Question 1

Email messages are stored in a(n) ____________________ file, also known as a .pst file.

Accepted Answer

The answer of Email messages are stored in a(n) ____________________...

Question 2

____ is the default format for a new email message.
A)Plain Text
B)STMP
C)Rich Text
D)HTML

Accepted Answer

The default format for a new email message is HTML (Hypertext Markup Language), which allows for the use of various formatting options such as fonts, colors, and images.

Question 3

A(n) ____ folder is the location where you want to move or copy a file.
A)end
B)destination
C)target
D)personal

Accepted Answer

A destination folder is the location where you want to move or copy a file.

Question 4

When you reply to a message, you send the message to someone other than the person who sent the message.

Accepted Answer

When you reply to a message, you are sending the message back to the person who sent it to you.

Question 5

Click the 'Default Sensitivity level' arrow to display a list of ____________________.

Accepted Answer

The answer of Click the 'Default Sensitivity level' arrow to...

Question 6

Email is the transmission of messages and files between computers or smart devices over a(n) ____.
A)STMP
B)network
C)ISP
D)Web app

Accepted Answer

Email is transmitted over a network, which is a group of interconnected devices and computers that communicate with each other. SMTP (Simple Mail Transfer Protocol) is a protocol used for sending email, but it is not the transmission medium itself. ISPs (Internet Service Providers) provide access to the internet and could be used to send email, but it is not their primary function. Web apps can be used for email, but they are not the transmission medium either.

Question 7

The computer at your email service provider that handles outgoing email messages is called the ____.
A)Internet service provider
B)email service provider
C)outgoing service provider
D)outgoing email server

Accepted Answer

The computer at an email service provider that handles outgoing email messages is called the outgoing email server. Therefore, option D is correct. Options A, B and C are incorrect as they do not specifically refer to the computer responsible for outgoing email messages.

Question 8

An email's message header contains ____.
A)the email address of the recipient(s)
B)the subject line
C)the message area
D)a signature line

Accepted Answer

The message header of an email contains the email address(es) of the recipient(s) in the "To," "Cc," and "Bcc" fields, as well as the subject line that summarizes the content of the message. The message area contains the actual content of the email, while a signature line appears at the end of the message and typically includes the sender's name and contact information.

Question 9

Outlook offers three message formats: HTML, Plain Text, and Rich Text.

Accepted Answer

Outlook offers these three message formats.

Question 10

A(n) ____________________ signals an end to an email message using words such as "Thank you" or "Regards."

Accepted Answer

The answer of A(n) ____________________ signals an end to an...

Question 11

An email account is an electronic mailbox you receive from an ____.
A)ISP
B)email service provider
C)email client
D)email address

Accepted Answer

An email account is created and provided by an email service provider such as Gmail, Yahoo, Hotmail, etc. An ISP (Internet Service Provider) provides internet connectivity, not email accounts. An email client is a software used to access and manage email accounts. An email address is the address used to send and receive emails, it is not an electronic mailbox.

Question 12

Many outgoing email servers use ____ as a set of rules for communicating with other computers.
A)HTML
B)ISP
C)POP
D)SMTP

Accepted Answer

SMTP (Simple Mail Transfer Protocol) is a standard set of rules used by outgoing email servers for sending and receiving email messages over the internet. It specifies how email messages should be formatted, authenticated, and transmitted between mail servers. The other options (HTML, ISP, POP) are not directly related to the communication protocols used by email servers.

Question 13

The message area consists of ____.
A)a greeting line or salutation
B)the message text
C)the subject line
D)a signature line(s)

Accepted Answer

The answer of The message area consists of ____.
A)a greeting...

Question 14

HTML-formatted messages cannot contain viruses.

Accepted Answer

HTML-formatted messages can contain viruses through malicious links, scripts, and attachments that can infect the recipient's device.

Question 15

When you send someone an email address, it travels across the Internet to the ____________________ email server at your ISP.

Accepted Answer

The answer of When you send someone an email address,...

Quiz 1: Managing Email Messages With Outlook

Email messages are stored in a(n) ____________________ file, also known as a .pst file.

____ is the default format for a new email message.

A(n) ____ folder is the location where you want to move or copy a file.

When you reply to a message, you send the message to someone other than the person who sent the message.

Click the 'Default Sensitivity level' arrow to display a list of ____________________.

Email is the transmission of messages and files between computers or smart devices over a(n) ____.

The computer at your email service provider that handles outgoing email messages is called the ____.

An email's message header contains ____.

Outlook offers three message formats: HTML, Plain Text, and Rich Text.

A(n) ____________________ signals an end to an email message using words such as "Thank you" or "Regards."

An email account is an electronic mailbox you receive from an ____.

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

The message area consists of ____.

HTML-formatted messages cannot contain viruses.

When you send someone an email address, it travels across the Internet to the ____________________ email server at your ISP.