____ measures are those such as financial performance and company image that take some time to become apparent.
A) Leading
B) Lagging
C) Internal
D) External

Question

Quizplus · Accepted Answer

Lagging measures are indicators of past performance and take some time to become apparent. For example, financial performance for a previous quarter or company reputation based on past actions. Leading measures, on the other hand, are indicators of future performance and are used for prediction and planning. Internal measures are related to processes and operations within the company, while external measures are related to the external environment such as customer satisfaction or market trends.

____ Measures Are Those Such as Financial Performance and Company