Which of the following was NOT one of the metrics introduced by Sears to assess the organizations "3Cs" strategic intent?
A) Customer satisfaction and retention
B) Trends in government regulation
C) Attitudes about the job and the company
D) Revenue growth and operating margins

Question

Quizplus · Accepted Answer

The metrics introduced by Sears to assess the organization's "3Cs" strategic intent were customer satisfaction and retention, attitudes about the job and the company, and revenue growth and operating margins. Trends in government regulation were not one of the metrics introduced by Sears.

Which of the Following Was NOT One of the Metrics