The company that faced the problem of employee cynicism which included comments, such as, "We have a zero-defect program: don't test the product and you'll find zero defects."
A) U.S. Postal Service
B) Proctor and Gamble
C) Falcon Computers
D) McDonald's

Question

Quizplus · Accepted Answer

Falcon Computers faced the problem of employee cynicism, as indicated by the sarcastic comment about their zero-defect program. This reflects a lack of faith in the company's quality assurance processes and a broader issue of workplace culture.

The Company That Faced the Problem of Employee Cynicism Which