Question 1

An email ____ is an app that allows you to compose, send, receive, store, and delete email messages.
A)address
B)client
C)account
D)service provider

Accepted Answer

An email client is a software application installed on a computer or mobile device that allows the user to access their email account(s) and perform all email-related tasks. It includes features such as composing, sending, receiving, storing, and deleting emails. Examples of email clients include Microsoft Outlook, Gmail, and Apple Mail. The other options are not specific to the software application that performs these tasks.

Question 2

A ____ is a device that forwards data on a network.
A)router
B)server
C)format
D)protocol

Accepted Answer

A router is designed to forward data packets between computer networks. It acts as an intermediary between a local network and the internet, directing traffic to its intended destination. A server is a computer program or device that provides services to other computer programs or devices. Formatting refers to the process of preparing a storage device for initial use, while a protocol refers to the set of rules that govern the communication between devices on a network.

Question 3

You can use a ____ at the end of the greeting line.
A)comma
B)semicolon
C)colon
D)period

Accepted Answer

In formal letters or emails, a comma or a colon can be used at the end of the greeting line. A comma is more common in less formal situations, while a colon is often used in more formal communications.

Question 4

A word flagged by Outlook using a wavy underline is a misspelled word.

Accepted Answer

Outlook uses wavy underlines to indicate both spelling and grammar issues, not just misspellings.

Question 5

The computer handling incoming email messages is known as the ____________________ email server.

Accepted Answer

The answer of The computer handling incoming email messages is...

Question 6

____ could set up an email account for you.
A)Your employer
B)A slide transition
C)A Smart Guide
D)Windows Explorer

Accepted Answer

An employer or someone with authority within an organization/business would typically be the one to set up an email account for an employee or new user. Slide transitions, Smart Guides, and Windows Explorer are not related to setting up an email account.

Question 7

Some incoming email servers use the ____ communications protocol.
A)POP3
B)DNS
C)ISP
D)SMTP

Accepted Answer

POP3 is a communications protocol used by some incoming email servers.

Question 8

Outlook messages can use the ____.
A)JPEG format
B)HTML format
C)Plain Text format
D)Rich Text Format

Accepted Answer

Outlook messages can be formatted using HTML, Plain Text, and Rich Text Format, allowing for different levels of text formatting and multimedia content.

Question 9

Many email users prefer to reply to a message without including the original email address along with their response.

Accepted Answer

Many email users prefer to keep their email address private and only include relevant information in their response. Additionally, including the original email address in a reply can clutter the conversation thread and lead to confusion.

Question 10

Unsolicited email messages are known as ____________________ or junk mail.

Accepted Answer

The answer of Unsolicited email messages are known as ____________________...

Question 11

When you have an email account, you also have an email ____.
A)message
B)profile
C)record
D)address

Accepted Answer

An email address is required to create an email account and is used to send and receive messages.

Question 12

____ is a communications protocol for incoming email.
A)ISP
B)HTML
C)SMTP
D)POP

Accepted Answer

POP (Post Office Protocol) is a communications protocol for incoming email that is used to retrieve email messages from a mail server. It is widely supported by email clients and allows users to download their messages to their local computer for offline viewing.

Question 13

A hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.
A)word
B)phrase
C)symbol
D)picture

Accepted Answer

The answer of A hyperlink is a ____ in an...

Question 14

A message sent with high importance displays a red dot in the message header.

Accepted Answer

A message marked with high importance typically displays a red exclamation mark in the message header, not a red dot.

Question 15

A(n) ____________________ is a word, phrase, symbol, or picture that, when tapped or clicked, directs you to another document or website.

Accepted Answer

The answer of A(n) ____________________ is a word, phrase, symbol,...

Question 16

The first time you start Outlook on a home computer, the ____ feature guides you to provide information that Outlook needs to send and receive email messages.
A)Auto Account Setup
B)Quick Steps
C)domain name
D)Navigation Bar

Accepted Answer

Auto Account Setup guides the user through the process of providing information such as email address and password to set up their email account in Outlook for the first time. The other options listed are not related to initial email setup.

Question 17

The ____ lists the contents of a folder.
A)message list
B)Navigation Pane
C)Reading Pane
D)message pane

Accepted Answer

The message pane is used to list the contents of a folder, such as emails in an inbox.

Question 18

Outlook creates email accounts for its users.

Accepted Answer

Outlook is an email client that allows users to access and manage their email accounts, but it does not create email accounts itself. Email accounts are typically created through email service providers like Microsoft (for Outlook.com), Gmail, Yahoo, etc.

Question 19

An email address is divided into two parts: a user name and a domain name.  _________________________

Accepted Answer

This statement is true. An email address typically consists of a user name (the part before the @ symbol) and a domain name (the part after the @ symbol).

Question 20

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

Accepted Answer

The answer of The ____________________ feature in Outlook allows you...

Quiz 1: Managing Email Messages With Outlook

An email ____ is an app that allows you to compose, send, receive, store, and delete email messages.

A ____ is a device that forwards data on a network.

You can use a ____ at the end of the greeting line.

A word flagged by Outlook using a wavy underline is a misspelled word.

The computer handling incoming email messages is known as the ____________________ email server.

____ could set up an email account for you.

Some incoming email servers use the ____ communications protocol.

Outlook messages can use the ____.

Many email users prefer to reply to a message without including the original email address along with their response.

Unsolicited email messages are known as ____________________ or junk mail.

When you have an email account, you also have an email ____.

____ is a communications protocol for incoming email.

A hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.

A message sent with high importance displays a red dot in the message header.

A(n) ____________________ is a word, phrase, symbol, or picture that, when tapped or clicked, directs you to another document or website.

The first time you start Outlook on a home computer, the ____ feature guides you to provide information that Outlook needs to send and receive email messages.

The ____ lists the contents of a folder.

Outlook creates email accounts for its users.

An email address is divided into two parts: a user name and a domain name. _________________________

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.