Deck 2: CSTE Certified Software Test Engineer (CSTE)

Question 1

What type of change do you need before you can obtain a behavior change?

A) Lifestyle
B) Internal
C) Vocabulary
D) Management

Answer 1

C

Question 2

Quality of a walkthrough depends on preparation by participants.

Answer 2

True

Question 3

In quantifying risk, the term RE represents __________

A) Risk Expense
B) Related Expense
C) Risk Exposure
D) Risk Estimation

Answer 3

C

Question 4

Quality assurance is the process by which product quality is compared with applicable standards, and the action taken when nonconformance is detected.

Question 5

Productivity is increased if value is added to a product.

Question 6

An angry person is more likely to tell you symptoms than the real problems.

Question 7

Pick the best tactic to use in constructive criticism to help the worker understand his or her solution to the criticism.

A) Criticize the individual rather than the product, because the individual creates problems with the product.
B) Be prepared to help your subordinate improve his or her performance.
C) Do it in public, while others are listening, so they too can learn from other people's mistakes.
D) Explain to the employee what will happen to his or her career if the employee's behavior doesn't change.

Question 8

The more common benefits associated with a service-level agreement are:

A) Establish two-way accountability
B) Make complaining easy
C) Provide the basis for an IS budget
D) When Testing is over it becomes QA

Question 9

Function points measure the lines of code.

Question 10

The receivers of an information systems service are known as users.

Question 11

The term "Defect" is related to the term "Fault" because a fault is a defect, which has not yet been identified.

Question 12

Leadership evaluations are based upon the appropriateness, effectiveness and extent of the executives' and of the company's involvement in relation to the size and type of business.

Question 13

You should always listen attentively to your customer and never ask them to further explain what they mean.

Question 14

Which of the processes includes all activities of the performing organization that determines policies and responsibilities of a project?

A) Performance quality control
B) Performance plan management
C) Project quality management
D) Quality control management

Question 15

Quality and quality assurance are synonymous.

Question 16

Configuration management can be applied to non-test changes.

Question 17

The ______________ is an application of process management and quality improvement concepts to software development and maintenance.

A) Malcolm Baldridge
B) ISO 9000
C) SEI/CMM
D) QS14000

Question 18

A latent defect is the same as a fault.

Question 19

What is the relationship between testing and quality assurance?

A) QA is part of a complete testing process
B) Testing and QA are two terms for the same thing
C) Testing is part of a complete QA process
D) When Testing is over it becomes QA

Question 20

The average time between consecutive failures in a system or component during a specified period is known as the mean time between failures (MTBF).

Question 21

The Pareto analysis is most effective for _______________.

A) Showing relationships between items
B) Ranking items by importance
C) Measuring the impact of identified items

Question 22

Acceptance testing means:

A) Testing after changes have been made to ensure that no unwanted changes were introduced
B) Testing performed on a single stand-alone module or unit of code
C) Testing to ensure that the system meets the needs of the organization and the end user.

Question 23

Which two elements are the major causes of documentation problems? (Choose any two)

A) Forgetfulness
B) Not enough time
C) Personal attitudes
D) Low priority

Question 24

Almost one-half of a programmer's time is spent identifying and fixing errors in specifications.

Question 25

The process used for documenting user's requirements is known as validation.

Question 26

The three parts of the function point count must be determined individually.

Question 27

The Baldrige award is a world-wide quality award.

Question 28

Software errors are least costly to correct at what stage of the development cycle?

A) Construction Stage
B) Requirements Stage
C) Acceptance Test Stage

Question 29

Vision is a clear definition of the result you are trying to achieve.

Question 30

Which of the following test approaches is not a structured test approach?

A) Load / stress Testing Approach
B) Operations Testing Approach
C) Regression Testing Approach
D) None of the above

Question 31

The intent of the quality control checklist should be to improve the quality of the product being controlled by investigative means.

Question 32

Function points quantify data processing work outputs.

Question 33

Boundary Value Testing:

A) Test boundary conditions on, above, and below the edges of input and output equivalence classes.
B) Is the same as equivalence partitioning tests
C) Tests combinations of input circumstances
D) Is used in white-box testing strategy

Question 34

Quality control relates to a specific product or service.

Question 35

A program whose purpose is to reduce the number of defects produced is known as a quality improvement program.

Question 36

A large portion of the cost of quality is usually the cost of rework.

Question 37

Function points are hardware and software independent.

Question 38

The functionality/structure of the system created to solve a problem, satisfy a user need (note that this is the creative part of the design process) is known as the fishbone diagram.

Question 39

A standard is not an expected norm

Question 40

National Quality Awards are intended to foster continuous improvement activities.

Question 41

The data that is available with the optimizing process gives us a new perspective on testing.

Question 42

The Cost of Quality is usually the ____________.

A) Cost of Risk Assessment
B) Cost of Rework
C) Cost of Prototyping
D) Cost of Testing

Question 43

A non-sampling error relates to the sample properly reflecting the true characteristics of the population.

Question 44

Which of the following are negative possibilities if quality requirements are not met?

A) Termination
B) Customer complaints and late product
C) Overworking team members and poor product quality
D) Poor quality

Question 45

The essence of a quality internal product is:

A) Customer satisfaction
B) Improving internal processes
C) Delivering the right product

Question 46

Peter is performing a test to see that it complies with the user requirement that a certain field be populated by using a dropdown box containing a list of values. Peter is performing ______________.

A) Black-Box Testing
B) Regression Testing
C) White-Box Testing
D) Load Testing

Question 47

With the optimizing process, the organization has the means to identify the weakest elements of the process and to fix them.

Question 48

The National Quality Awards provide a basis for successful benchmarking against other companies.

Question 49

The purpose of software testing is to ____________.

A) Detect the existence of defects
B) Demonstrate that the application works properly
C) Validate the logical design

Question 50

Within an organization, a service-level agreement is most effective when it is an ongoing negotiation and improvement process.

Question 51

After you have agreed on what action to take, you should repeat it back to your customer and ask your customer if it is agreeable

Question 52

When you believe the problem has been solved, it is logical to assume that your customer also agrees.

Question 53

The __________ is also known as V & V.

A) Software Testing
B) Reviews & Inspections
C) Software OA
D) None of the above
E) All of the above

Question 54

Software testing accounts for what percent of software development costs?

A) 10-20
B) 5-10
C) 70-80
D) 40-50

Question 55

In attending to a speaker you should periodically restate what you heard the speaker say and ask the speaker to confirm that that was the intent of the information spoken.

Question 56

Listening is the most frequently used form of communication.

Question 57

Black Box testing determines whether combinations of inputs and operations produce expected results.

Question 58

Achieving quality requires:

A) Exceeding the customer's expectations
B) Focusing on the customer
C) Meeting all the definitions of quality
D) All the above
E) Understanding the customer's expectations

Question 59

Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:

A) A cause and effect diagram
B) A scatter plot
C) A histogram
D) A Pareto diagram

Question 60

Which process does QA provide and umbrella for?

A) Project management plan
B) Quality baseline
C) Quality assurance
D) Continuous process improvement

Question 61

Evaluations of planning are based upon the thoroughness and effectiveness of processes including the information used.

Question 62

About the Malcolm Baldridge National Quality Award, identify the incorrect statement about the implementation of the strategies.

A) Understanding of the strategies for quality excellence
B) Understanding of the requirements for quality excellence
C) Sharing of information on successful strategies and on the benefits derived
D) Awareness of quality as an increasingly important element in competitiveness

Question 63

Information and analysis evaluations are based upon _____________.

A) The appropriateness and effectiveness of methods for management of data
B) Information and analysis
C) Technology in relation to the business factors
D) All the above

Question 64

For most projects, a little analysis shows that there are two distinct activities involved:

A) The removal of defects
B) The assessment of program quality
C) Application of technology to critical tasks
D) A & B Above

Question 65

Quality assurance means the same as total quality control.

Question 66

Quality assurance of products and services category has a very strong process and systems orientation throughout.

Question 67

Evaluations for strategic quality planning do not depend upon

A) How planning activities are organized
B) Whether or not the company has a planning department or officer
C) A & B Above

Question 68

The scope, management and analysis of data depend upon.

A) The type of business, its resources
B) Number and geographical distribution of business units
C) All of the above

Question 69

The organization of efforts to develop and involve employees depend upon _________________.

A) The number of employees
B) Resources of the company
C) All the above

Question 70

The Malcolm Baldridge Award was created by Public Law 100-107, signed into law on 20th Aug 1987.

Question 71

Quality improvement programs must be management led and customer oriented.

Question 72

Strategic quality and planning category examines the company's approach to planning to determine its adequacy to achieve or sustain quality leadership.

Question 73

With the optimizing process, the data is available to justify the application of technology to various critical tasks, and numerical evidence is available on the effectiveness with which the process has been applied to any given product.