Question 1

Business Process Analysis use models and techniques to describe both ____________ business processes and recommended ______________ processes.
A)open; closed
B)current; future
C)system; infrastructure
D)structured; unstructured

Accepted Answer

Business Process Analysis use models and techniques to describe both current business processes and recommended future processes.
Key Takeaway: Business Process Analysis is part of a widely used methodology of analyzing processes that are at the disposal of a Business Analyst. This type of analysis allows for the description of both current processes and recommended future processes. In business, this methodology is also known as Business Process Reengineering and Business Process Modeling.

Question 2

Joe's Recovery Point Objective (RPO) is set to 24 hours. What does this mean?
A)Joe's people must be in the office performing the process 24 hours after a disaster or disruption.
B)Joe has 24 hour to decide what to do in event of an emergency.
C)No more than 24 hours of data can be lost.
D)All data related to the process must be recovered within 24 hours.
E)Joe's process must be restored after 24 hours.

Accepted Answer

Recovery Point Objective (RPO) describes the acceptable amount of data loss measured in time.
Key Takeaway: Typically, the smaller the RPO, the greater the cost to implement the backup system. For instance, a RPO of zero means that you must mirror system. A RPO of 24 hours means you might do nightly backup. A manager must carefully assess what is an appropriate RPO for a specific system.

Question 3

Management has set the recovery time objective (RTO) to 24 hours for Joe's process. What does this mean?
A)Joe's people must be in the office performing the process 24 hours after a disaster or disruption.
B)Joe has 24 hour to decide what to do in event of an emergency.
C)No more than 24 hours of data can be lost.
D)All data related to the process must be recovered within 24 hours.
E)Joe's process must be restored after 24 hours.

Accepted Answer

Recovery Time Objective (RTO) is the period of time within which a business process must be restored following a disaster. A is a bit of a curveball as it is not required that Joe's people be performing the process. It could be that in event of an emergency, the process would be outsourced to another vendor or partner company.
Key takeaways: With RTO, it doesn't matter how you do it. What matters is that it gets done. Especially in planning for activities where an entire site is unavailable, outsourcing or using another team to assume an activity can be significantly more effective.

Question 4

Object-Oriented Analysis views an information management system as a collection of ________ that pass ___________ to one another.
A)surveys; questions
B)questionnaires; answers
C)classes; messages
D)classes; questions

Accepted Answer

Object-Oriented Analysis views an information management system as a collection of classes that pass messages to one another.
Key Takeaway: Object-Oriented Analysis in business borrows heavily from the software industry in that it views an information management system as a group of interacting class or objects.
For example, if an assembly line relies on one product to be released every 20 seconds for the next product to be released as well, there is a messaging or feedback system between the two that must run smoothly. For the system to work efficiently overall, the objects within it must communicate properly.

Question 5

A risk trigger is what triggers a contingency response.

Accepted Answer

A risk trigger is an event that requires a response according to the risk register.
Key Takeaway: A trigger may not actually the damaging event itself, but a warning signal. For instance, if a tropical storm forms in the Gulf of Mexico, but its direction is unclear, you may want to set into motion preparations in case it does head in your direction.

Question 6

What is a secondary risk?
A)A risk that is not that important
B)Residual risk
C)Force majeure
D)Risk that is highly unlikely to occur
E)Risk caused by another risk response strategy

Accepted Answer

Secondary risk is a new risk caused by the response to another risk. For instance, ejecting your warp core to avoid a breach may leave you immobile and unable to escape attack. Or for a more realistic example, shifting employees to cover for sick ones may leave you stretched thin in other divisions.
Key Takeaway: Many firms try to avoid paying for protection against risks by believing they can shift resources in the short term. A thorough analysis of the impact of those actions must be conducted.

Question 7

GE's production managers hire a team of Business Analysts to examine production line processes. The Business Analyst uses _________ to analyze processes.
A)structured analysis
B)unstructured analysis
C)object analysis
D)document analysis

Accepted Answer

GE's production managers hire a team of Business Analysts to examine production line processes. The Business Analyst uses Structured Analysis to analyze processes.
Key Takeaway: Structured Analysis is a type of analysis that examines the inputs and outputs of a process. For example, if a production line makes refrigerator parts, input materials and output products would be the objects of examination under Structured Analysis. This type of analysis is used heavily in process-centric industries such as manufacturing. In many cases, the process is represented through graphs that show the system with its inputs and outputs and the process in the middle.

Question 8

Functional requirements of a management system have to have the following written qualities EXCEPT ___________.
A)describe the capabilities of the solution
B)describe conditions that must exist for the requirement to operate
C)describe constraints that prevent solutions from fulfilling the requirement
D)describe stakeholder roles at the initial steps of requirements gathering

Accepted Answer

Functional requirements of a management system have to have the following written qualities: describe the capabilities of the solution, the conditions that must exist for the requirement to operate and constraints that prevent the solutions from fulfilling the requirement.
Key Takeaway: Written qualities of good functional requirements ensure that they are clear in the definition of the solution and those conditions and constraints that oppose the solution. For example, if a company's requirements for a new IT system are so poorly written that stakeholders don't understand them, the solution may not be implemented. Also, any constraints such as hard drive capabilities or financial limitations can get in the way of implementing business solutions.

Question 9

___________ are used in presenting functional requirements by mapping them against project goals.
A)matrices
B)bar graphs
C)documents
D)user manuals

Accepted Answer

Matrices are used in presenting functional requirements by mapping them against project goals.
Key Takeaway: Matrices are visual aids in presenting functional requirements. Tables are considered the simplest forms of matrices whereby a functional requirement can be placed in rows in the table.
The goal of using matrices is to make it simple and easy for stakeholders to examine information about functional requirements and to be able to readily match them against project goals.

Question 10

When presenting functional requirements in a diagram, it is important NOT to _________.
A)make diagrams as simple as possible
B)make graphical elements of consistent size and appearance
C)show events in a random order
D)show the user interface of the solution as a physical location in the diagram

Accepted Answer

When presenting functional requirements in a diagram, it is important NOT to show events in a random order.
Key Takeaway: When using a diagram to illustrate functional requirements graphically, it is important to show events in a certain order. For example, if there is hierarchical relationship between elements of the diagram, you should place the most important elements at the top of the page.
Similarly, if there is a sequence of events, you should place the first step at the top of the page. In general, you have limited space to put all functional requirements information in a diagram which makes it doubly important simplify and order them as much as possible.

Question 11

US Airways engages a team of Business Analysts to prepare a model as a template for expressing requirements of their expansion project. The model will most likely include all of the following EXCEPT ____________.
A)deliverables
B)elements
C)matrices
D)diagrams

Accepted Answer

US Airways engages a team of Business Analysts to prepare a model as a template for expressing requirements of their expansion project. The model will most likely include elements, matrices, and diagrams.
Key Takeaway: Models can be effective ways to express requirements in a project. They are likely to contain elements that represent individual requirements. They will also contain matrices that match requirements to project objectives. Finally, models contain diagrams that show visually the relationships between elements and requirements.

Question 12

The benefits of using modeling techniques in business requirements include the following EXCEPT _________.
A)a way to focus on important elements
B)understand simple, uncomplicated systems
C)include all aspects of business problem for evaluation
D)a preparation for solution design

Accepted Answer

The benefits of using modeling techniques in business requirements are that they offer a way to focus on important elements, include all aspects of a business problem for evaluation and offer a preparation for solution design.
Key Takeaway: Modeling techniques are useful when tackling difficult to comprehend, complex systems. These techniques offer a way to simplify the system under examination while focus on its important elements. Given their mix of written and graphical representations, modeling techniques are also useful in preparing solution designs.

Question 13

Whether a model chosen for a project is formal or informal depends on the following EXCEPT ________.
A)nature of the project
B)time and cost allotted to project
C)business analysts' years of experience
D)system lifecycle methodology of company

Accepted Answer

Whether a model chosen for a project is formal or informal depends on the nature of the project, time and cost allotted, and the system lifecycle methodology of company.
Key Takeaway: The choice of using a formal or informal model does not depend on a Business Analyst's years of experience. However, it does depend on the nature of the actual project and how money and time management has set aside for its completion. The lifecycle methodology of a company also determines the type of model chosen.

Question 14

A Business Analyst must be aware of environmental requirements that are posed by projects including the following EXCEPT _________.
A)audit requirements
B)globalization and localization
C)legal or regulatory
D)social or cultural

Accepted Answer

A Business Analyst must be aware of environmental requirements that are posed by projects including audit, globalization and localization, and legal and regulatory requirements.
Key Takeaway: A Business Analyst who is examining the parameters of a new project must be aware of environmental requirements or constraints imposed by elements OUTSIDE the system such as the IRS. For example, there are audit requirements that may be requested by an outside agency. Globalization and localization requirements such as multiple languages, and data and currency formats must also be considered. Finally, legal and regulatory requirements such as those from environmental agencies must be considered.

Question 15

David is a Business Analyst working with an international manufacturing company. During a requirements definition portion of an IT system, he defines ________________ or how well the system will run and interact with operators.
A)operational requirements
B)financial requirements
C)legal requirements
D)system requirements

Accepted Answer

David is a Business Analyst working with an international manufacturing company. During a requirements definition portion of an IT system, he defines operational requirements or how well the system will run and interact with operators.
Key Takeaway: Operational requirements define how well the system and its operators will interact. For example, if a new IT system is implemented, a Business Analyst must outline and define how well all users will be able to access and benefit from it.

Question 16

____________ requirements restrict the access and dissemination of personal information without the expressed permission of the owners of the information.
A)legality
B)privacy
C)decency
D)efficiency

Accepted Answer

Privacy requirements restrict the access and dissemination of personal information without the expressed permission of the owners of the information.
Key Takeaway: Privacy requirements must be clearly defined during business analysis. Businesses that rely on collecting personal information such as home address, social security numbers, and financial information of their clients are responsible to make sure that information is protected. A Business Analyst will make sure during requirements analysis and documentation to define the company's privacy requirements at every level of operation.

Question 17

________________ requirements describe the reliability, usability, maintainability, and efficiency of the system during requirements analysis.
A)legality
B)financial
C)quality
D)operational

Accepted Answer

Quality requirements describe the reliability, usability, maintainability, and efficiency of the system during requirements analysis.
Key Takeaway: During requirements analysis and documentation, system quality must be defined clearly. For example, the reliability of a new server or a new set of manufacturing processes must be tested for reliability and maintainability. Documenting quality requirements requires that they are updated regularly as quality issues arise.

Question 18

Melinda is hired by a local school system to analyze how the system can be secured against catastrophic failure and data loss. This is referred to as ________ requirements.
A)financial and data recovery
B)financial and disaster recovery
C)failure and financial recovery
D)failure and disaster recovery

Accepted Answer

Melinda is hired by a local school system to analyze how the system can be secured against catastrophic failure and data loss. This is referred to as failure and disaster recovery requirements.
Key Takeaway: A Business Analyst is often tasked with defining how a company will deal with catastrophic failure and data loss. In the event that the system crashes or other physical damage occurs, there must be a way to recover data. A failure and disaster recovery requirement must be documented clearly by a Business Analyst.

Question 19

The Ramada hotel commissions a Business Analyst to define its ability to extend or grow its business solutions over time. This is referred to as the _______ requirement.
A)scalability
B)maintainability
C)efficiency
D)reliability

Accepted Answer

The Ramada hotel commissions a Business Analyst to define its ability to extend or grow its business solutions over time. This is referred to as the scalability requirement.
Key Takeaway: The scalability requirement refers to the ability of a company to grow its business solution over time. For example, if a company implements a new Radio Frequency Identification system for its inventory, it must be able to extend this business solution into new stores over time. Scalability refers to this ability to offer the same business solution to new developments in the business.

Question 20

The purpose of goal ____________ is to focus a business solution on satisfying high-priority stakeholder needs such as restructuring a company's Information Technology (IT) infrastructure.
A)definition
B)development
C)decomposition
D)recommendation

Accepted Answer

The purpose of goal decomposition is to focus a business solution on satisfying high-priority stakeholder needs such as restructuring a company's Information Technology (IT) infrastructure.
Key Takeaway: Goal decomposition is designed to focus a business solution on satisfying high-priority stakeholder needs and dividing their goals into requirements. For example, if a company wishes to restructure its IT infrastructure, goal decomposition will divide the solution into individual requirements. A requirement can be the update of accounting software or the automation of employee attendance. Each requirement can be graphically represented in a figure under the overall goal of IT infrastructure.

Quiz 2: Requirements Analysis

Business Process Analysis use models and techniques to describe both business processes and recommended __ processes.

Joe's Recovery Point Objective (RPO) is set to 24 hours. What does this mean?

Management has set the recovery time objective (RTO) to 24 hours for Joe's process. What does this mean?

Object-Oriented Analysis views an information management system as a collection of that pass ___ to one another.

A risk trigger is what triggers a contingency response.

What is a secondary risk?

GE's production managers hire a team of Business Analysts to examine production line processes. The Business Analyst uses _________ to analyze processes.

Functional requirements of a management system have to have the following written qualities EXCEPT ___________.

___________ are used in presenting functional requirements by mapping them against project goals.

When presenting functional requirements in a diagram, it is important NOT to _________.

US Airways engages a team of Business Analysts to prepare a model as a template for expressing requirements of their expansion project. The model will most likely include all of the following EXCEPT ____________.

The benefits of using modeling techniques in business requirements include the following EXCEPT _________.

Whether a model chosen for a project is formal or informal depends on the following EXCEPT ________.

A Business Analyst must be aware of environmental requirements that are posed by projects including the following EXCEPT _________.

David is a Business Analyst working with an international manufacturing company. During a requirements definition portion of an IT system, he defines ________________ or how well the system will run and interact with operators.

____________ requirements restrict the access and dissemination of personal information without the expressed permission of the owners of the information.

________________ requirements describe the reliability, usability, maintainability, and efficiency of the system during requirements analysis.

Melinda is hired by a local school system to analyze how the system can be secured against catastrophic failure and data loss. This is referred to as ________ requirements.

The Ramada hotel commissions a Business Analyst to define its ability to extend or grow its business solutions over time. This is referred to as the _______ requirement.

The purpose of goal ____________ is to focus a business solution on satisfying high-priority stakeholder needs such as restructuring a company's Information Technology (IT) infrastructure.