Deck 11: Counseling Theory and Technique

Question 1

Questions that invite rather than demand answers and provide clients substantial freedom in determining the amount and type of information to give are known as __________ questions.

A) closed
B) leading
C) neutral
D) open

Answer 1

D

Question 2

Which of the following statements about listening is/are True?

A) Listening is a highly active process demanding concentration and attention.
B) Listening involves multiple steps.
C) Listening is a subjective experience.
D) All the above statements about listening are True.

Answer 2

D

Question 3

A lapse is a temporary fall, a slip, or a mistake that is usually limited to single event.

Answer 3

True

Question 4

When educating or counseling a client, simply asking the client to repeat or restate what was just said is known as

A) clarification
B) paraphrasing
C) probing
D) reflection

Question 5

Comprehension involves not only attaching meaning to information but also correctly interpreting the meaning of the client's communication.

Question 6

Listening and hearing are the same.

Question 7

Parents, spouses, partners, and siblings can be important sources of information about the patient and a counselor may want to have them present during the interview or available for questions later.

Question 8

During an interview it is recommended that counselors avoid asking __________ questions.

A) closed
B) leading
C) neutral
D) open

Question 9

Which one of the following counseling theories attempts to alter previously learned human behavior or to encourage the development of new behavior through a variety of action-oriented methods, as opposed to changing feelings or thoughts?

A) behavior modification
B) person-centered approach
C) rational-emotive therapy
D) reality therapy

Question 10

Which one of the following statements is False?

A) Posture, facial expressions, and tone of voice are sometimes more reliable indicators of a person's feelings than are his or her words.
B) Nonverbal communication is not as easily controlled by conscious thought as is verbal communication.
C) There are no cultural differences in what is considered to be a comfortable distance between two communicating persons.
D) Lack of congruence, or agreement, between verbal and nonverbal communication can be an important indicator that a client is consciously or unconsciously omitting something.

Question 11

A guided communication process between two persons or parties with the predetermined purpose of obtaining or exchanging specific information through the asking and answering of questions is known as

A) counseling
B) educating
C) interviewing
D) training

Question 12

A hearing or vision deficit can be a source of interference to communication.

Question 13

No counselor can motivate a client but a counselor can create a climate that helps clients motivate themselves.

Question 14

Beginning an interview with general, open questions and then gradually narrowing the interview to more specific inquiries using closed questions is referred to as

A) the funnel sequence
B) the open to closed approach
C) the person-centered approach
D) probing

Question 15

When several people hear the same person talking, they all receive the same message.

Question 16

When educating or counseling a client, restating the affective or emotional part of the client's words is known as

A) clarification
B) paraphrasing
C) probing
D) reflection

Question 17

Communication occurs simultaneously on two levels, verbal and nonverbal.

Question 18

Counselor characteristics that include genuineness, unconditional positive regard and acceptance of the client, and an understanding of the client's feelings are best associated with which one of the following counseling theories?

A) behavior modification
B) person-centered approach
C) rational-emotive therapy
D) reality therapy

Question 19

Shopping for food after eating and shopping from a list are examples of techniques used in

A) behavior modification
B) person-centered approach
C) rational-emotive therapy
D) reality therapy

Question 20

Questions that allow the counselor to control answers and to ask for specific information are known as __________ questions.

A) closed
B) leading
C) neutral
D) open

Question 21

__________ involves a willingness to investigate new ideas and to interact with others with minimal internal distortion from personal prejudices.

Question 22

The process of sending and receiving messages is known as __________.

Question 23

The resumption of an unwanted habit or behavior that one has, for a period of time, overcome or turned from is known as a __________.

Question 24

Body language is a form of __________ communication.

Question 25

When counseling or educating a client, asking the client to provide greater detail on some specific point is known as __________.

Question 26

Anything adversely affecting transmission or interpretation of the message is known as __________.