Customers who load up with personalized options in their BMWs

Name: Customers who load up with personalized options in their BMWs - generating more profitability for BMW and its dealers - are less loyal.
Brand: Quizplus
Rating: 4.9 (38 reviews)

Question

Customers who load up with personalized options in their BMWs - generating more profitability for BMW and its dealers - are less loyal.

Quizplus · Accepted Answer

Customers who personalize their BMWs by adding options tend to be more loyal because the customization enhances their satisfaction and emotional connection to the brand, leading to increased brand loyalty.