Question 1

A population within a clinic's service area is not accessing mental health services, even when it is determined there is a need. An informal assessment reveals they do not have reliable transportation. What is one option to remedy this concern?
A)A satellite office in that area
B)An outreach program in the area
C)Ignore it
D)A and B

Accepted Answer

Although a satellite office may be an expensive solution, it may be viable, depending on the need and size of the population. Less expensive solutions could include an outreach program, evening classes, or support groups held in local area churches or community buildings.

Question 2

Why would a director of a counseling practice conduct a community needs assessment?
A)Curiosity
B)To match clinic services with community needs
C)To assist with the health and well-being of the community
D)B and C

Accepted Answer

A director of a counseling practice might conduct or be a part of a community needs assessment both to ensure clinic services are providing for the community's mental health concerns, as well as assisting with the overall well-being of the community. The results of the assessment might determine offering additional services or replacing services not fully utilized with those that might be more needed.

Question 3

Group work may not be effective for which type of disorder?
A)Depression
B)Anxiety
C)Eating disorders
D)Autism Spectrum disorders

Accepted Answer

Persons with autism spectrum disorders may not be good candidates for group work. Persons involved in group work need to have clear mental abilities, be able to focus on the here and now, and be capable of interacting socially, providing support and feedback when needed. People with autism spectrum disorders are more inwardly focused, have difficulty interacting with others, and may not have the communication skills necessary to participate in a group format.

Question 4

There is a state prison in your community. What type of community outreach might be needed in your area?
A)Support groups for partners of incarcerated adults
B)Children of incarcerated parents outreach
C)Both A and B
D)No community outreach is needed in this area

Accepted Answer

With a state prison in the area, there may be a population of partners and children of the inmates living within the local community in need of mental health services. These needs may be addressed through support groups, school systems, and public awareness campaigns increasing awareness of services. A multidisciplinary team may be established to determine the needs of this population and generate ideas for services.

Question 5

Surveys have shown the elderly to be an underserved population in the area of mental health services. What can a mental health clinic provide to this population in the way of community outreach?
A)Psycho educational classes at the senior center
B)Mental health information sent via traditional mail services
C)Staff senior centers with counselors for brief solution-focused therapy
D)All of the above

Accepted Answer

A mental health clinic can provide psycho educational classes at the senior center, mental health information sent via traditional mail services, and brief solution-focused therapy. After determining the type of outreach needed, those involved need to find a funding source for the proposed outreach and to identify staffing resources and location.

Question 6

When acting as a consultant to another counselor, what skills might be the most helpful?
A)Active listening skills
B)Organization skills
C)Time management skills
D)Relaxation skills

Accepted Answer

Active listening skills are very helpful to have when acting as a consultant to another counselor. Active listening skills are usually characterized by paying attention, nodding, rephrasing, asking an occasional question, and being a good sounding board for the person who is talking.

Question 7

What are some reasons to provide community outreach?
A)To reach an underserved population
B)To increase public awareness
C)To link resources with other agencies with common purpose
D)All of the above

Accepted Answer

Some of the reasons to provide outreach within a community are to reach an underserved population, to increase public awareness, and to link resources with other agencies with similar purposes. Another reason may be to focus on an event or issue that is underrepresented in an area.

Question 8

What are two ways a program manager can build rapport and collaborate with other agencies to help people in the community?
A)Sponsor a community event and invite other agencies to collaborate in planning and execution
B)Attend community events and join committees focused on community goals
C)Both A and B
D)None of the above

Accepted Answer

Program managers can build rapport by sponsoring community events and inviting other agencies to collaborate in planning and execution, or by joining committees focused on relevant community goals. They can also initiate collaboration by inviting other community agencies to plan and execute a community event sponsored by the home agency. In short, being visible in the community requires both time and commitment to develop the relationships needed to produce positive change.

Question 9

As a member of a multi-disciplinary team you might be expected to ____________.
A)Chair a committee
B)Organize an event
C)Attend weekly meetings
D)All of the above

Accepted Answer

As a member of a multi-disciplinary team, you might be expected to chair a committee, organize an event, and attend weekly meetings. For example, you may be asked to chair a committee researching the best method to bring services to an underdeveloped area of the community. Or you may be asked to organizing public awareness events and/or attend weekly meetings to meet the goals of the team.

Question 10

A proficient clinical supervisor will __________ . Choose all that apply.
A)Encourage career growth
B)Criticize professional skills
C)Hold supervision for all counselors
D)Promote professional identity

Accepted Answer

a clinical supervisor is mandated to provide supervision to counselors. Ethically, a clinical supervisor should encourage career growth, and promote expansion of one's professional identity. While they should absolutely provide feedback and critique to counselors, it should not feel demeaning or overly- critical.

Question 11

A skilled program manager needs to be experienced in the __________ role, and have a strong working knowledge of __________ .
A)Teaching and counseling skills
B)Event planner and theory application
C)Facilitator and event planning
D)None of the above

Accepted Answer

A skilled program manager is knowledgeable and experienced in the teaching role, and frequently integrates counseling skills. Although the manager does not always facilitate or plan events for the organization, he or she does conduct a wide range of in-service training programs.

Question 12

What challenges do multi-disciplinary teams have to overcome? Choose all that apply.
A)Confidentiality
B)Consensus
C)Conflict management
D)Kindness

Accepted Answer

Multi-disciplinary teams face increased challenges, because of the number of individuals involved. Confidentiality is less straightforward when working among a team, as information often needs to be shared with between members of the team. This is something that needs to be brought to the attention of the client. Coming to consent on decisions is inherently harder with more opinions, and differing views. These differing views can lead to tension and arguments, necessitating appropriate conflict management.

Question 13

You walk into a conference room and see the following: a psychiatrist, a therapist, a nurse, a caseworker, an art therapist, and a social worker. What kind of meeting did you most likely just walk into?
A)Mental health meeting
B)Psychology Department meeting
C)Multi-disciplinary team meeting
D)Clinical supervision meeting

Accepted Answer

A multi-disciplinary team can be made up of psychologists, psychiatrists, therapists, clinical nurses, caseworkers, experiential therapists, social workers, and potential others with specific areas of expertise. These teams come together to assess, and treat complex mental health challenges; also called a treatment team.

Question 14

Why are mental health outreach programs important?
A)They provide an avenue for advocating
B)They assess consumer need
C)The increase accessibility to resources
D)All of the above

Accepted Answer

Mental health outreach programs not only assess for consumer and client needs, but go beyond that assessment by advocating for services, resources, and aid, which in turn increases accessibility to a wider-range of individuals.

Question 15

When a clinician is attempting to identify a personal clinical approach, exploring how they __________ is a good first step.
A)Conceptualize their view of the human experience and mental illness
B)Benefited from therapy
C)View of themselves
D)None of the above

Accepted Answer

A good first step into the task of finding one's clinical approach to counseling is to conceptualize, and explore how they view mental illness and the human experience as a whole. While it is beneficial for counselors to attend therapy for many reasons, not all clinicians do.

Question 16

If your therapist __________, it is highly probable that he or she is under-skilled, and therefore incompetent in their practice. Choose all that apply.
A)Does not ask for feedback
B)Self-discloses in every session
C)Let's you lead the session
D)All of the above

Accepted Answer

A competent clinician will want client feedback, as this can only improve insight, scope of practice, and ability to help other clients. Self-disclosure can be a useful tool when used sparingly and appropriately; doing this in every session may signal a problem. It is ideal for a client to lead the session, and (if necessary) the clinician will help keep the client on task or topic. Sometimes the client needs to first feel safe with the clinician before he or she can feel open enough to actually take the lead, so this may not happen in the first few sessions.

Question 17

Novice counselors frequently struggle with professional confidence. How can an individual increase his or her professional confidence? Choose all that apply.
A)Identify a niche
B)Supervision
C)Challenge negative self-talk
D)All of the above

Accepted Answer

Starting out as a new counselor can be intimidating, and sometimes feelings of discouragement can be prevalent. To increase counselor confidence, it is important for an individual to identify areas they feel competent in, or specialized areas of interest. Another way to increase confidence is to challenge the negative self-talk that arises.

Question 18

Clinicians often go into private practice. Yet for many this can be a daunting concept. Why? Choose all that apply.
A)Lack of client base
B)Fear of failure
C)Lack of resources
D)All of the above

Accepted Answer

Private practice can be a desirable option for many clinicians. Yet, it can also be a stressful endeavor to even consider for a variety of reasons: insufficient client base, fear of failure, lack of resources (financial or otherwise), inability to market appropriately, etc.

Question 19

Creating and maintaining a professional network is vital to counselor success. How does one build a professional network? Choose all that apply.
A)Attend more parties
B)Participate in cold calling to other therapists
C)Attend conferences/trainings
D)All of the above

Accepted Answer

Being present at trainings, and conferences in your community is the most effective way to grow your professional network, and get to know other professionals in your area.

Question 20

Professional negligence is __________ . Choose all that apply.
A)Cause for legal action
B)Lack of complete knowledge
C)Lack of sufficient competence
D)All of the above

Accepted Answer

Professional negligence, as put forth by the American Psychological Association, refers to a lack of competence and cause for legal action. Sufficient competence does not mean a clinician must have complete knowledge of all aspects of the profession (this would be impossible), yet an ongoing investigation, and acquisition of information regarding the profession and practice.

Quiz 1: Administration

A population within a clinic's service area is not accessing mental health services, even when it is determined there is a need. An informal assessment reveals they do not have reliable transportation. What is one option to remedy this concern?

Why would a director of a counseling practice conduct a community needs assessment?

Group work may not be effective for which type of disorder?

There is a state prison in your community. What type of community outreach might be needed in your area?

Surveys have shown the elderly to be an underserved population in the area of mental health services. What can a mental health clinic provide to this population in the way of community outreach?

When acting as a consultant to another counselor, what skills might be the most helpful?

What are some reasons to provide community outreach?

What are two ways a program manager can build rapport and collaborate with other agencies to help people in the community?

As a member of a multi-disciplinary team you might be expected to ____________.

A proficient clinical supervisor will __________ . Choose all that apply.

A skilled program manager needs to be experienced in the role, and have a strong working knowledge of .

What challenges do multi-disciplinary teams have to overcome? Choose all that apply.

You walk into a conference room and see the following: a psychiatrist, a therapist, a nurse, a caseworker, an art therapist, and a social worker. What kind of meeting did you most likely just walk into?

Why are mental health outreach programs important?

When a clinician is attempting to identify a personal clinical approach, exploring how they __________ is a good first step.

If your therapist __________, it is highly probable that he or she is under-skilled, and therefore incompetent in their practice. Choose all that apply.

Novice counselors frequently struggle with professional confidence. How can an individual increase his or her professional confidence? Choose all that apply.

Clinicians often go into private practice. Yet for many this can be a daunting concept. Why? Choose all that apply.

Creating and maintaining a professional network is vital to counselor success. How does one build a professional network? Choose all that apply.

Professional negligence is __________ . Choose all that apply.