Deck 1: Administration

Question 1

A population within a clinic's service area is not accessing mental health services, even when it is determined there is a need. An informal assessment reveals they do not have reliable transportation. What is one option to remedy this concern?

A)A satellite office in that area
B)An outreach program in the area
C)Ignore it
D)A and B

Answer 1

A and B

Question 2

Why would a director of a counseling practice conduct a community needs assessment?

A)Curiosity
B)To match clinic services with community needs
C)To assist with the health and well-being of the community
D)B and C

Answer 2

B and C

Question 3

Group work may not be effective for which type of disorder?

A)Depression
B)Anxiety
C)Eating disorders
D)Autism Spectrum disorders

Answer 3

Autism Spectrum disorders

Question 4

There is a state prison in your community. What type of community outreach might be needed in your area?

A)Support groups for partners of incarcerated adults
B)Children of incarcerated parents outreach
C)Both A and B
D)No community outreach is needed in this area

Question 5

Surveys have shown the elderly to be an underserved population in the area of mental health services. What can a mental health clinic provide to this population in the way of community outreach?

A)Psycho educational classes at the senior center
B)Mental health information sent via traditional mail services
C)Staff senior centers with counselors for brief solution-focused therapy
D)All of the above

Question 6

When acting as a consultant to another counselor, what skills might be the most helpful?

A)Active listening skills
B)Organization skills
C)Time management skills
D)Relaxation skills

Question 7

What are some reasons to provide community outreach?

A)To reach an underserved population
B)To increase public awareness
C)To link resources with other agencies with common purpose
D)All of the above

Question 8

What are two ways a program manager can build rapport and collaborate with other agencies to help people in the community?

A)Sponsor a community event and invite other agencies to collaborate in planning and execution
B)Attend community events and join committees focused on community goals
C)Both A and B
D)None of the above

Question 9

As a member of a multi-disciplinary team you might be expected to ____________.

A)Chair a committee
B)Organize an event
C)Attend weekly meetings
D)All of the above

Question 10

A proficient clinical supervisor will __________ . Choose all that apply.

A)Encourage career growth
B)Criticize professional skills
C)Hold supervision for all counselors
D)Promote professional identity

Question 11

A skilled program manager needs to be experienced in the __________ role, and have a strong working knowledge of __________ .

A)Teaching and counseling skills
B)Event planner and theory application
C)Facilitator and event planning
D)None of the above

Question 12

What challenges do multi-disciplinary teams have to overcome? Choose all that apply.

A)Confidentiality
B)Consensus
C)Conflict management
D)Kindness

Question 13

You walk into a conference room and see the following: a psychiatrist, a therapist, a nurse, a caseworker, an art therapist, and a social worker. What kind of meeting did you most likely just walk into?

A)Mental health meeting
B)Psychology Department meeting
C)Multi-disciplinary team meeting
D)Clinical supervision meeting

Question 14

Why are mental health outreach programs important?

A)They provide an avenue for advocating
B)They assess consumer need
C)The increase accessibility to resources
D)All of the above

Question 15

When a clinician is attempting to identify a personal clinical approach, exploring how they __________ is a good first step.

A)Conceptualize their view of the human experience and mental illness
B)Benefited from therapy
C)View of themselves
D)None of the above

Question 16

If your therapist __________, it is highly probable that he or she is under-skilled, and therefore incompetent in their practice. Choose all that apply.

A)Does not ask for feedback
B)Self-discloses in every session
C)Let's you lead the session
D)All of the above

Question 17

Novice counselors frequently struggle with professional confidence. How can an individual increase his or her professional confidence? Choose all that apply.

A)Identify a niche
B)Supervision
C)Challenge negative self-talk
D)All of the above

Question 18

Clinicians often go into private practice. Yet for many this can be a daunting concept. Why? Choose all that apply.

A)Lack of client base
B)Fear of failure
C)Lack of resources
D)All of the above

Question 19

Creating and maintaining a professional network is vital to counselor success. How does one build a professional network? Choose all that apply.

A)Attend more parties
B)Participate in cold calling to other therapists
C)Attend conferences/trainings
D)All of the above

Question 20

Professional negligence is __________ . Choose all that apply.

A)Cause for legal action
B)Lack of complete knowledge
C)Lack of sufficient competence
D)All of the above

Question 21

The "Ethical Principles of Psychologists," published by the American Psychology Association establishes __________, and __________ for the profession.

A)Ethical standards and codes of conduct
B)Therapeutic principles and moral questions
C)General principles and ethical standards
D)General principles and moral questions

Question 22

A clinician who supervises other counselors must have a certain level of competency to identify when an individual is not performing duties sufficiently. Another aspect of supervising other counselors is having the capacity for metacompetence. Metacompetence is __________ .

A)The inability to recognize when someone is not a good counselor
B)The capability to distinguish what one does not know, and to self-reflect
C)Being competent in all areas of the field
D)Specialized competence in one approach of counseling

Question 23

The American Psychology Association published the "Ethical Principles of Psychologists" where general principles of the profession are put forth including Principle C: Integrity. Principle C refers to __________ .

A)Respecting all individuals
B)Beneficence
C)Promoting truth, honesty, and accuracy
D)Promoting fairness and justice

Question 24

The amount of times a clinical supervisor must meet with supervisees varies by state. What other requirement(s) varies by state? Choose all that apply.

A)Educational credit
B)Licensure
C)Number of sessions
D)All of the above

Question 25

Why might a lead clinician provide in-service training for counselors under his supervision?

A)Improve quality of care
B)Train all staff at once and save time
C)Identify who needs to be fired
D)All of the above

Question 26

When conducting a data analysis to determine if a therapeutic approach is effective, what should be considered prior to beginning that analysis? Choose all that apply.

A)Is there strong reliability and validity to the analysis?
B)Does the analyst have appropriate knowledge and skill-base?
C)What will the method of recording data be?
D)All of the above

Question 27

Live supervision is one way lead clinicians can evaluate the performance of counselors. How is live supervision carried out? Choose all that apply.

A)Counselor self-report
B)Observation via television
C)Lead clinician conducting the session
D)Viewing session through one way mirror

Question 28

Supervision is a key component to quality assurance in clinical practice. Supervision includes __________ . Choose all that apply.

A)Answering all phone calls
B)Oversee clinical cases
C)Advise counselors to improve clinical abilities
D)All of the above

Question 29

When a counselor receives a performance evaluation, time management skills are one area that the supervisor will look at. What is one way a counselor can improve time management skills? Choose all that apply.

A)Work longer hours
B)Assign work to colleagues
C)Set daily/weekly/monthly goals
D)Practice saying "no"

Question 30

What factor(s) can impact the progress a client makes in counseling? Choose all that apply.

A)Severity of symptoms
B)Age
C)It depends on how the clinician defines "progress"
D)All of the above

Question 31

A lead clinician (also called clinical supervisor or clinical director) must take on different roles, to effectively carry out the various responsibilities they have. These roles include __________ . Choose all that apply.

A)Mentor
B)Teacher
C)Administrator
D)All of the above

Question 32

A lead clinician may avoid giving a counselor a new client to a counselor, as she notices the counselor has been complaining about current clients, has seemed distracted and fatigued, and mentioned feeling ineffective in session. The lead clinician probably made a good choice, as it seems the counselor is experiencing __________ . Choose the best answer.

A)A medical condition
B)Burn-out
C)Lack of knowledge
D)A lack of supervision

Question 33

What are the personality characteristics of an effective clinician? Choose all that apply.

A)Non-judgmental
B)Compassionate
C)Empathetic
D)All of the above

Question 34

An effective clinician should be able to help a client do all of the following except __________ .

A)Help client explore the behavior patterns, which are effecting their relationships
B)Identify client's negative thoughts
C)Take responsibility for client's change
D)Establish a trusting environment

Question 35

Counselors who are just beginning in the field often have difficulty choosing an approach. What can help a novice counselor, when creating a theoretical approach from which to work? Choose all that apply.

A)Assessing theoretical knowledge
B)Identifying personal beliefs
C)Trying out different approaches
D)All of the above

Question 36

Due to the high level of substance use by teens in your area, you want to start a psychoeducational support group. What are important considerations when thinking about starting this group? Choose all that apply.

A)Safety of group
B)Participants age and maturity
C)Parent involvement
D)All of the above