Question 1

Business Process Analysis use models and techniques to describe both ____________ business processes and recommended ______________ processes.&#10;A)open; closed&#10;B)current; future&#10;C)system; infrastructure&#10;D)structured; unstructured

Accepted Answer

Business Process Analysis use models and techniques to describe both current business processes and recommended future processes.
Key Takeaway: Business Process Analysis is part of a widely used methodology of analyzing processes that are at the disposal of a Business Analyst. This type of analysis allows for the description of both current processes and recommended future processes. In business, this methodology is also known as Business Process Reengineering and Business Process Modeling.

Question 2

Joe's Recovery Point Objective (RPO) is set to 24 hours. What does this mean?&#10;A)Joe's people must be in the office performing the process 24 hours after a disaster or disruption.&#10;B)Joe has 24 hour to decide what to do in event of an emergency.&#10;C)No more than 24 hours of data can be lost.&#10;D)All data related to the process must be recovered within 24 hours.&#10;E)Joe's process must be restored after 24 hours.

Accepted Answer

Recovery Point Objective (RPO) describes the acceptable amount of data loss measured in time.
Key Takeaway: Typically, the smaller the RPO, the greater the cost to implement the backup system. For instance, a RPO of zero means that you must mirror system. A RPO of 24 hours means you might do nightly backup. A manager must carefully assess what is an appropriate RPO for a specific system.

Question 3

Management has set the recovery time objective (RTO) to 24 hours for Joe's process. What does this mean?&#10;A)Joe's people must be in the office performing the process 24 hours after a disaster or disruption.&#10;B)Joe has 24 hour to decide what to do in event of an emergency.&#10;C)No more than 24 hours of data can be lost.&#10;D)All data related to the process must be recovered within 24 hours.&#10;E)Joe's process must be restored after 24 hours.

Accepted Answer

Recovery Time Objective (RTO) is the period of time within which a business process must be restored following a disaster. A is a bit of a curveball as it is not required that Joe's people be performing the process. It could be that in event of an emergency, the process would be outsourced to another vendor or partner company.
Key takeaways: With RTO, it doesn't matter how you do it. What matters is that it gets done. Especially in planning for activities where an entire site is unavailable, outsourcing or using another team to assume an activity can be significantly more effective.

Question 4

Object-Oriented Analysis views an information management system as a collection of ________ that pass ___________ to one another.&#10;A)surveys; questions&#10;B)questionnaires; answers&#10;C)classes; messages&#10;D)classes; questions

Accepted Answer

Object-Oriented Analysis views an information management system as a collection of classes that pass messages to one another.
Key Takeaway: Object-Oriented Analysis in business borrows heavily from the software industry in that it views an information management system as a group of interacting class or objects.
For example, if an assembly line relies on one product to be released every 20 seconds for the next product to be released as well, there is a messaging or feedback system between the two that must run smoothly. For the system to work efficiently overall, the objects within it must communicate properly.

Question 5

A risk trigger is what triggers a contingency response.

Accepted Answer

A risk trigger is an event that requires a response according to the risk register.
Key Takeaway: A trigger may not actually the damaging event itself, but a warning signal. For instance, if a tropical storm forms in the Gulf of Mexico, but its direction is unclear, you may want to set into motion preparations in case it does head in your direction.

Question 6

What is a secondary risk?&#10;A)A risk that is not that important&#10;B)Residual risk&#10;C)Force majeure&#10;D)Risk that is highly unlikely to occur&#10;E)Risk caused by another risk response strategy

Accepted Answer

Secondary risk is a new risk caused by the response to another risk. For instance, ejecting your warp core to avoid a breach may leave you immobile and unable to escape attack. Or for a more realistic example, shifting employees to cover for sick ones may leave you stretched thin in other divisions.
Key Takeaway: Many firms try to avoid paying for protection against risks by believing they can shift resources in the short term. A thorough analysis of the impact of those actions must be conducted.

Question 7

GE's production managers hire a team of Business Analysts to examine production line processes. The Business Analyst uses _________ to analyze processes.&#10;A)structured analysis&#10;B)unstructured analysis&#10;C)object analysis&#10;D)document analysis

Accepted Answer

GE's production managers hire a team of Business Analysts to examine production line processes. The Business Analyst uses Structured Analysis to analyze processes.
Key Takeaway: Structured Analysis is a type of analysis that examines the inputs and outputs of a process. For example, if a production line makes refrigerator parts, input materials and output products would be the objects of examination under Structured Analysis. This type of analysis is used heavily in process-centric industries such as manufacturing. In many cases, the process is represented through graphs that show the system with its inputs and outputs and the process in the middle.

Question 8

Functional requirements of a management system have to have the following written qualities EXCEPT ___________.&#10;A)describe the capabilities of the solution&#10;B)describe conditions that must exist for the requirement to operate&#10;C)describe constraints that prevent solutions from fulfilling the requirement&#10;D)describe stakeholder roles at the initial steps of requirements gathering

Accepted Answer

Functional requirements of a management system have to have the following written qualities: describe the capabilities of the solution, the conditions that must exist for the requirement to operate and constraints that prevent the solutions from fulfilling the requirement.
Key Takeaway: Written qualities of good functional requirements ensure that they are clear in the definition of the solution and those conditions and constraints that oppose the solution. For example, if a company's requirements for a new IT system are so poorly written that stakeholders don't understand them, the solution may not be implemented. Also, any constraints such as hard drive capabilities or financial limitations can get in the way of implementing business solutions.

Question 9

___________ are used in presenting functional requirements by mapping them against project goals.&#10;A)matrices&#10;B)bar graphs&#10;C)documents&#10;D)user manuals

Accepted Answer

Matrices are used in presenting functional requirements by mapping them against project goals.
Key Takeaway: Matrices are visual aids in presenting functional requirements. Tables are considered the simplest forms of matrices whereby a functional requirement can be placed in rows in the table.
The goal of using matrices is to make it simple and easy for stakeholders to examine information about functional requirements and to be able to readily match them against project goals.

Question 10

When presenting functional requirements in a diagram, it is important NOT to _________.&#10;A)make diagrams as simple as possible&#10;B)make graphical elements of consistent size and appearance&#10;C)show events in a random order&#10;D)show the user interface of the solution as a physical location in the diagram

Accepted Answer

When presenting functional requirements in a diagram, it is important NOT to show events in a random order.
Key Takeaway: When using a diagram to illustrate functional requirements graphically, it is important to show events in a certain order. For example, if there is hierarchical relationship between elements of the diagram, you should place the most important elements at the top of the page.
Similarly, if there is a sequence of events, you should place the first step at the top of the page. In general, you have limited space to put all functional requirements information in a diagram which makes it doubly important simplify and order them as much as possible.

Question 11

US Airways engages a team of Business Analysts to prepare a model as a template for expressing requirements of their expansion project. The model will most likely include all of the following EXCEPT ____________.

A)deliverables
B)elements
C)matrices
D)diagrams

Accepted Answer

The answer of US Airways engages a team of Business...

Question 12

The benefits of using modeling techniques in business requirements include the following EXCEPT _________.&#10;A)a way to focus on important elements&#10;B)understand simple, uncomplicated systems&#10;C)include all aspects of business problem for evaluation&#10;D)a preparation for solution design

Accepted Answer

The answer of The benefits of using modeling techniques in...

Question 13

Whether a model chosen for a project is formal or informal depends on the following EXCEPT ________.&#10;A)nature of the project&#10;B)time and cost allotted to project&#10;C)business analysts' years of experience&#10;D)system lifecycle methodology of company

Accepted Answer

The answer of Whether a model chosen for a project...

Question 14

A Business Analyst must be aware of environmental requirements that are posed by projects including the following EXCEPT _________.&#10;A)audit requirements&#10;B)globalization and localization&#10;C)legal or regulatory&#10;D)social or cultural

Accepted Answer

The answer of A Business Analyst must be aware of...

Question 15

David is a Business Analyst working with an international manufacturing company. During a requirements definition portion of an IT system, he defines ________________ or how well the system will run and interact with operators.

A)operational requirements
B)financial requirements
C)legal requirements
D)system requirements

Accepted Answer

The answer of David is a Business Analyst working with...

Question 16

____________ requirements restrict the access and dissemination of personal information without the expressed permission of the owners of the information.&#10;A)legality&#10;B)privacy&#10;C)decency&#10;D)efficiency

Accepted Answer

The answer of ____________ requirements restrict the access and dissemination...

Question 17

________________ requirements describe the reliability, usability, maintainability, and efficiency of the system during requirements analysis.&#10;A)legality&#10;B)financial&#10;C)quality&#10;D)operational

Accepted Answer

The answer of ________________ requirements describe the reliability, usability, maintainability,...

Question 18

Melinda is hired by a local school system to analyze how the system can be secured against catastrophic failure and data loss. This is referred to as ________ requirements.&#10;A)financial and data recovery&#10;B)financial and disaster recovery&#10;C)failure and financial recovery&#10;D)failure and disaster recovery

Accepted Answer

The answer of Melinda is hired by a local school...

Question 19

The Ramada hotel commissions a Business Analyst to define its ability to extend or grow its business solutions over time. This is referred to as the _______ requirement.&#10;A)scalability&#10;B)maintainability&#10;C)efficiency&#10;D)reliability

Accepted Answer

The answer of The Ramada hotel commissions a Business Analyst...

Question 20

The purpose of goal ____________ is to focus a business solution on satisfying high-priority stakeholder needs such as restructuring a company's Information Technology (IT) infrastructure.&#10;A)definition&#10;B)development&#10;C)decomposition&#10;D)recommendation

Accepted Answer

The answer of The purpose of goal ____________ is to...

Question 21

American Express hires a Business Analyst to analyze the company's ______________ requirements to safeguard sensitive financial and personal data of their clients.&#10;A)maintenance&#10;B)reliability&#10;C)security&#10;D)validity

Accepted Answer

The answer of American Express hires a Business Analyst to...

Question 22

Training requirements describe the _____________ needs of stakeholders who will use the implemented business solution.&#10;A)marketing&#10;B)technological&#10;C)legal&#10;D)educational

Accepted Answer

The answer of Training requirements describe the _____________ needs of...

Question 23

Business ___________ define limitations on a project's flexibility to adopt a needed solution.&#10;A)constraints&#10;B)loans&#10;C)potentials&#10;D)critics

Accepted Answer

The answer of Business ___________ define limitations on a project's...

Question 24

When developing a business solution, a Business Analyst should keep an eye on ___________ or factors that are known to be true such as the effect of training on employee confidence.&#10;A)constraints&#10;B)criticisms&#10;C)assumptions&#10;D)segmentation

Accepted Answer

The answer of When developing a business solution, a Business...

Question 25

The main consumers of project assumptions and constraints are ___________.&#10;A)all stakeholders&#10;B)external vendors&#10;C)auditors&#10;D)project teams

Accepted Answer

The answer of The main consumers of project assumptions and...

Question 26

Requirements documents are called by different terms that include the following EXCEPT ________.&#10;A)RFP/RFQ&#10;B)business plans&#10;C)vision documents&#10;D)business process description

Accepted Answer

The answer of Requirements documents are called by different terms...

Question 27

Requirements verification occurs when __________________.&#10;A)enterprise documentation is about to begin&#10;B)enterprise analysis is about to begin&#10;C)solution design and implementation are to begin&#10;D)requirements analysis is about to begin

Accepted Answer

The answer of Requirements verification occurs when __________________.&#10;A)enterprise documentation is...

Question 28

The _________ matrix is designed to define different levels of access rights to data stored within a software solution.&#10;A)create, read, update, delete (CRUD)&#10;B)work breakdown structure (WBS)&#10;C)system development life cycle (SDLC)&#10;D)strategic business unit (SBU)

Accepted Answer

The answer of The _________ matrix is designed to define...

Question 29

Boris hires an outside vendor to maintain their servers. However, he is extremely concerned about uptime. In order to remain profitable, Boris' company needs to have 99% uptime. Which of the following would be a clause Boris would want to include in the contract to directly address this requirement?

A)Privity
B)VC
C)SLA
D)CPPF
E)Retainage

Accepted Answer

The answer of Boris hires an outside vendor to maintain...

Question 30

A company's Data Dictionary, or data that relates to a business solution, is typically aimed at _____________ stakeholders.&#10;A)analyst&#10;B)technical&#10;C)non-technical&#10;D)managing

Accepted Answer

The answer of A company's Data Dictionary, or data that...

Question 31

An example of data transformation technique is Extraction, Transformation, and ____________.&#10;A)lifting&#10;B)mapping&#10;C)moving&#10;D)loading

Accepted Answer

The answer of An example of data transformation technique is...

Question 32

A local software production company receives new management. The managers ask Business Analysts to develop a visual representation of the company's structure or a(an) _________.&#10;A)request for proposal (RFP)&#10;B)entity relationship diagram (ERD)&#10;C)system development life cycle (SDLC)&#10;D)strategic business unit (SBU)

Accepted Answer

The answer of A local software production company receives new...

Question 33

When a process requires a number of steps, a Data Flow Diagram (DFD) can be used to show the flow of data through the process.

Accepted Answer

The answer of When a process requires a number of...

Question 34

Metadata is a record of information that the company documents describing the context, use, and validity of business information. It is also known as _____________.&#10;A)&#34;data about data&#34;&#10;B)&#34;data about system&#34;&#10;C)&#34;data about solution&#34;&#10;D)&#34;data about requirement&#34;

Accepted Answer

The answer of Metadata is a record of information that...

Question 35

Wells Fargo's customer services engagement department hires a Business Analyst to update the previous project's Activity Diagram. Activity diagrams are designed to ____________.&#10;A)enhance the image of the department's to external stakeholders&#10;B)present a snapshot of the department's financial performance&#10;C)represent a sequential flow of a set of related activities&#10;D)simplify the department's requirements analysis

Accepted Answer

The answer of Wells Fargo's customer services engagement department hires...

Question 36

The following are components of an Activity Diagram EXCEPT _____________.&#10;A)activities&#10;B)branches&#10;C)forks&#10;D)spoons

Accepted Answer

The answer of The following are components of an Activity...

Deck 2: Requirements Analysis