Question 1

Both intended and unintended consequences may emerge from the actions of change managers.

Accepted Answer

Both intended and unintended consequences can arise from change management actions. It is important for change managers to anticipate and mitigate unintended consequences while pursuing the intended outcomes of their actions.

Question 2

When organizations imitate the structures and practices of other organizations in their field, usually ones considered legitimate or successful, they are engaged in ____ change.
A) Coercive
B) Mimetic
C) Normative
D) Replicated

Accepted Answer

Mimetic change involves organizations copying successful practices and structures used by other organizations in the same field. This is done in order to achieve legitimacy and improve performance. Coercive change involves organizations being forced to make changes by external actors such as regulatory bodies. Normative change involves organizations changing their practices to conform to social norms or ethical expectations. Replicated change is not a recognized term in organizational change theory.

Question 3

Which of the following theories does NOT reinforce the Caretaker image of managers of change?
A) Life-Cycle Theory
B) Population Ecology Theory
C) Chaos Theory
D) Institutional Theory

Accepted Answer

Chaos theory does not reinforce the Caretaker image of managers of change. Chaos theory emphasizes the importance of adaptability and flexible decision-making in response to complex and unpredictable environments, which suggests a more proactive and innovative role for managers of change rather than simply maintaining the status quo as Caretakers would do. On the other hand, the Life-Cycle Theory, Population Ecology Theory, and Institutional Theory all emphasize stability and continuity as key goals for managers of change, which is consistent with the Caretaker image.

Question 4

In general, the implication of population ecology theory is that managers have little sway over change where whole populations of organizations are impacted upon by outside forces.

Accepted Answer

Population ecology theory recognizes that the environment has a significant influence on the survival and evolution of organizations, and that managers have limited control over external environmental forces. Therefore, the implication is that managers may not have much influence on the entire population of organizations, but can focus on adapting their own organization to cope with external pressures.

Question 5

The traditional organization development change consultant acts as a ____ by helping to structure activities to help the organization members solve their own problems.
A) Coach
B) Manager
C) Nurturer
D) Caretaker

Accepted Answer

The traditional organization development change consultant acts as a coach who helps to guide and support the organization members in solving their own problems. This involves providing expertise, resources, and guidance as needed, but ultimately empowering the members to take ownership of the change process and find solutions that work for them. The consultant does not act as a manager, nurturer, or caretaker, but rather as a facilitator of change.

Question 6

____ theory views organizations as passing through well-defined stages from birth to death.
A) Life-Cycle Theory
B) Population Ecology Theory
C) Chaos Theory
D) Institutional Theory

Accepted Answer

Life-Cycle Theory views organizations as passing through predictable stages of birth, growth, maturity, decline, and death. This theory is based on the analogy of an organism's life cycle, where the organization is seen as a living entity that goes through different stages over time. This theory suggests that organizations can anticipate and prepare for the challenges they will face during each stage by developing appropriate strategies and structures.

Question 7

There has been less attention paid to the images of intended change outcomes literature than unintended change outcomes.

Accepted Answer

The answer of There has been less attention paid to...

Question 8

____ theory argues that change managers take similar actions across whole populations of organizations.
A) Life-cycle Theory
B) Population Ecology Theory
C) Chaos Theory
D) Institutional Theory

Accepted Answer

Institutional Theory argues that organizations within the same population adopt similar practices and behaviors due to the pressure to conform to institutional norms and expectations. Change managers must therefore take similar actions across the population of organizations in order to effectively bring about change. Life-cycle Theory focuses on the stages of growth and decline that individual organizations go through, while Population Ecology Theory emphasizes the importance of environmental factors in shaping organizational survival. Chaos Theory deals with complex and unpredictable systems.

Question 9

Power coercive strategies of change rely upon achieving intentional change by those with greater power gaining compliance in behavior from those with lesser power.

Accepted Answer

Power coercive strategies of change use the threat or use of authority, punishment, or force to achieve compliance from those with less power. This approach relies on the use of power and authority to change behavior rather than voluntary acceptance or participation.

Question 10

According to DiMaggio and Powell, which of the following is NOT one of the pressures associated with the interconnectedness of organizations within an industry or environment due to similarity in the actions of organizations?
A) Coercive
B) Mimetic
C) Normative
D) Ethical

Accepted Answer

According to DiMaggio and Powell, the three pressures associated with the interconnectedness of organizations within an industry or environment due to similarity in the actions of organizations are coercive, mimetic, and normative. Ethical pressure is not included in their framework.

Question 11

The second stage of the Life-Cycle Theory is:
A) Birth
B) Growth
C) Maturity
D) Death

Accepted Answer

The second stage of the Life-Cycle Theory is growth. This is the stage where individuals experience physical, psychological, and emotional growth and development. It is typically marked by an increase in independence, exploration and experimentation in various aspects of life, and the acquisition of new skills, abilities, and knowledge. It is also characterized by an increase in socialization and interaction with peers, family members, and other individuals.

Question 12

____ is where changes occur through the professionalizing of work such that managers in different organizations utilize similar values and modes of operating in their actions and decisions.
A) Coercive change
B) Mimetic change
C) Normative change
D) Replicated change

Accepted Answer

Normative change occurs as a result of the professionalization process, where professionals adopt similar standards, values, and modes of operation across different organizations. This leads to changes in how organizations are managed and operated, as managers and professionals conform to these shared norms and practices.

Question 13

Maturity is the final stage of Life-cycle theory.

Accepted Answer

Life-cycle theory suggests that individuals go through various stages such as introduction, growth, maturity, and decline in their lifecycle, but maturity is not the final stage; decline or post-maturity follows it.

Question 14

____ theory is based upon the notion that the environment selects organizations for survival or extinction, with whole populations of organizations changing as a result of ongoing cycles of variation.
A) Life-cycle theory
B) Population Ecology theory
C) Chaos theory
D) Institutional theory

Accepted Answer

Population Ecology theory is based upon the notion that the environment selects organizations for survival or extinction, with whole populations of organizations changing as a result of ongoing cycles of variation. Life-cycle theory focuses on the stages that individual organizations go through over time, while chaos theory and institutional theory have different underlying principles.

Question 15

Government mandated change would be an example of _____ change.
A) Coercive
B) Mimetic
C) Normative
D) Initiated

Accepted Answer

Coercive change refers to change that is forced upon an organization by external circumstances, such as government regulation or legal action. Therefore, government mandated change is an example of coercive change. Mimetic change refers to change that is copied from other organizations, while normative change refers to change that is based on social norms or values. Initiated change refers to change that is proactively initiated by the organization itself.

Question 16

According to Population Ecology Theory, organizational variation can occur as a result of random change.

Accepted Answer

According to Population Ecology Theory, random change can lead to organizational variation.

Question 17

Population ecology theory draws from biology and neo-Darwinian logic.

Accepted Answer

Population ecology theory is a field of study that draws from biology and incorporates neo-Darwinian logic to understand the dynamics of populations and their interactions with their environment.

Question 18

Management as a controlling force has been the dominant image historically.

Accepted Answer

Management has often been viewed as a controlling force, with a focus on regulating and monitoring employees to ensure adherence to organizational goals and objectives. This traditional view of management has been challenged in recent years, with a shift towards more collaborative and inclusive approaches.

Question 19

Management as a shaping force has been the dominant image historically.

Accepted Answer

Historically, management has often been seen as a controlling or organizing force rather than a shaping force, which implies a more dynamic and adaptive role.

Question 20

Power coercive strategies of change assume that changes occur when people dispense with old orientations and commit to new ones.

Accepted Answer

Power coercive strategies of change are based on the use of authority, force, or power to effect change, rather than on the premise that people willingly abandon old habits for new ones.

Quiz 2: Images of Managing Change

Both intended and unintended consequences may emerge from the actions of change managers.

When organizations imitate the structures and practices of other organizations in their field, usually ones considered legitimate or successful, they are engaged in ____ change.

Which of the following theories does NOT reinforce the Caretaker image of managers of change?

In general, the implication of population ecology theory is that managers have little sway over change where whole populations of organizations are impacted upon by outside forces.

The traditional organization development change consultant acts as a ____ by helping to structure activities to help the organization members solve their own problems.

____ theory views organizations as passing through well-defined stages from birth to death.

There has been less attention paid to the images of intended change outcomes literature than unintended change outcomes.

____ theory argues that change managers take similar actions across whole populations of organizations.

Power coercive strategies of change rely upon achieving intentional change by those with greater power gaining compliance in behavior from those with lesser power.

According to DiMaggio and Powell, which of the following is NOT one of the pressures associated with the interconnectedness of organizations within an industry or environment due to similarity in the actions of organizations?

The second stage of the Life-Cycle Theory is:

____ is where changes occur through the professionalizing of work such that managers in different organizations utilize similar values and modes of operating in their actions and decisions.