Question 1

Before you can add a new email account in Outlook, you must have an account set up with a(n) ____.
A)email service provider
B)office
C)Backstage provider
D)website

Accepted Answer

Before you can add a new email account in Outlook, you need to have an account with an email service provider like Gmail, Yahoo, or Microsoft Exchange.

Question 2

By default, when turned on, Outlook will archive messages every ____ days.
A)6
B)7
C)14
D)21

Accepted Answer

By default, Outlook will archive messages every 14 days.

Question 3

You cannot attach image files to an email message.

Accepted Answer

This statement is false. You can attach image files to an email message.

Question 4

HTML is a way for content publishers to make news, blogs, and other content available to subscribers._________________________

Accepted Answer

HTML (HyperText Markup Language) is the standard markup language used for creating web pages and web applications, not specifically for making content available to subscribers.

Question 5

When you no longer need to use an RSS feed, you should ____________________ it so that you do not have unwanted messages in your account.

Accepted Answer

The answer of When you no longer need to use...

Question 6

After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.
A)Auto Account Setup
B)No Automatic Filtering
C)Safe Lists Only
D)First Email

Accepted Answer

Auto Account Setup is the feature that runs after installing Outlook and guides you through the process of setting up the first email account.

Question 7

You can change the default reminder time from ____ minutes to any other interval.
A)5
B)10
C)15
D)20

Accepted Answer

The default reminder time is typically set to 15 minutes, which can be changed to any other interval.

Question 8

When sending a message, you cannot choose to use voting buttons.

Accepted Answer

When sending an email using Microsoft Outlook, you can choose to add voting buttons to the message by clicking on the Options tab and selecting "Use Voting Buttons." From there, you can choose from pre-set options (such as "Approve/Reject") or create your own.

Question 9

After you install Outlook, the ____________________ feature runs and helps you to set up the first email account that Outlook manages.

Accepted Answer

The answer of After you install Outlook, the ____________________ feature...

Question 10

Critical Thinking Questions Case 5-1 The number of emails that you are receiving in a given day has begun to get out of control since you accepted new responsibilities in your job. You have started to explore Outlook's features in order to figure out how to use them to ease your email burden. You have had a couple of instances lately of emails from colleagues at your vendors being treated as junk email, which caused a lot of confusion and concern for you and your manager. Which of the following junk email options can you use to make sure this does not happen again?
A)Blocked Senders
B)Safe Senders
C)Approved Senders
D)Options

Accepted Answer

To ensure emails from colleagues at your vendors are not treated as junk, you should add their email addresses to the Safe Senders list. This list allows emails from specified addresses to bypass the junk email filter, ensuring important communications are not missed.

Question 11

____ are common building blocks that can be recycled and used again within your email messages.
A)Fast Tasks
B)Quick Parts
C)AutoTasks
D)News Feeds

Accepted Answer

Quick Parts are common building blocks that can be saved and reused within your email messages, such as a signature, boilerplate text, or frequently used phrases.

Question 12

Calendar options you can customize include the ____ and the current time zone.
A)calendar font
B)calendar template
C)calendar data set
D)Calendar Options button

Accepted Answer

You can customize the calendar font to change the appearance of your calendar.

Question 13

You can use the options on the SEARCH TOOLS SEARCH tab to broaden or narrow the scope of your search using the Advanced Find features.

Accepted Answer

The options on the Search Tools Search tab do allow for Advanced Find features which can be used to broaden or narrow the scope of a search.

Question 14

You can add another account and then use Outlook to manage ____________________ or more mailboxes.

Accepted Answer

The answer of You can add another account and then...

Question 15

Critical Thinking Questions Case 5-1 The number of emails that you are receiving in a given day has begun to get out of control since you accepted new responsibilities in your job. You have started to explore Outlook's features in order to figure out how to use them to ease your email burden. You want to make sure that, effective immediately, all emails from your boss are flagged as having high importance. What Outlook feature can help you automate this process?
A)dictates
B)signatures
C)rules
D)stipulations

Accepted Answer

Outlook's "rules" feature can automate the process of flagging emails from a specific sender, such as your boss, with high importance. This feature allows you to create customized rules for managing your inbox, including setting flags and categorizing emails based on sender, subject, keywords, and other criteria. By creating a rule to flag your boss's emails as high importance, you can ensure that you don't miss any urgent messages and prioritize your workload accordingly.

Question 16

A ____ is similar to a closing set of lines in a formal letter.
A)complimentary close
B)salutation
C)signature
D)style

Accepted Answer

The answer of A ____ is similar to a closing...

Question 17

By default, the Calendar Work Week is set for ____.
A)Monday through Sunday
B)Monday through Saturday
C)Sunday through Saturday
D)Monday through Friday

Accepted Answer

The work week in most countries is considered to be from Monday through Friday with Saturday and Sunday being the weekend days. Therefore, the default setting in the Calendar is Monday through Friday, which is the most common and widely used work week schedule.

Question 18

To customize your Outlook email with default settings such as the message format, you use the Outlook Options dialog box.

Accepted Answer

This statement is true. The Outlook Options dialog box allows you to customize various settings, including the message format.

Question 19

Before you add a new email account in Outlook, you must have an account set up with a(n) ____________________ that is different from any other account already set up in Outlook.

Accepted Answer

The answer of Before you add a new email account...

Question 20

Critical Thinking Questions Case 5-2 You think that Outlook's Quick Parts feature might be of use to you but you are not sure. You turn to your colleague Nan for a brief tutorial. As you consider whether or not to create a Quick Parts for a given task, what is the most important consideration, according to Nan?
A)how important the task is
B)which emails are affected by the task
C)how often you include the same snippet or phrase in your correspondence
D)who the recipient of your message is

Accepted Answer

According to Nan, the most important consideration when deciding whether or not to create a Quick Parts for a given task is how often you include the same snippet or phrase in your correspondence. Therefore, option C is the correct answer. Options A, B, and D are not relevant or as important as how frequently the snippet or phrase is used.

Quiz 5: Customizing Outlook

Before you can add a new email account in Outlook, you must have an account set up with a(n) ____.

By default, when turned on, Outlook will archive messages every ____ days.

You cannot attach image files to an email message.

HTML is a way for content publishers to make news, blogs, and other content available to subscribers._________________________

When you no longer need to use an RSS feed, you should ____________________ it so that you do not have unwanted messages in your account.

After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.

You can change the default reminder time from ____ minutes to any other interval.

When sending a message, you cannot choose to use voting buttons.

After you install Outlook, the ____________________ feature runs and helps you to set up the first email account that Outlook manages.

____ are common building blocks that can be recycled and used again within your email messages.

Calendar options you can customize include the ____ and the current time zone.

You can use the options on the SEARCH TOOLS SEARCH tab to broaden or narrow the scope of your search using the Advanced Find features.

You can add another account and then use Outlook to manage ____________________ or more mailboxes.

A ____ is similar to a closing set of lines in a formal letter.

By default, the Calendar Work Week is set for ____.

To customize your Outlook email with default settings such as the message format, you use the Outlook Options dialog box.

Before you add a new email account in Outlook, you must have an account set up with a(n) ____________________ that is different from any other account already set up in Outlook.