities that fit her skills and interests and set career goals for what she seeks to accomplish. Jackie is the midst of .

A)training
B)career planning
C)organizational development
D)career development
E)career management

Answer 1

B

Question 2

How do compensation and benefits with a career development focus differ from compensation and benefits with a traditional focus?

A)Time is rewarded.
B)Productivity is rewarded.
C)Non-job-related activities are included in those to be rewarded.
D)Talent is rewarded.
E)There is no difference.

Answer 2

C

Question 3

Which human resource activity, viewed from a traditional focus rather than a career development focus, involves providing opportunities for learning skills, information, and job-related attitudes?

A)performance appraisal
B)compensation and benefits management
C)human resource planning
D)recruitment and placement
E)training and development

Answer 3

E

Question 4

Which human resource activity, viewed from a traditional focus rather than a career development focus, involves matching an organization's needs with the skills of qualified individuals?

A)performance appraisal
B)compensation and benefits management
C)human resource planning
D)recruitment and placement
E)training and development

Question 5

If an employer offers to add non-job-related activities to the list of things to be rewarded, it is encouraging a career development focus to the human resource activity focused on .

A)human resource planning
B)training and development
C)performance appraisal
D)recruiting and placement
E)compensation and benefits

Question 6

Career planning refers to the .

A)process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals
B)process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards
C)process of using activities like training and appraisal to provide a career focus
D)the lifelong series of activities that contributes to a person's career exploration, establishment, success, and fulfillment
E)occupational positions a person has over his or her lifetime

Question 7

Which human resource activity, viewed from a traditional focus rather than a career development focus, involves rating performance and rewards?

A)performance appraisal
B)compensation and benefits management
C)human resource planning
D)recruitment and placement
E)training and development

Question 8

Career development refers to the .

A)the lifelong series of activities that contributes to a person's career exploration, establishment, success, and fulfillment
B)process of using activities like training and appraisal to provide a career focus
C)process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards
D)process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals
E)occupational positions a person has over his or her lifetime

Question 9

How does performance appraisal with a career development focus differ from performance appraisal with a traditional focus?

A)It focuses on ratings.
B)It focuses on rewards.
C)It includes individual development plans.
D)It includes an appraisal of job performance.
E)There is no difference.

Question 10

Which human resource activity, viewed from a traditional focus rather than a career development focus, involves providing rewards for seniority, productivity and talent?

A)performance appraisal
B)compensation and benefits management
C)human resource planning
D)recruitment and placement
E)training and development

Question 11

is a process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards.

A)Organizational development
B)Training
C)Career management
D)Career development
E)Career planning

Question 12

How does human resource management with a career development focus differ from human resource management with a traditional focus?

A)It includes job analysis.
B)It uses statistical data.
C)It includes information about individual interests and preferences.
D)It includes skill analysis.
E)It projects needs.

Question 13

How do training and development with a career development focus differ from training and development with a traditional focus?

A)It provides opportunities for learning skills.
B)It provides opportunities for identifying job-related attitudes.
C)It provides information about one's job.
D)It provides career path information.
E)There is no difference.

Question 14

Career management refers to the .

A)process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals
B)occupational positions a person has over his or her lifetime
C)process of using activities like training and appraisal to provide a career focus
D)process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards
E)the lifelong series of activities that contributes to a person's career exploration, establishment, success, and fulfillment

Question 15

If an employer offers to add individually-geared development plans and individual goal setting, it is encouraging a career development focus to the human resource activity focused on .

A)human resource planning
B)training and development
C)performance appraisal
D)recruiting and placement
E)compensation and benefits

Question 16

If an employer offers to add career path information, it is encouraging a career development focus to the human resource activity focused on .

A)human resource planning
B)training and development
C)performance appraisal
D)recruiting and placement
E)compensation and benefits

Question 17

The lifelong series of activities that contributes to a person's career exploration, establishment, success, and fulfillment is called .

A)career planning
B)organizational development
C)training
D)career management
E)career development

Question 18

The process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals is called .

A)career planning
B)career development
C)organizational development
D)training
E)career management

Question 19

Which human resource activity, viewed from a traditional focus rather than a career development focus, involves analyzing jobs, skills, and tasks in the present and future and seeks to project organizational needs?

A)performance appraisal
B)compensation and benefits management
C)human resource planning
D)recruitment and placement
E)training and development

Question 20

How do recruiting and placement with a career development focus differ from recruiting and placement with a traditional focus?

A)There is no difference.
B)It includes testing to determine the best fit.
C)It matches an organization's needs with qualified individuals.
D)It matches individuals with jobs based on an employee's career interests.
E)It attempts to gather a sufficient pool of applicants.

Question 21

How can companies provide career counseling, development advice, and therapy for employees seeking to grow in their careers?

A)provide career coaches
B)encourage role reversal
C)establish a corporate campus
D)organize career success teams
E)all of the above

Question 22

Which of the following is part of a manager's role in an employee's career development?

A)establishing goals and career plans
B)participating in career development discussions
C)seeking out career information
D)communicating the mission, policies, and procedures
E)utilizing career development opportunities

Question 23

Sometimes an employee finds that he or she is happy with the occupation and the employer, but the job is not organized in an optimal way. What action might be recommended for this employer?

A)change employers
B)consider alternative work arrangements like flextime
C)conduct informational interviews with people whose jobs are interesting
D)change occupations
E)enhance contacts with others outside the company

Question 24

Assessing interests, seeking out career information, and utilizing development opportunities are all part of the 's role in career development.

A)human resource specialist
B)company
C)manager
D)individual
E)supervisor

Question 25

Reality shock occurs when .

A)employees learn how hard it is to get a raise
B)employees are placed in an overseas assignment
C)a new employee finds out how much is taken out of a paycheck in taxes
D)a new employee takes a job with certain expectations and then finds out the job is not what he or she thought it would be
E)employers realize how expensive it is to train a new employee

Question 26

Alternative work arrangements include all of the following except .

A)flexible hours
B)telecommuting
C)part-time work
D)on-site child care
E)job sharing

Question 27

Rachel is a nurse and she feels dissatisfied at work. What could be wrong?

A)The employer may do things in a way that doesn't fit Rachel's style.
B)Her job may not be structured to suit her preferences.
C)Nursing may not be the right occupation for her.
D)Her hours may be too long.
E)all of the above

Question 28

Michele is meeting with her mentor, Jason, today. Each month they meet for lunch, but Michele is concerned that she isn't really benefiting from the relationship. What might be the problem?

A)Jason isn't willing to commit the necessary time to Michele's professional development
B)Michele didn't make it clear what she expected in terms of advice
C)Michele didn't use an agenda to guide discussion topics
D)Michele isn't respecting Jason's time
E)both b and c

Question 29

Who is responsible for the planning, guiding, and developing an employee's career?

A)human resources
B)the employee
C)the organization
D)the immediate supervisor
E)the development officer

Question 30

Responsibility for career development should always be left to the .

A)company
B)supervisor
C)career success team
D)manager
E)employee

Question 31

Which of the following is part of the organization's role in an employee's career development?

A)seeking out career information
B)communicating the mission, policies, and procedures
C)participating in career development discussions
D)establishing goals and career plans
E)providing timely performance feedback

Question 32

occurs when a new employee's high expectations and enthusiasm confront the reality of a boring job.

A)Culture shock
B)Reality shock
C)Sticker shock
D)Cognitive dissonance
E)Regret

Question 33

When Amanda interviewed for a job with the employment commission, the interviewer warned her that the job could be very stressful with long hours and a lot of bureaucracy. The interviewer was trying to provide .

A)a disincentive
B)a challenge
C)reality shock
D)a realistic job preview
E)culture shock

Question 34

If an employer offers to match individuals and jobs based on a number of variables including employee career interests, it is encouraging a career development focus to the human resource activity focused on .

A)human resource planning
B)training and development
C)performance appraisal
D)recruiting and placement
E)compensation and benefits

Question 35

If an employer offers to add information about individual interests and preferences to its employee database, it is encouraging a career development focus to the human resource activity focused on .

A)human resource planning
B)training and development
C)performance appraisal
D)recruiting and placement
E)compensation and benefits

Question 36

Michele has asked her current supervisor, Jason, to serve as her mentor. Jason seems like a good choice to Michele because he was promoted quickly in the company and is well respected by others. However, she feels uncomfortable discussing her weaknesses with him. This is a problem for Michele because she would like advice on career growth. What went wrong?

A)Michele didn't use an agenda to guide discussion topics.
B)An appropriate mentor does not have direct supervisory responsibility over the mentee.
C)Jason isn't willing to commit the necessary time to Michele's professional development.
D)Michele didn't make it clear what she expected in terms of advice.
E)Michele isn't respecting Jason's time.

Question 37

Which of the following is part of an employee's role in his or her own career development?

A)offering a variety of career options
B)establishing goals and career plans
C)communicating the mission, policies, and procedures
D)participating in career development discussions
E)providing timely performance feedback

Question 38

A "stretch assignment" refers to a job function that .

A)provides time for working out at the company gym
B)allows working in teams
C)eliminates some job functions
D)will let one work on something challenging
E)includes a physical exertion component

Question 39

Providing timely performance feedback, development assignments, and support are all part of the 's role in career development.

A)company
B)individual
C)employee
D)manager
E)human resource specialist

Question 40

Providing training and development opportunities, and career information and programs are all part of the 's role in career development.

A)supervisor
B)manager
C)individual
D)human resource specialist
E)employer

Question 41

Miranda wants to make partner at her law firm. She is worried, though, because everyone understands that 70-hour work weeks are the norm for someone striving to make partner. Miranda wants to be fair to her family as well as excel at work. To address this problem, the law firm could help by .

A)encouraging Miranda to join a career success team
B)encouraging Miranda to temporarily work in a different job
C)providing Miranda with a career coach
D)eliminating institutional barriers that disproportionately affect women
E)providing a career planning workshop to help Miranda determine a better occupation

Question 42

Which of the following organizational steps would not be recommended as a method for enhancing diversity?

A)create seminars on career advancement for women and minorities
B)create multiple career advancement paths
C)schedule meetings at flexible times such as in the early morning or late evening
D)identify mentors for women and minorities
E)all of the above are recommended steps

Question 43

Which of the following is the basis of a retaliation claim by an employee?

A)The employer must fire, demote, fail to promote, or cut the pay of that employee.
B)The employee acts in good faith to file a complaint.
C)HR action detrimental to the employee was related to a legally protected activity on the part of the employee.
D)The employee must charge the company with something illegal.
E)all of the above

Question 44

Which of the following methods is used by most employers to predict the future performance of a candidate for promotion?

A)review of supervisory-related education
B)seniority
C)prior performance
D)written knowledge tests
E)assessment centers

Question 45

Which of the following best captures the meaning of the term, glass ceiling?

A)structural, yet subtle barriers in corporate environments which inhibit the rise of talented women to positions of leadership
B)unspoken decision by corporate leadership that women should not be encouraged to advance beyond middle management levels
C)inadequate networking opportunities which result in a lack of an "old girl's network" to mirror that of men
D)the lack of desire among women to pursue jobs with extreme levels of responsibility and authority
E)none of the above

Question 46

Which of the following meeting times would definitely be classified as gender neutral?

A)7 am
B)9 am
C)6 pm
D)8 pm
E)all of the above

Question 47

Smith Industries wants to develop a career track designed to enable women to advance in upper-level managerial positions. Which of the following suggestions should Smith Industries consider?

A)flexible work schedules
B)telecommuting
C)career success teams
D)seniority status
E)both A and B

Question 48

A female employee accused a superior of sexual harassment. Later that employee was turned down for a promotion because the superior she had accused persuaded her current supervisor not to promote her. This is an example of .

A)aggressiveness
B)retaliation
C)dissonance
D)demotion
E)defensive behavior

Question 49

A company policy is gender neutral if it .

A)is of no significance to either gender
B)does not directly eliminate participation based on gender
C)does not inadvertently discriminate against either gender
D)is voted on by both men and women
E)none of the above

Question 50

Which of the following contributes to the lack of women in top management positions?

A)lack of female mentors
B)discrimination
C)"old-boy network"
D)family responsibilities
E)all of the above

Question 51

The basis for promotion will typically be competence rather than seniority when .

A)team cohesiveness is important
B)when civil service regulations apply
C)when union agreements are involved
D)the company wishes to focus on competitiveness
E)all of the above

Question 52

Which demographic group experiences the most difficulty with career progress in organizations?

A)women
B)young men
C)white men
D)old men
E)women of color

Question 53

For which of the following reasons might employees seek transfers?

A)better advancement opportunities
B)personal enrichment
C)better hours
D)better work location
E)all of the above

Question 54

Women report experiencing barriers to career advancement like all of those listed below except .

A)difficulty getting opportunities requiring geographic mobility
B)exclusion from informal networks
C)difficulty balancing work and family life
D)lack of educational opportunities
E)difficulty getting developmental assignments

Question 55

Career coaches help employees to create plans showing where their careers should lead. The planning time period is usually .

A)less than one year
B)1-5 years
C)5-10 years
D)10-15 years
E)equivalent to the number of years the person plans to work

Question 56

Tom meets with a group of employees from throughout the company each week. They meet at breakfast time and discuss their career goals. The company provides meeting space and sometimes provides financial support for a speaker. Tom's group is a .

A)networking club
B)career success team
C)breakfast club
D)career coach
E)corporate fraternity

Question 57

A planned learning event in which participants are expected to be actively involved, completing career planning exercises and inventories and participating in career skills practice sessions is called a .

A)retreat
B)onsite career center
C)team building event
D)career building session
E)career planning workshop

Question 58

Small groups of employees from the same or different departments who meet periodically to network and support one another in achieving career goals are called .

A)corporate fraternities
B)career coaches
C)career success teams
D)networking clubs
E)therapists

Question 59

A(n)is a move from one job to another with no change in salary or grade.

A)vertical move
B)advancement
C)promotion
D)transfer
E)leave

Question 60

As long as the employee or former employee was acting in good faith when he or she filed the EEOC claim against the employer, the person may claim is he or she subsequently suffers an adverse employment action.

A)retaliation
B)bias
C)fraud
D)adverse impact
E)discrimination

Question 61

Which is the best time to discuss career-related issues with an employee?

A)during the employee's annual appraisal
B)never
C)at a social lunch
D)at the weekly staff meeting
E)during a career success team meeting

Question 62

What type of preretirement education program is offered most often?

A)counseling for second careers outside the company
B)psychological counseling
C)leisure time counseling
D)explanation of social security benefits
E)health counseling

Question 63

When training and development take on a career development focus, it encourages employees to participate in volunteer opportunities.

Question 64

Training and development have always had a sort of career development focus because they exist to improve an employee's performance.

Question 65

Which of the following is recommended as a way for firms to communicate concern for its employees and earn employee commitment?

A)document the psychological contract
B)offer seniority bonuses
C)communicate the importance of efficiency programs for job protection
D)promise lifetime employment
E)provide a career planning and development process

Question 66

Employees will trade job security for training and development opportunities provided at work.

Question 67

Career development is the lifelong series of activities that contributes to a person's career exploration, establishment, success, and fulfillment.

Question 68

When performance appraisal takes on a career development focus, it adds consideration for an individualʹs career goals in addition to traditional ratings and rewards.

Question 69

Frank has earned a full retirement. However, his company will need some time to train a replacement and Frank really doesn't want to stop working completely. Frank should pursue .

A)psychological counseling
B)leisure time counseling
C)counseling for second careers outside the company
D)a part-time position within his company
E)health counseling

Question 70

While career development ultimately should result in an employee who is more mobile, such programs often result in increased employee commitment.

Question 71

When human resource management takes on a career development focus, it includes information about individual interests and preferences in data sets on task needs and skill sets.

Question 72

A career is the occupational positions one holds at a single organization.

Question 73

is aimed at helping employees ease the transition from working to retirement.

A)Flextime
B)Downtime
C)Retirement planning
D)Performance management
E)Preretirement counseling

Question 74

Becky plans to retire from her company because she will get a nice package after 30 years of service. However, she thinks she would miss having a job so she may consider other options. What type of preretirement education program should she investigate?

A)health counseling
B)counseling for second careers outside the company
C)leisure time counseling
D)psychological counseling
E)explanation of social security benefits

Question 75

Which of the following is a common preretirement practice?

A)health counseling
B)leisure time counseling
C)financial counseling
D)second career counseling
E)all of the above

Question 76

While careers were traditionally thought of in terms of climbing a ladder because they tended to be an upward, linear progression, future careers could be viewed as climbing a series of short hills.

Question 77

The goal of preretirement educational programs is to .

A)minimize company expenses
B)minimize medical claims from retirees
C)increase employee commitment
D)improve job satisfaction
E)ease the transition from working life to retirement

Question 78

Why is it important for companies to maintain and improve employee commitment?

A)to minimize costs of recruiting
B)to minimize voluntary departures from the company
C)to maximize employee effort
D)to minimize costs of training
E)all of the above

Question 79

All Fortune 1000 firms offer a formal career management process.

Question 80

Employee commitment has suffered in recent years because of .

A)workforce dislocations
B)downsizing
C)efficiency programs
D)career development programs
E)A, B, and C only