Deck 3: Training and Human Resource Development

Question 1

An effective training design should be

A)Learner-focused
B)Trainer focused
C)Company focused
D)Environment focused

Answer 1

Learner-focused

Question 2

Training Design involves

A)Stating the training objectives
B)Identifying the learning activities
C)Sequencing the activities in which they have to be held
D)All of the above

Answer 2

All of the above

Question 3

The learners who prefer learning by group work practices are called

A)Collaborative Learners
B)Individual Learners
C)Dependent Learners
D)Associative Learners

Answer 3

Collaborative Learners

Question 4

The training model that recognizes outside factors to have an impact on the design process is

A)Open Model
B)Closed Model
C)Defined Model
D)Undefined Model

Question 5

A good training objective should have

A)Desired Outcome
B)Conditions
C)Standards
D)All above

Question 6

A course in ___________ designed by the training designer help salesperson to assist the Customers in getting the product to work effectively.

A)Interpersonal skills
B)Product Knowledge
C)Technical Expertise
D)Active Listening

Question 7

Trainees are generally reluctant to

A)Rewards
B)Role plays
C)Feedback
D)Punishment

Question 8

Individuals who are given a specific, hard or challenging goal perform better than those given

A)Specific easy goal
B)"Do the best you can" goal
C)No goal
D)All of the above

Question 9

Performance Goal Orientation focuses on:

A)End Result
B)Learning process
C)Performance
D)Problems

Question 10

The trainer can facilitate the encoding process through a technique called

A)Guided Discovery
B)Symbolic coding
C)Symbolic Rehearsal
D)Unguided Coding

Question 11

Which of the following is not true about training?

A)It is a short-duration exercise.
B)It is technical in nature.
C)It is primarily for managers and executives.
D)It is concerned with specific job skills.

Question 12

In which type of analysis are corporate goals and plans compared with the existing manpower inventory to determine the training needs?

A)Organization analysis
B)Operation analysis
C)Individual analysis
D)None of the above

Question 13

Training concentrates on

A)coaching the members of an organization how to perform effectively in their current jobs
B)expansion of the knowledge and skills of the members of an organization
C)preparing the employees to take on new responsibilities.
D)none of the above.

Question 14

The process of enhancing the technical skills of workers in a short period is called:

A)Training
B)Development
C)Education
D)none of the above

Question 15

E-learning is all about:

A)computers and computing
B)being technology-driven
C)electronics
D)experience

Question 16

The planned use of networked information and communications technology for the delivery of training is called

A)e-learning
B)role playing
C)case study
D)programmed learning

Question 17

Which one of the following is a source of assessing training needs?

A)performance evaluation
B)attitude survey
C)advisory panel
D)all of the above

Question 18

Laboratory training is also known by the name

A)sensitivity training
B)job instruction training
C)apprenticeship training
D)none of the above

Question 19

_______ method creates a situation that is as far as possible a replica of the real situation for imparting training.

A)The programmed learning
B)The Simulation
C)The case study
D)The lecture

Question 20

A team of learners working online in a real-time mode using the Internet is known as

A)individualized self-paced e-learning online
B)individualized self-paced e-learning offline
C)group-based e-learning synchronously
D)group-based e-learning asynchronously

Question 21

Training need analysis takes place during which phase of the training process?

A)deciding what to teach
B)deciding how to maximize participant learning
C)choosing appropriate instructional methods
D)determining whether training programmes are effective.

Question 22

Training can result in the following outcome/es

A)Positive transfer
B)Zero transfer
C)Negative transfer
D)All of the above

Question 23

___________ is generally conceptualized as the perception of salient characteristics of the organization

A)Climate
B)Culture
C)Reward System
D)Code of Conduct

Question 24

Lectures and demonstrations are most effective in covering the _______of the trainee

A)Retention
B)Attention
C)Behavioural reproduction
D)All of the above

Question 25

Organising the coded information into already existing or new cognitive structures is what social learning theorists call

A)Retention
B)Attention
C)Behavioural reproduction
D)Cognitive organisation

Question 26

The process of designing the simulators to replicate as closely as possible, the physical aspects of the equipment and operating environment, trainees will find at their job site is

A)Physical Fidelity
B)Psychological fidelity
C)Management game
D)Simulation

Question 27

The role rotation method of training begins as a

A)Single role play
B)Multiple role play
C)Structured role play
D)Spontaneous role play

Question 28

The term human resource development reflects the fact that it is no longer appropriate in Modern organizations to focus on just the development of which group?

A)workers
B)employees
C)consultants
D)part timers

Question 29

According to your text-book, which of the following is most important for HRD?

A)to be clearly related to the organization's objectives
B)to be clearly related to the expertise in the department
C)to be flexible to be able to respond to sudden crisis
D)to operate as an extension of the HRM department

Question 30

Which of the following is the best definition of a learning organisation?

A)An organisation which facilitates the learning of all its members and continuously
B)Transforms itself.
C)An organisation in which the managers are encouraged to develop
D)An organisation which facilitates the learning of all its members in order to preserve the status quo

Question 31

Which of the following is not one of the four principles that underpin the Investors in People standard?

A)evaluating
B)appraising
C)commitment
D)action

Question 32

Which of the following is the best term to describe people who guide and suggest suitable learning experiences for their proteges?

A)human resource directors
B)line managers
C)coaches
D)mentors

Question 33

Formulating SMART performance training objectives is included in

A)human process intervention
B)techno structural interventions
C)strategic intervention
D)HRM interventions

Question 34

The analysis to Identify specific skills needed for specific job is called

A)need analysis competency model
B)competency model
C)task analysis
D)Both A and C

Question 35

The term human resource development reflects the fact that it is no longer appropriate in modern organisations to focus on just the development of which group?

A)workers
B)employees
C)consultants
D)part timers

Question 36

According to your text-book, which of the following is most important for HRD?

A)to be clearly related to the organisation's objectives
B)to be clearly related to the expertise in the department
C)to be flexible to be able to respond to sudden crisis
D)to operate as an extension of the HRM department

Question 37

What may be particularly necessary as part of the training process where people are working in another country?

A)e-learning
B)discovery learning
C)cross-cultural training
D)activist learning

Question 38

What is the term used to describe the process of helping a new employee to settle quickly into their job so they become efficient and productive workers?

A)action learning
B)discovery learning
C)sitting by Nellie
D)induction

Question 39

Type of practice which considers several sessions scheduled on different intervals of time such as days or hours is classified as

A)active practice
B)spaced practice
C)massed practice
D)spatial practice

Question 40

Kind of training which addresses issues such as lack of interpersonal skills and supervisory skills is classified as

A)required training
B)innovative training
C)problem solving training
D)developmental training

Question 41

Kind of training given to employees about product procedures, customer relations and product knowledge is classified as

A)innovative training
B)technical training
C)interpersonal training
D)problem solving training

Question 42

Type of training which focuses on long term enhancement of organizational and individual capabilities is classified as

A)required training
B)innovative training
C)developmental training
D)both b and c

Question 43

Training technique which discuss problems such as organizational change, problems in executive development and business practices is classified as

A)development and innovative training
B)problem solving and interpersonal
C)job and technical training
D)regular training

Question 44

Cooperative training type in which job training is combined with instructions from college classes is classified as

A)internships
B)apprentice training
C)school-to-work transition
D)distance training

Question 45

Apprentice training, internships and school-to-work transitions are classified as types of

A)instructor led classroom training
B)cooperative training
C)conference training
D)distance training

Question 46

Cooperative training method which combines on-the-job experiences and classroom training is classified as

A)internships
B)apprentice training
C)school-to-work transition
D)distance training

Question 47

Training done in guidance of instructor on one place and having trainees at different locations is classified as

A)tactile training
B)instructor led classroom training
C)distance training
D)e-training

Question 48

Type of cooperative training in which trainees have on-the-job experience with guidance of skilled supervisor is classified as

A)school-to-work transition
B)distance training
C)internships
D)apprentice training

Question 49

An intense internal force that motivates behavior is known as a(n)

A)incentive.
B)drive.
C)reinforcement.
D)reward.

Question 50

What, according to Hull, is reinforcing?

A)drive reduction
B)drive induction
C)incentive reduction
D)incentive deduction

Question 51

If drive motivation is based on deprivation, incentive motivation is based on

A)drive reduction.
B)habit strength.
C)inhibition.
D)reward value.

Question 52

Environmental stimuli can acquire the ability to produce an internal drive state. Hull called these

A)environmental drives.
B)acquired drives.
C)conditioned drives.
D)unconditioned drives.

Question 53

Habit strength increases based on

A)incentive induction.
B)drive reduction.
C)inhibition induction.
D)behavioral induction.

Question 54

When a response continues to fail to produce drive reduction, it is permanently suppressed via

A)reactive inhibition.
B)latent inhibition.
C)conditioned inhibition.
D)higher order inhibition.

Question 55

Crespi's findings regarding the effect of reward magnitude on running speed forced Hull to propose that

A)reward magnitude directly influences motivation.
B)reward magnitude has no effect on motivation.
C)shifts in reward result in forgetting.
D)learning is reduced with large reward.

Question 56

According to Amsel, the extinction of an instrumental response is due to

A)anger.
B)frustration.
C)repression.
D)anxiety.