Deck 13: Cross-Cultural Leadership and Diversity
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Deck 13: Cross-Cultural Leadership and Diversity
1
What was NOT mentioned as an important question in the cross-cultural research on leadership?
A) differences in beliefs about the essential characteristics of effective leaders
B) differences in how much a type of leadership behavior is used in each country
C) differences in beliefs about the importance of leadership for organizations
D) differences in the effects of leader behaviors on follower attitudes and motivation
A) differences in beliefs about the essential characteristics of effective leaders
B) differences in how much a type of leadership behavior is used in each country
C) differences in beliefs about the importance of leadership for organizations
D) differences in the effects of leader behaviors on follower attitudes and motivation
C
2
Which was recommended as a guideline for managing diversity in organizations?
A) Disseminate evidence to support popular stereotypes.
B) Insist on tolerance of any differences in cultural values.
C) Defend the right of people to choose their own team members.
D) Explain the benefits of diversity for the team or organization.
A) Disseminate evidence to support popular stereotypes.
B) Insist on tolerance of any differences in cultural values.
C) Defend the right of people to choose their own team members.
D) Explain the benefits of diversity for the team or organization.
D
3
The study of global leadership is focused on the ________ challenges that confront the leaders of multinational organizations
A) theoretical
B) abstract
C) academic
D) practical
A) theoretical
B) abstract
C) academic
D) practical
D
4
Which statement is MOST accurate according to the research on gender and leadership?
A) Men are more effective than women as leaders in organizations.
B) Women are more effective than men as leaders in organizations.
C) Men and women do not differ much in their effectiveness as leaders.
D) Few studies have compared the effectiveness of men and women leaders.
A) Men are more effective than women as leaders in organizations.
B) Women are more effective than men as leaders in organizations.
C) Men and women do not differ much in their effectiveness as leaders.
D) Few studies have compared the effectiveness of men and women leaders.
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5
Most of the early research on leadership was conducted in ________.
A) Eastern Europe
B) Asia
C) Latin America
D) Canada
A) Eastern Europe
B) Asia
C) Latin America
D) Canada
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6
Cross-cultural leadership research is primarily a(n) ________ approach that considers how leadership values and practices that emerge in one culture apply within other cultures.
A) collectivist
B) comparative
C) absolute
D) unconfirmed
A) collectivist
B) comparative
C) absolute
D) unconfirmed
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7
Which feature is the LEAST desirable for a diversity program?
A) help people gain a better self awareness about stereotyping and intolerance
B) help people understand why they are responsible for discrimination
C) help people understand and appreciate ethnic and cultural differences
D) help people understand the benefits of diversity for an organization
A) help people gain a better self awareness about stereotyping and intolerance
B) help people understand why they are responsible for discrimination
C) help people understand and appreciate ethnic and cultural differences
D) help people understand the benefits of diversity for an organization
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8
Participative leadership is MOST likely to be effective in a culture with ________.
A) high collectivism
B) low power distance
C) high gender egalitarianism
D) low performance orientation
A) high collectivism
B) low power distance
C) high gender egalitarianism
D) low performance orientation
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9
Which of the following is LEAST likely to be a source of difficulties in cross-cultural research on leadership?
A) reluctance of people in some cultures to participate in the research
B) lack of equivalent meaning for measures used in different cultures
C) cultural response biases for rating forms and questionnaires
D) confounding of national culture with other situational variables
A) reluctance of people in some cultures to participate in the research
B) lack of equivalent meaning for measures used in different cultures
C) cultural response biases for rating forms and questionnaires
D) confounding of national culture with other situational variables
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10
There has been more leadership research on ________ differences than on other types of diversity.
A) religious
B) racial
C) gender
D) ethnic
A) religious
B) racial
C) gender
D) ethnic
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11
What is the name of the MOST extensive research program on cross-cultural leadership?
A) Effective Leadership Across Nations (ELAN)
B) Global Leadership In Different Environments (GLIDE)
C) Leadership Effectiveness Across Different Societies (LEADS)
D) Global Leadership and Organizational Behavior Effectiveness (GLOBE)
A) Effective Leadership Across Nations (ELAN)
B) Global Leadership In Different Environments (GLIDE)
C) Leadership Effectiveness Across Different Societies (LEADS)
D) Global Leadership and Organizational Behavior Effectiveness (GLOBE)
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12
Which is LEAST likely to be a reason for the "glass ceiling" in large organizations?
A) differences in leadership behavior displayed by men and women
B) implicit theories about the attributes required for effective leadership
C) popular stereotypes about the skills and traits of men and women
D) less encouragement and developmental opportunities for women
A) differences in leadership behavior displayed by men and women
B) implicit theories about the attributes required for effective leadership
C) popular stereotypes about the skills and traits of men and women
D) less encouragement and developmental opportunities for women
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13
Which description of cross-cultural research on leadership is MOST accurate?
A) New methods of cross-cultural research provide clear, consistent results.
B) The research found that there is little similarity of leadership across cultures.
C) Methodological problems make the interpretation of results very difficult.
D) The results show most leadership theories are equally valid across cultures.
A) New methods of cross-cultural research provide clear, consistent results.
B) The research found that there is little similarity of leadership across cultures.
C) Methodological problems make the interpretation of results very difficult.
D) The results show most leadership theories are equally valid across cultures.
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14
Which value was NOT regarded as important for effective leadership in all the cultures that were studied?
A) compassionate
B) dependable
C) visionary
D) honest
A) compassionate
B) dependable
C) visionary
D) honest
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15
Which attribute was considered important for leaders in all of the cultures that were studied?
A) ambitious
B) humble
C) self sacrificing
D) decisive
A) ambitious
B) humble
C) self sacrificing
D) decisive
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16
What is the MOST accurate description of culture clusters?
A) values that cluster together in the same culture
B) values that cluster together in all cultures
C) religions with a similar set of values
D) countries with a similar set of values
A) values that cluster together in the same culture
B) values that cluster together in all cultures
C) religions with a similar set of values
D) countries with a similar set of values
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17
Which of the following was NOT suggested as a mechanism for reducing discrimination and intolerance in an organization?
A) appraisal criteria that consider diversity issues and provide equal opportunity
B) advisory committees to identify discrimination or intolerance and develop remedies
C) quotas to ensure each minority group is equally represented in leadership positions
D) hotlines for employees to report incidents of discrimination and intolerance
A) appraisal criteria that consider diversity issues and provide equal opportunity
B) advisory committees to identify discrimination or intolerance and develop remedies
C) quotas to ensure each minority group is equally represented in leadership positions
D) hotlines for employees to report incidents of discrimination and intolerance
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18
Which cultural value dimension is MOST likely to encourage rapid economic development?
A) high performance emphasis
B) high uncertainty avoidance
C) high humane orientation
D) high power distance
A) high performance emphasis
B) high uncertainty avoidance
C) high humane orientation
D) high power distance
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19
Which of the following was NOT mentioned as a promising method to improve equal opportunity in organizations?
A) Train assessors to avoid the effects of gender role stereotypes.
B) Ensure that relevant criteria are used for promotion decisions.
C) Offer women mentoring programs that are designed for them.
D) Select managers randomly from a list of qualified candidates.
A) Train assessors to avoid the effects of gender role stereotypes.
B) Ensure that relevant criteria are used for promotion decisions.
C) Offer women mentoring programs that are designed for them.
D) Select managers randomly from a list of qualified candidates.
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20
Detailed plans and formal procedures are MOST likely to be found in a culture with ________.
A) high performance emphasis
B) high uncertainty avoidance
C) high collectivism
D) high gender egalitarianism
A) high performance emphasis
B) high uncertainty avoidance
C) high collectivism
D) high gender egalitarianism
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21
Countries in which an autocratic political system is replaced by a democratic system are likely to become more accepting of ________.
A) non-participative leadership
B) empowerment in organizations
C) autocratic decision making
D) fear-based motivation
A) non-participative leadership
B) empowerment in organizations
C) autocratic decision making
D) fear-based motivation
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22
Dorfman and colleagues found that ________ managers used more participative leadership than managers in ________.
A) American; Korea
B) Japanese; America
C) Mexican; Japan
D) Korean; Mexico
A) American; Korea
B) Japanese; America
C) Mexican; Japan
D) Korean; Mexico
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23
Cross-cultural research requires researchers to consider a ________ than usual range of variables and processes.
A) narrower
B) broader
C) more focused
D) more superficial
A) narrower
B) broader
C) more focused
D) more superficial
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24
According to the GLOBE project, which is NOT a leader attribute that is viewed as more important in some countries than in others?
A) cautious
B) compassionate
C) self-sacrificing
D) decisive
A) cautious
B) compassionate
C) self-sacrificing
D) decisive
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25
________ specify acceptable forms of leadership behavior and may be formalized as social laws limiting the use of power.
A) Gender stereotypes
B) Cultural norms
C) Cultural value dimensions
D) Cross-cultural differences
A) Gender stereotypes
B) Cultural norms
C) Cultural value dimensions
D) Cross-cultural differences
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26
A study found that leader contingent reward was related to subordinate organizational commitment in all of the following countries EXCEPT ________.
A) the United States
B) Mexico
C) Japan
D) Korea
A) the United States
B) Mexico
C) Japan
D) Korea
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27
Deviation from social norms may result in ________ and ________ from other members of the organization.
A) diminished respect; increased social pressure
B) increased respect; decreased effectiveness
C) increased esteem; decreased social pressure
D) diminished insolence; increased effectiveness
A) diminished respect; increased social pressure
B) increased respect; decreased effectiveness
C) increased esteem; decreased social pressure
D) diminished insolence; increased effectiveness
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28
Researchers found that directive leadership was related to organizational commitment in ________.
A) the United States
B) South Korea
C) Taiwan
D) Japan
A) the United States
B) South Korea
C) Taiwan
D) Japan
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29
Countries in which strong gender differentiation is gradually replaced by gender equality can be expected to become more accepting of all of the following leadership practices EXCEPT ________.
A) nurturing
B) developing
C) high power distance
D) building cooperative relationships
A) nurturing
B) developing
C) high power distance
D) building cooperative relationships
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30
Which is an example of the situational variable characteristics of the managerial position?
A) public corporation versus private ownership
B) telecommunications
C) retailing
D) position power
A) public corporation versus private ownership
B) telecommunications
C) retailing
D) position power
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31
________ is a cross-cultural study of leadership in 60 different countries representing all major regions of the world.
A) Diversity training
B) The glass cliff
C) Collectivism
D) The GLOBE project
A) Diversity training
B) The glass cliff
C) Collectivism
D) The GLOBE project
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32
Only a small number of studies have examined ________.
A) how beliefs about effective leadership behavior are similar from one country to another
B) how beliefs about effective leadership traits are different from one country to another
C) how cultural values and leadership practices are both changing over time
D) cross-cultural differences in the actual pattern of leadership behavior
A) how beliefs about effective leadership behavior are similar from one country to another
B) how beliefs about effective leadership traits are different from one country to another
C) how cultural values and leadership practices are both changing over time
D) cross-cultural differences in the actual pattern of leadership behavior
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33
The distinction between profit and nonprofit is an example of which situational variable affecting leadership?
A) type of organization
B) type of industry
C) characteristics of the managerial position
D) cultural values and traditions
A) type of organization
B) type of industry
C) characteristics of the managerial position
D) cultural values and traditions
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34
According to the GLOBE project, which is NOT a leader attribute that is widely viewed as effective?
A) visionary
B) dependable
C) ambitious
D) honest and trustworthy
A) visionary
B) dependable
C) ambitious
D) honest and trustworthy
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35
The differences among countries for ideal values were ________ for actual values, and it is still not clear how to interpret the results.
A) equal to those
B) much greater than
C) much smaller than
D) almost double those
A) equal to those
B) much greater than
C) much smaller than
D) almost double those
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36
Countries in which ________ is being replaced by ________ are likely to see a shift toward stronger individualism and performance-orientation values.
A) socialism; capitalism
B) capitalism; socialism
C) an autocratic system; socialism
D) capitalism; an autocratic system
A) socialism; capitalism
B) capitalism; socialism
C) an autocratic system; socialism
D) capitalism; an autocratic system
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37
A cross-cultural study by Fu and Yukl found that Chinese managers were more likely than American managers to use ________.
A) confrontational tactics
B) rational persuasion
C) direct approaches
D) gift-giving prior to a request
A) confrontational tactics
B) rational persuasion
C) direct approaches
D) gift-giving prior to a request
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38
Leadership behavior is ________.
A) only influenced by national culture
B) not influenced by the type of industry
C) influenced by other situational variables besides national culture
D) unaffected by national culture
A) only influenced by national culture
B) not influenced by the type of industry
C) influenced by other situational variables besides national culture
D) unaffected by national culture
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39
Which is NOT a reason why cross-cultural research is important?
A) decreasing globalization of organizations
B) increasing need to influence people from other cultures
C) desire to understand how people from different cultures view leaders
D) necessity of determining if a leadership theory is valid in cultures that differ from the one in which it was developed
A) decreasing globalization of organizations
B) increasing need to influence people from other cultures
C) desire to understand how people from different cultures view leaders
D) necessity of determining if a leadership theory is valid in cultures that differ from the one in which it was developed
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40
Research found that American managers were more likely to ________, while Japanese managers were more likely to ________.
A) use written memos to provide direction; use face-to-face meetings for direction
B) use face-to-face meetings to provide direction; use written memos for direction
C) withhold criticism; give negative feedback
D) channel negative feedback through peers; directly give negative feedback
A) use written memos to provide direction; use face-to-face meetings for direction
B) use face-to-face meetings to provide direction; use written memos for direction
C) withhold criticism; give negative feedback
D) channel negative feedback through peers; directly give negative feedback
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41
Which of the following is a key personality trait or characteristic of global leaders?
A) local mindset
B) introversion
C) cultural agility
D) ethnocentrism
A) local mindset
B) introversion
C) cultural agility
D) ethnocentrism
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42
The term ________ refers to the tendency of women to be more likely to be appointed to leadership positions that are risky and precarious.
A) glass cliff
B) glass ceiling
C) gender egalitarianism
D) gender stereotype
A) glass cliff
B) glass ceiling
C) gender egalitarianism
D) gender stereotype
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43
________ is a country with high uncertainty avoidance.
A) Canada
B) Sweden
C) Denmark
D) France
A) Canada
B) Sweden
C) Denmark
D) France
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44
The extent to which high individual achievement is valued is called ________.
A) performance orientation
B) humane orientation
C) gender egalitarianism
D) uncertainty avoidance
A) performance orientation
B) humane orientation
C) gender egalitarianism
D) uncertainty avoidance
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45
Which is NOT one of the three aspects that are especially important for global leaders to understand because they differ across regions of the world?
A) national culture
B) employee work preferences
C) factors that engage and motivate employees
D) international exchange rates
A) national culture
B) employee work preferences
C) factors that engage and motivate employees
D) international exchange rates
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46
The strong tendency to favor men over women in filling high-level leadership positions has been referred to as the ________.
A) glass cliff
B) glass ceiling
C) gender egalitarianism
D) gender stereotype
A) glass cliff
B) glass ceiling
C) gender egalitarianism
D) gender stereotype
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47
Which aspect of a global organization arises from the organization itself?
A) espoused values and norms
B) national cultures
C) political and economic systems
D) history
A) espoused values and norms
B) national cultures
C) political and economic systems
D) history
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48
________ is a high power distance culture.
A) The United States
B) Western Europe
C) Venezuela
D) New Zealand
A) The United States
B) Western Europe
C) Venezuela
D) New Zealand
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49
________ means a strong concern for the welfare of other people and the willingness to sacrifice one's own self-interest to help others.
A) Performance orientation
B) Humane orientation
C) Individualism
D) Gender egalitarianism
A) Performance orientation
B) Humane orientation
C) Individualism
D) Gender egalitarianism
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50
________ is the extent to which the needs and autonomy of specific people are more important than the shared needs of groups, organizations, or society.
A) Power distance
B) Uncertainty avoidance
C) Individualism
D) Collectivism
A) Power distance
B) Uncertainty avoidance
C) Individualism
D) Collectivism
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51
In high power distance cultures, people ________.
A) expect leaders to have reduced authority
B) are less likely to comply with rules
C) are more likely to question directives
D) are less likely to challenge authority
A) expect leaders to have reduced authority
B) are less likely to comply with rules
C) are more likely to question directives
D) are less likely to challenge authority
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52
Participative leadership is considered more important in the ________ cluster than in the ________ cluster.
A) Middle East; Anglo
B) Germanic Europe; Eastern Europe
C) Confucian Asia; Nordic Europe
D) Southern Asia; Germanic Europe
A) Middle East; Anglo
B) Germanic Europe; Eastern Europe
C) Confucian Asia; Nordic Europe
D) Southern Asia; Germanic Europe
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53
In societies with strong performance orientation values, ________.
A) who you are is more important than what you do
B) individual achievements can be an important source of status and self-esteem
C) family loyalty takes precedence over accomplishing a task effectively
D) results are emphasized more than people
A) who you are is more important than what you do
B) individual achievements can be an important source of status and self-esteem
C) family loyalty takes precedence over accomplishing a task effectively
D) results are emphasized more than people
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54
In countries with high gender egalitarianism, ________.
A) there is more differentiation of sex roles
B) few jobs are segregated by gender
C) women have more equal opportunities
D) there is more bias in how leaders are evaluated
A) there is more differentiation of sex roles
B) few jobs are segregated by gender
C) women have more equal opportunities
D) there is more bias in how leaders are evaluated
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55
In cultures with high ________, there is more fear of the unknown, and people desire more security, stability, and order.
A) power distance
B) uncertainty avoidance
C) gender egalitarianism
D) performance orientation
A) power distance
B) uncertainty avoidance
C) gender egalitarianism
D) performance orientation
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56
________ is a country with low uncertainty avoidance.
A) The United Kingdom
B) Spain
C) Germany
D) India
A) The United Kingdom
B) Spain
C) Germany
D) India
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57
________ is the extent to which men and women receive equal treatment, and both masculine and feminine attributes are considered important and desirable.
A) Power distance
B) Gender egalitarianism
C) The glass ceiling
D) The glass cliff
A) Power distance
B) Gender egalitarianism
C) The glass ceiling
D) The glass cliff
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58
Employee work preferences include all of the following EXCEPT ________.
A) desire for job security
B) desire for growth opportunities
C) desire for cross-cultural consistency
D) desire for respect
A) desire for job security
B) desire for growth opportunities
C) desire for cross-cultural consistency
D) desire for respect
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59
________ is a low power distance culture.
A) New Zealand
B) Russia
C) China
D) Mexico
A) New Zealand
B) Russia
C) China
D) Mexico
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60
________ involves the acceptance of an unequal distribution of status in organizations and institutions.
A) Power distance
B) Uncertainty avoidance
C) Gender egalitarianism
D) Performance orientation
A) Power distance
B) Uncertainty avoidance
C) Gender egalitarianism
D) Performance orientation
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61
Which is a guideline for discouraging intolerance and discrimination in an organization?
A) Set an example in your own behavior of appreciation for diversity.
B) Encourage respect for individual differences.
C) Identify biased beliefs and role expectations for women or minorities.
D) Promote understanding of different values, beliefs, and traditions.
A) Set an example in your own behavior of appreciation for diversity.
B) Encourage respect for individual differences.
C) Identify biased beliefs and role expectations for women or minorities.
D) Promote understanding of different values, beliefs, and traditions.
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62
The extent to which people accept an unequal distribution of power and status in organizations and institutions is called uncertainty tolerance.
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63
Cross-cultural leadership research is important because leaders must also be able to understand how people from different cultures view them and interpret their actions.
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64
Diversity and inclusion in an organization ________.
A) have no potential costs
B) offer only benefits
C) generally decrease creativity
D) increase the talent available to fill positions
A) have no potential costs
B) offer only benefits
C) generally decrease creativity
D) increase the talent available to fill positions
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65
________ can take many forms, including differences in race, ethnic identity, age, gender, education, physical appearance, socioeconomic level, sexual orientation, and differences associated with a person's generation.
A) Collectivism
B) Power distance
C) Diversity
D) Individualism
A) Collectivism
B) Power distance
C) Diversity
D) Individualism
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66
Most studies find that women are more effective than men in leadership positions.
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67
In a collectivistic culture, membership in cohesive in-groups is an important aspect of a person's self-identity, and loyalty to the group is important.
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68
Most studies on gender and leadership are focused on determining ________.
A) if there is a difference between men and women
B) the cause of any differences between men and women
C) whether men are more effective leaders than women
D) why women hold fewer leadership positions than men
A) if there is a difference between men and women
B) the cause of any differences between men and women
C) whether men are more effective leaders than women
D) why women hold fewer leadership positions than men
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69
One major problem related to the limitation of research on gender differences is the lack of a clear definition of ________.
A) culture
B) gender
C) leadership
D) politics
A) culture
B) gender
C) leadership
D) politics
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70
Diversity training is a structural mechanism designed to uncover discrimination.
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71
In societies with strong performance orientation values, people are emphasized more than results.
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72
If stereotypes about gender result in inflated differences when in reality there is little or no difference, this is an example of the influence of ________.
A) differential role expectations
B) the differential influence of organizational factors
C) contamination from extraneous variables
D) faulty data analysis
A) differential role expectations
B) the differential influence of organizational factors
C) contamination from extraneous variables
D) faulty data analysis
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73
A possible explanation for the glass ceiling phenomenon is higher standards of performance for men.
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74
Which is a guideline for encouraging tolerance and appreciation in an organization?
A) Challenge people who make prejudiced comments.
B) Explain the benefits of diversity for the team or organization.
C) Speak out to protest against unfair treatment based on prejudice.
D) Take disciplinary action to stop harassment of women or minorities.
A) Challenge people who make prejudiced comments.
B) Explain the benefits of diversity for the team or organization.
C) Speak out to protest against unfair treatment based on prejudice.
D) Take disciplinary action to stop harassment of women or minorities.
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75
Female candidates are likely to be rated as ________ qualified than male candidates for many types of leadership positions unless accurate information about each person's skill and experience is collected and used in the selection decision.
A) a bit more
B) less
C) equally as
D) twice as
A) a bit more
B) less
C) equally as
D) twice as
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76
Which statement is NOT true?
A) The essential skills and behaviors for effective leadership are identical across situations.
B) Some types of leadership positions may provide a slight advantage either to men or to women.
C) Any gender advantage in a particular position is likely to be a small one.
D) Gender should not be an important qualification for the position.
A) The essential skills and behaviors for effective leadership are identical across situations.
B) Some types of leadership positions may provide a slight advantage either to men or to women.
C) Any gender advantage in a particular position is likely to be a small one.
D) Gender should not be an important qualification for the position.
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77
Gender egalitarianism is the extent to which men and women receive equal treatment, and both masculine and feminine attributes are considered important and desirable.
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78
Societies with a strong humane orientation encourage and reward individuals for being friendly, caring, generous, and kind to others.
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79
The utility of meta-analyses for interpreting research on gender differences is ________ when the results in the published literature are not representative.
A) increased
B) nonexistent
C) limited
D) irrelevant
A) increased
B) nonexistent
C) limited
D) irrelevant
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80
A major issue is the extent to which leadership theories developed and tested in one culture can be generalized to different cultures.
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