Deck 5: Customizing Outlook

Question 1

Before you can add a new email account in Outlook, you must have an account set up with a(n) ____.

A)email service provider
B)office
C)Backstage provider
D)website

Answer 1

A

Question 2

By default, when turned on, Outlook will archive messages every ____ days.

A)6
B)7
C)14
D)21

Answer 2

C

Question 3

You cannot attach image files to an email message.

Answer 3

False

Question 4

HTML is a way for content publishers to make news, blogs, and other content available to subscribers._________________________

Question 5

When you no longer need to use an RSS feed, you should ____________________ it so that you do not have unwanted messages in your account.

Question 6

After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.

A)Auto Account Setup
B)No Automatic Filtering
C)Safe Lists Only
D)First Email

Question 7

You can change the default reminder time from ____ minutes to any other interval.

A)5
B)10
C)15
D)20

Question 8

When sending a message, you cannot choose to use voting buttons.

Question 9

After you install Outlook, the ____________________ feature runs and helps you to set up the first email account that Outlook manages.

Question 10

Critical Thinking Questions Case 5-1 The number of emails that you are receiving in a given day has begun to get out of control since you accepted new responsibilities in your job. You have started to explore Outlook's features in order to figure out how to use them to ease your email burden. You have had a couple of instances lately of emails from colleagues at your vendors being treated as junk email, which caused a lot of confusion and concern for you and your manager. Which of the following junk email options can you use to make sure this does not happen again?

A)Blocked Senders
B)Safe Senders
C)Approved Senders
D)Options

Question 11

____ are common building blocks that can be recycled and used again within your email messages.

A)Fast Tasks
B)Quick Parts
C)AutoTasks
D)News Feeds

Question 12

Calendar options you can customize include the ____ and the current time zone.

A)calendar font
B)calendar template
C)calendar data set
D)Calendar Options button

Question 13

You can use the options on the SEARCH TOOLS SEARCH tab to broaden or narrow the scope of your search using the Advanced Find features.

Question 14

You can add another account and then use Outlook to manage ____________________ or more mailboxes.

Question 15

Critical Thinking Questions Case 5-1 The number of emails that you are receiving in a given day has begun to get out of control since you accepted new responsibilities in your job. You have started to explore Outlook's features in order to figure out how to use them to ease your email burden. You want to make sure that, effective immediately, all emails from your boss are flagged as having high importance. What Outlook feature can help you automate this process?

A)dictates
B)signatures
C)rules
D)stipulations

Question 16

A ____ is similar to a closing set of lines in a formal letter.

A)complimentary close
B)salutation
C)signature
D)style

Question 17

By default, the Calendar Work Week is set for ____.

A)Monday through Sunday
B)Monday through Saturday
C)Sunday through Saturday
D)Monday through Friday

Question 18

To customize your Outlook email with default settings such as the message format, you use the Outlook Options dialog box.

Question 19

Before you add a new email account in Outlook, you must have an account set up with a(n) ____________________ that is different from any other account already set up in Outlook.

Question 20

Critical Thinking Questions Case 5-2 You think that Outlook's Quick Parts feature might be of use to you but you are not sure. You turn to your colleague Nan for a brief tutorial. As you consider whether or not to create a Quick Parts for a given task, what is the most important consideration, according to Nan?

A)how important the task is
B)which emails are affected by the task
C)how often you include the same snippet or phrase in your correspondence
D)who the recipient of your message is

Question 21

When working with an email account, you can set ____ default signatures.

A)two
B)three
C)four
D)five

Question 22

If you are traveling and you change the time zone settings in Calendar, Outlook updates your appointments to display ____ when you arrive.

A)the new time zone
B)the time zone you left
C)both the new time zone and the time zone you left
D)all time zones

Question 23

Email messages can be formatted only as Plain Text.

Question 24

Outlook automatically formats ____________________ so that recipients can use them to access a website directly.

Question 25

Critical Thinking Questions Case 5-2 You think that Outlook's Quick Parts feature might be of use to you but you are not sure. You turn to your colleague Nan for a brief tutorial. According to Nan, what is the first step in creating a Quick Part?

A)move a message to a folder marked as complete and read
B)select the content that you want to reuse
C)forward messages to members of your team
D)name and save the contents

Question 26

With the ____ option, email messages from the listed email addresses and domains will not be treated as junk email.

A)Safe Recipients
B)Safe Senders
C)Approved Senders
D)Filtered Senders

Question 27

The benefit of displaying a(n) ____ in Outlook is the ability to combine feeds from multiple web sources in one place.

A)Complete feed
B)AutoTask
C)RSS feed
D)Quick Step

Question 28

Instead of changing each email message to a different format, you can set a default in the Outlook options.

Question 29

When you insert a hyperlink, Outlook does not require the ____________________ portion of the address.

Question 30

The ____ option specifies that email messages sent to email addresses or domains in the safe recipient list will not be treated as junk email.

A)Blocked Senders
B)Approved Senders
C)Safe Recipients
D)Safe Senders

Question 31

When you no longer need to use a(n) ____, you should delete it so that you do not have unwanted messages in your account.

A)template
B)wizard
C)RSS feed
D)Quick Part

Question 32

Rules that you create run for all incoming email messages received after creating the rule.

Question 33

The first step in creating a(n) ____________________ is to select the content that you want to reuse.

Question 34

The ____ option manages which domains and encodings you would like to block based on languages used.

A)Foreign
B)Overseas
C)International
D)Languages

Question 35

Which of the following information should you gather before you start to add an account in Outlook?

A)type of account
B)the address of the incoming mail server
C)the address of the outgoing mail server
D)your email password

Question 36

You cannot apply a new rule to email messages that you have already received.

Question 37

When composing a message, you can configure voting options by using the ____________________ dialog box.

Question 38

In the Safe Senders tab in the Junk Email Options dialog box, Outlook recommends that you type the ____ symbol to indicate a domain name.

A)@
B)#
C)html
D)http

Question 39

Which of the following is a junk email option in Outlook?

A)Spam Safeguard
B)Safe Recipients
C)Safe Senders
D)International

Question 40

Once you no longer need a rule, you should delete it.

Question 41

At the top of the message pane is the ____________________ text box, which displays search results based on any matching words in your email messages.

Question 42

You may want to block a specific email address or ____ to prevent people or companies from sending you messages you do not want to receive.

A)country of origin
B)domain
C)server
D)html code

Question 43

You use the Junk button in the Delete group on the HOME tab to override the default criteria when viewing email messages by deciding to ____.

A)block the sender
B)never block the sender's domain
C)never block the sender
D)never block a group or mailing list

Question 44

Items are considered old only after a certain number of days that you specify.

Question 45

You might want to create ____________________ to view all messages that you have not read yet or to combine messages from a specific person.

Question 46

A ____ is a command that tells Outlook how to process an email message.

A)rule
B)stipulation
C)dictate
D)signature

Question 47

To simplify the process of creating rules, Outlook provides a Rules ____.

A)Template
B)Wizard
C)Manager
D)Automator

Question 48

You can create rules to apply to ____.

A)messages you have received
B)messages you send
C)calendars
D)folder management

Question 49

You can add the RSS feed to your Outlook account using the Account Settings dialog box.

Question 50

You can configure Outlook to add ____________________ to your email messages automatically.

Question 51

Using ____, you quickly can categorize or flag your email messages as they arrive so that you can identify at a glance which ones you first want to address.

A)rules
B)stipulations
C)dictates
D)signatures

Question 52

If necessary, you can ____ to a rule.

A)specify exceptions
B)add colors
C)specify word limits
D)add alerts

Question 53

Which of the following is a customization that you can make to the Calendar?

A)selecting the days of your work week
B)changing the calendar font

Question 54

Some accounts let you access the feeds from your web browser if they are using a common feeds folder; however, not all accounts allow for this.

Question 55

____________________ determines the appearance of your email messages.

Question 56

You can change the ____ that are used by default.

A)Microsoft Office apps
B)data
C)programming instructions
D)fonts and colors

Question 57

You can use a ____to specify the email messages from a particular user be categorized automatically or placed in a specified folder.

A)rule
B)stipulation
C)dictate
D)signature

Question 58

Outlook provides two options for customizing your experience when working with email messages, calendars, and other items.

Question 59

A signature is a command that tells Outlook how to process an email message. _________________________

Question 60

An email ____________________ provides a consistent closing to every email message without requiring you to retype signature lines repeatedly.

Question 61

Outlook's ____ options can help you become more productive.

A)data analysis
B)customization
C)graphics
D)compatibility

Question 62

To modify an existing rule, select the role you want to modify, click the ____ button in the Rules and Alerts dialog box, and then click the Edit Rule Settings command.

A)Change Rule
B)Adjust Rule
C)Modify Rule
D)Rules Wizard

Question 63

A rule is a command that tells Outlook how to process an email message.

Question 64

When setting up an email account, you need to know basic information such as the email address and signature . _________________________

Question 65

If you frequently visit websites that offer RSS feeds, you quickly can review the feed content of all the websites in a simple list in your ____________________ by subscribing to their RSS feeds.

Question 66

Outlook allows you to ____.

A)create charts and graphs
B)manage multiple email accounts
C)analyze data
D)create publications

Question 67

Rules that you create run for ____ received after you create the rule.

A)all incoming email messages
B)flagged incoming email messages
C)email messages marked high importance
D)email messages in html

Question 68

Quick Parts are common building blocks that can be recycled and used again within your email messages.

Question 69

Outlook includes RSS , common building blocks that can be recycled and used again within your email messages. _________________________

Question 70

If you want to use Outlook to read an RSS feed, you can add the RSS feed using the ____________________ dialog box.

Question 71

When setting up an email account, you need to know basic information such as the email address and ____.

A)physical address
B)nationality
C)password
D)credit card number

Question 72

You can have old items in Outlook automatically transferred to a(n) ____.

A)library
B)storage file
C)dead folder
D)index

Question 73

The first step in creating a Quick Part is to save content to the Quick Part gallery.

Question 74

Email messages can be formatted as HTML , Plain Text, or Rich Text. _________________________

Question 75

RSS stands for ____________________.