Question 1

The administration of a police organization involves all of the following EXCEPT:
A) logical coordination and arrangement of people and resources
B) the use of authority to command and manage
C) creation of a flat structure and minimum levels of command
D) command authority distributed through three distinct organizational levels

Accepted Answer

The creation of a "flat structure and minimum levels of command" is not typically a part of the administration of a police organization. In fact, most police organizations have a hierarchical structure with multiple levels of command authority. A, B, and D all accurately describe aspects of police administration.

Question 2

In the majority of police departments, hierarchical structure delineates
A) scalar levels of command
B) political relationships
C) performance outcomes
D) budget levels

Accepted Answer

Hierarchical structure in police departments refers to the vertical chain of command, with each level having authority over the level below it. This helps to ensure clear lines of communication, effective decision-making, and coordination of activities. It also facilitates the delegation of tasks and responsibilities, as well as the allocation of resources.

Question 3

For an authority relationship to exist and be effective, what must be present?
A) discipline
B) community contact
C) voluntariness on the part of the employee
D) communication channels

Accepted Answer

C

Question 4

The principal responsibility of a police chief executive is to:
A) develop on-the-scene problem-solving tactics
B) operationalize the department's vision at the implementation level
C) supervise line personnel
D) administer the department and ensure it effectively carries out its mission

Accepted Answer

The role of the police chief executive is primarily administrative in nature, with the responsibility to oversee and manage the entire department and ensure that it is effectively carrying out its mission. While on-the-scene problem-solving tactics and supervision of line personnel are important aspects of police work, they are not necessarily the principal responsibility of the chief executive. Operationalizing the department's vision at the implementation level may also be important, but this too falls under the larger umbrella of administration and management.

Question 5

The administrative functions of a police department include all of the following EXCEPT:
A) human resource development
B) maintaining integrity and respect
C) maintaining community problem-solving
D) developing and maintaining a positive organizational culture

Accepted Answer

The other three choices are common administrative functions of a police department. However, maintaining community problem-solving is not typically seen as an administrative function, but rather as a community-oriented policing strategy.

Question 6

A critical function of the _____________ level is to align the department's mission, goals, and objectives with its operational accomplishments.
A) middle management
B) executive
C) supervisory
D) tactical

Accepted Answer

Middle management is responsible for translating the strategic direction set by the executive level into actionable plans and goals for the department. They are the ones who ensure that the goals and objectives are aligned with the department's day-to-day operations and oversee the tactical level’s execution of these plans. Therefore, the critical function of middle management is to align the department's mission, goals, and objectives with its operational accomplishments.

Question 7

Identifying the steps necessary for the operational translation of a department's mission, vision, and organizational goals is:
A) coordination
B) planning
C) controlling
D) organizing

Accepted Answer

Planning involves identifying the steps necessary for the operational translation of a department's mission, vision, and organizational goals.

Question 8

The managerial level that is the link between the department's executive and middle management levels and operations is:
A) supervisory
B) middle management
C) executive
D) operational

Accepted Answer

Supervisory level managers act as the link between middle management and operational staff, directly overseeing the day-to-day operations and ensuring the workforce is productive and tasks are completed efficiently.

Question 9

All of the following are true about the supervisory rank EXCEPT:
A) supervisors learn the requirements of their position through trial and error and mentoring by other supervisors
B) people seeking this position must successfully complete a qualifying process and an associate degree in criminal justice
C) promotion to this position requires a significant change in operational philosophy and outlook
D) the supervisory position intersects two different organizational worlds: administration and operations

Accepted Answer

While some agencies may require an associate degree or completion of a qualifying process for a supervisory position, it is not a universal requirement. The other options are true about the supervisory rank.

Question 10

The true test of leadership occurs when the supervisor achieves________________ over their officers through their willing commitment to his or her direction.
A) command authority
B) coordination
C) controlling
D) influence

Accepted Answer

Command authority, coordination, and controlling are all methods of exerting power or influence over subordinates, but the question specifically asks for the achievement of willing commitment from officers, which is a result of effective leadership and influence.

Question 11

What type of supervisor is directive, task-oriented, and command-and-control-oriented?
A) innovative
B) supportive
C) active
D) traditional

Accepted Answer

The given characteristics of a directive, task-oriented, and command-and-control-oriented supervisor are associated with traditional leadership styles. Such leadership style focuses on task completion and relies heavily on the supervisor's authority and control to achieve results.

Question 12

Effective organizations are ones in which:
A) managerial authority is supported by discipline
B) people work at their full potential to achieve the organization's mission
C) all subunits follow a specific plan
D) leaders are control-oriented

Accepted Answer

Effective organizations are ones where people work at their full potential to achieve the organization's mission. This means that individuals are committed to the organization's goals and objectives, and are motivated to contribute to the success of the organization. While managerial authority and discipline are important, they are not the only factors that contribute to organizational effectiveness. All subunits following a specific plan can also contribute to effectiveness, but this alone is not sufficient to ensure success. Finally, leaders who are control-oriented may not be able to adapt to changing circumstances and may limit employee creativity and innovation.

Question 13

For strategically managed departments to be successful, middle managers and line supervisors must be held accountable:
A) for the quality of their plans, their oversight of operations, and results obtained
B) their use of discipline
C) for budgetary resources
D) crime clearance rates

Accepted Answer

Strategic management requires careful planning, oversight, and evaluation of outcomes. Middle managers and line supervisors are responsible for ensuring that the plans are executed properly, overseeing operations to ensure they are efficient and effective, and obtaining positive results. Holding them accountable for these tasks is essential for the success of the department. The other options (B, C, and D) may also be important, but they are not directly related to strategic management.

Question 14

Executives and middle managers expect supervisors to accomplish all of the following EXCEPT:
A) manage day-to-day operations
B) work for the attainment of organizational objectives
C) maintain a tightly controlled unit
D) create a positive work environment

Accepted Answer

Executives and middle managers expect supervisors to manage day-to-day operations, work for the attainment of organizational objectives, and create a positive work environment. However, they do not necessarily expect supervisors to maintain a tightly controlled unit, as this can lead to micromanagement and hinder productivity. Instead, they should empower their team members to take ownership of their work and make independent decisions.

Question 15

The areas of responsibility at the core of the police executive's role include all of the following EXCEPT:
A) the community
B) the governing body
C) the department and its workforce
D) the legislature

Accepted Answer

The areas of responsibility at the core of the police executive's role include the community, the governing body, and the department and its workforce. The legislature is not typically considered a direct responsibility of the police executive.

Question 16

Setting direction through leadership, authority, motivation, and empowerment is:
A) coordination
B) controlling
C) commanding
D) planning

Accepted Answer

Setting direction through leadership, authority, motivation, and empowerment is commonly referred to as commanding, as it involves guiding and directing others in order to achieve desired outcomes. Coordination and planning are also important aspects of leadership, but they do not necessarily involve the same level of direct authority and motivation as commanding. Controlling may be necessary in some situations, but it is not typically associated with setting direction and empowering others.

Question 17

Behavioral approaches used by supervisors to influence employees are:
A) techniques of supervision
B) styles of supervision
C) leadership techniques
D) modes of control

Accepted Answer

The answer of Behavioral approaches used by supervisors to influence...

Question 18

For strategic management to be successful, it is critical that:
A) policy and procedures are developed
B) output and outcomes are identified
C) middle managers and supervisors are empowered
D) community leaders are part of the planning process

Accepted Answer

Empowering middle managers and supervisors is critical for successful strategic management as they are the ones who actually implement the strategy on a day-to-day basis. Policy development, identifying outputs and outcomes, and involving community leaders are also important, but they are not the most critical factor for success.

Question 19

What type of supervisor has a low level of task orientation, is innovative, and empowers their officers by encouraging them to engage in community policing and problem solving?
A) traditional
B) active
C) innovative
D) supportive

Accepted Answer

An innovative supervisor is one who thinks creatively, encourages new ideas and solutions, and empowers their subordinates. They place a high value on community policing and problem-solving efforts, which involves the active participation of community members in identifying and addressing local issues. A low level of task orientation means that this supervisor places less emphasis on strict adherence to policies and procedures, and more on the development of creative solutions to problems. Therefore, an innovative supervisor with a low level of task orientation is the best fit for this description.

Question 20

Supervisory management style is affected by all of the following EXCEPT:
A) training
B) task orientation
C) beliefs, values, and attitudes
D) how they think subordinates should be managed

Accepted Answer

While training may improve the supervisory management style of an individual, it is not a determinant of that style. The other options listed (task orientation, beliefs, values, and attitudes, and how they think subordinates should be managed) are all factors that can influence the supervisory management style.

Quiz 2: Administration, Authority, and Command

The administration of a police organization involves all of the following EXCEPT:

In the majority of police departments, hierarchical structure delineates

For an authority relationship to exist and be effective, what must be present?

The principal responsibility of a police chief executive is to:

The administrative functions of a police department include all of the following EXCEPT:

A critical function of the _____________ level is to align the department's mission, goals, and objectives with its operational accomplishments.

Identifying the steps necessary for the operational translation of a department's mission, vision, and organizational goals is:

The managerial level that is the link between the department's executive and middle management levels and operations is:

All of the following are true about the supervisory rank EXCEPT:

The true test of leadership occurs when the supervisor achieves________________ over their officers through their willing commitment to his or her direction.

What type of supervisor is directive, task-oriented, and command-and-control-oriented?

Effective organizations are ones in which:

For strategically managed departments to be successful, middle managers and line supervisors must be held accountable:

Executives and middle managers expect supervisors to accomplish all of the following EXCEPT:

The areas of responsibility at the core of the police executive's role include all of the following EXCEPT:

Setting direction through leadership, authority, motivation, and empowerment is:

Behavioral approaches used by supervisors to influence employees are:

For strategic management to be successful, it is critical that:

What type of supervisor has a low level of task orientation, is innovative, and empowers their officers by encouraging them to engage in community policing and problem solving?

Supervisory management style is affected by all of the following EXCEPT: