Deck 2: Administration, Authority, and Command

Question 1

The administration of a police organization involves all of the following EXCEPT:

A) logical coordination and arrangement of people and resources
B) the use of authority to command and manage
C) creation of a flat structure and minimum levels of command
D) command authority distributed through three distinct organizational levels

Answer 1

C

Question 2

In the majority of police departments, hierarchical structure delineates

A) scalar levels of command
B) political relationships
C) performance outcomes
D) budget levels

Answer 2

A

Question 3

For an authority relationship to exist and be effective, what must be present?

A) discipline
B) community contact
C) voluntariness on the part of the employee
D) communication channels

Answer 3

C

Question 4

The principal responsibility of a police chief executive is to:

A) develop on-the-scene problem-solving tactics
B) operationalize the department's vision at the implementation level
C) supervise line personnel
D) administer the department and ensure it effectively carries out its mission

Question 5

The administrative functions of a police department include all of the following EXCEPT:

A) human resource development
B) maintaining integrity and respect
C) maintaining community problem-solving
D) developing and maintaining a positive organizational culture

Question 6

A critical function of the _____________ level is to align the department's mission, goals, and objectives with its operational accomplishments.

A) middle management
B) executive
C) supervisory
D) tactical

Question 7

Identifying the steps necessary for the operational translation of a department's mission, vision, and organizational goals is:

A) coordination
B) planning
C) controlling
D) organizing

Question 8

The managerial level that is the link between the department's executive and middle management levels and operations is:

A) supervisory
B) middle management
C) executive
D) operational

Question 9

All of the following are true about the supervisory rank EXCEPT:

A) supervisors learn the requirements of their position through trial and error and mentoring by other supervisors
B) people seeking this position must successfully complete a qualifying process and an associate degree in criminal justice
C) promotion to this position requires a significant change in operational philosophy and outlook
D) the supervisory position intersects two different organizational worlds: administration and operations

Question 10

The true test of leadership occurs when the supervisor achieves________________ over their officers through their willing commitment to his or her direction.

A) command authority
B) coordination
C) controlling
D) influence

Question 11

What type of supervisor is directive, task-oriented, and command-and-control-oriented?

A) innovative
B) supportive
C) active
D) traditional

Question 12

Effective organizations are ones in which:

A) managerial authority is supported by discipline
B) people work at their full potential to achieve the organization's mission
C) all subunits follow a specific plan
D) leaders are control-oriented

Question 13

For strategically managed departments to be successful, middle managers and line supervisors must be held accountable:

A) for the quality of their plans, their oversight of operations, and results obtained
B) their use of discipline
C) for budgetary resources
D) crime clearance rates

Question 14

Executives and middle managers expect supervisors to accomplish all of the following EXCEPT:

A) manage day-to-day operations
B) work for the attainment of organizational objectives
C) maintain a tightly controlled unit
D) create a positive work environment

Question 15

The areas of responsibility at the core of the police executive's role include all of the following EXCEPT:

A) the community
B) the governing body
C) the department and its workforce
D) the legislature

Question 16

Setting direction through leadership, authority, motivation, and empowerment is:

A) coordination
B) controlling
C) commanding
D) planning

Question 17

Behavioral approaches used by supervisors to influence employees are:

A) techniques of supervision
B) styles of supervision
C) leadership techniques
D) modes of control

Question 18

For strategic management to be successful, it is critical that:

A) policy and procedures are developed
B) output and outcomes are identified
C) middle managers and supervisors are empowered
D) community leaders are part of the planning process

Question 19

What type of supervisor has a low level of task orientation, is innovative, and empowers their officers by encouraging them to engage in community policing and problem solving?

A) traditional
B) active
C) innovative
D) supportive

Question 20

Supervisory management style is affected by all of the following EXCEPT:

A) training
B) task orientation
C) beliefs, values, and attitudes
D) how they think subordinates should be managed

Question 21

All department successes and failures are products of human behavior.

Question 22

Administration and management involves the exercise of command authority in order to control, direct, and coordinate the department's personnel, resources, and activities.

Question 23

Police chiefs experience an administrative paradox when the internal pressures they experience conflict with their personal expectations.

Question 24

The supervisory level is identified in the research as the source of subversion, resistance, and change efforts in policing.

Question 25

Commanding involves the structuring of an organization and deployment of resources necessary to establish accountability, workload, and resource distribution.

Question 26

Direction is set through leadership, authority, motivation, and empowerment.

Question 27

The Task Force on 21st Century Policing noted that a fundamental responsibility of all police executives is to consistently evaluate their organization's arrest productivity.

Question 28

Strategic management depends upon the empowerment of middle managers and supervisors.

Question 29

Managerial control of employees is the lynchpin that unites the decisions and actions of executives, operational commanders, line supervisors, and front-line officers.

Question 30

Police departments, through the use of strategic management techniques, are creating open-system adaptive-learning organizations.

Question 31

Define the meaning of the terms "administration," "authority," and "command" in policing.

Question 32

Identify and describe the three levels of command in policing.

Question 33

Identify and describe the key elements of supervisory styles.

Question 34

Describe the changing nature of police organizational management.