Question 1

Groupthink occurs when:
A)A group is working together in a cohesive,flowing manner for peak performance.
B)Group members know each other so well that they are able to anticipate each other's ideas.
C)Group members conform to the group's decision and are unwilling to express disagreement.
D)A group cannot make a decision because members are unwilling to compromise.

Accepted Answer

Groupthink occurs when group members conform to the group's decision and are unwilling to express disagreement. This can lead to poor decision-making and lack of creativity. Option A describes a healthy, productive group dynamic. Option B describes familiarity and understanding within a group, which is not necessarily negative. Option D describes a different problem of decision-making, which is indecisiveness and lack of compromise, not necessarily groupthink.

Question 2

Briefly describe four ways in which diffusion of responsibility occurs in an organization.

Accepted Answer

The answer of Briefly describe four ways in which diffusion...

Question 3

The Zimbardo experiment provides insight into ___________ just as the Milgram experiment provides insight into ____________.
A)My Lai massacre;Abu Ghraib prison scandal
B)Watergate scandal;My Lai massacre
C)Abu Ghraib prison scandal;My Lai massacre
D)My Lai massacre;Watergate scandal

Accepted Answer

The Zimbardo experiment provides insight into the Abu Ghraib prison scandal as both involve the effects of power dynamics and dehumanization in a controlled environment. The Milgram experiment provides insight into the My Lai massacre as both involve the willingness of individuals to follow orders and engage in harmful behavior towards others.

Question 4

You are a manager in an electronics department that sells TVs.Corporate headquarters has provided a new incentive to salespeople-they will receive higher commissions when they sell higher priced TV models.What should you do in order to maintain high ethical integrity in your department?

Accepted Answer

The answer of You are a manager in an electronics...

Question 5

Which of the following is false?
A)The idea that punishment should be avoided is based on research on rats and small children.
B)People are less likely to engage in unethical behavior if it is likely to be detected and punished.
C)Other employees are affected by the punishment of just one employee.
D)People do not care if violators of ethical conduct are punished.

Accepted Answer

Research suggests that punishment is necessary to deter unethical behavior, and people are less likely to engage in such behavior if they believe they will be caught and punished. Additionally, the punishment of one employee can have a ripple effect on others in the company, influencing their behavior as well. Therefore, it is false to say that people do not care about punishment for violations of ethical conduct. However, the idea that punishment should be avoided is not based solely on research with rats and small children; other factors such as fear-based decision making and negative effects on relationships also play a role in this perspective.

Question 6

Group norms can cause an "everyone is doing it" mentality.This means:
A)People are more likely to recognize issues as "ethical issues."
B)Many individuals will go along with unethical behavior because of a strong need for peer acceptance.
C)Managers cannot blame individual employees for unethical behavior.
D)Employees are actively disengaged in groups.

Accepted Answer

Group norms can create a pressure to conform and a desire for peer acceptance, which can lead individuals to engage in unethical behavior even if they recognize it as such. This is commonly known as the "everyone is doing it" mentality.

Question 7

The ___________ experiment demonstrated the power of legitimate authority.Teachers were unwilling to question the experimenter's authority for fear of personal embarrassment or upsetting the status quo.
A)Milgram
B)Manville
C)Zimbardo
D)My Lai

Accepted Answer

The Milgram experiment aimed to study the willingness of participants to obey an authority figure even when it involved inflicting harm on others. Participants were asked to administer electric shocks to another person (who was actually an actor) whenever they answered incorrectly to a question. The experimenter, who wore a lab coat, was seen as a legitimate authority figure and most participants obeyed his instructions even when the shocks were potentially lethal. This experiment highlighted the power of legitimate authority and the willingness of individuals to obey it, even if it meant going against their morals or ethics.

Question 8

The __________ experiment demonstrated how normal students accepted and acted on their randomly assigned role of prisoner or guard.
A)Milgram
B)Manville
C)Zimbardo
D)My Lai

Accepted Answer

The experiment described is commonly known as the Stanford Prison Experiment conducted by Philip Zimbardo in 1971. The Milgram Experiment involved obedience to authority and electroshock therapy, the Manville Study was a social psychology study on conformity, and the My Lai incident was a war crime in Vietnam.

Question 9

Which of the following is false?
A)People enter organizations in a state of "role readiness."
B)Roles reduce a person's sense of individuality.
C)Managers do not have roles as much as their subordinates do.
D)Conflicting role expectations can cause increased incidences of lying.

Accepted Answer

This statement is false. Managers have defined roles within an organization just like any other employee. In fact, their roles may be more complex and multi-faceted, as they are responsible for overseeing and coordinating the work of others.

Question 10

As a manager,you are faced with the particularly daunting task of disciplining an employee.You remember that punishment must be "fair." Briefly describe what is expected of you in order for the punishment is to be seen as "fair."

Accepted Answer

The answer of As a manager,you are faced with the...

Question 11

Which of the following is true?
A)Rewards set the tone for what's expected and rewarded in the long term.
B)Employees need to be rewarded for engaging in specific ethical behaviors.
C)Punishment is an inherently bad practice.
D)Rewards are better to control short-run ethical behavior.

Accepted Answer

Rewards play a crucial role in setting the tone for what is valued in an organization, and they reinforce behavior in the long term. This means that employees are more likely to prioritize behaviors that are rewarded, and rewards can create a culture of ethical practice over time. B is also partially correct, as employees do need to be incentivized to engage in ethical behavior, but it is not limited to specific behaviors. C is incorrect, as punishment can be an effective tool for deterring unethical behavior. D is incorrect, as rewards can also be effective in controlling long-term ethical behavior.

Quiz 7: Managing for Ethical Conduct

Groupthink occurs when:

Briefly describe four ways in which diffusion of responsibility occurs in an organization.

The Zimbardo experiment provides insight into _ just as the Milgram experiment provides insight into __.

You are a manager in an electronics department that sells TVs.Corporate headquarters has provided a new incentive to salespeople-they will receive higher commissions when they sell higher priced TV models.What should you do in order to maintain high ethical integrity in your department?

Which of the following is false?

Group norms can cause an "everyone is doing it" mentality.This means:

The ___________ experiment demonstrated the power of legitimate authority.Teachers were unwilling to question the experimenter's authority for fear of personal embarrassment or upsetting the status quo.

The __________ experiment demonstrated how normal students accepted and acted on their randomly assigned role of prisoner or guard.

Which of the following is false?

As a manager,you are faced with the particularly daunting task of disciplining an employee.You remember that punishment must be "fair." Briefly describe what is expected of you in order for the punishment is to be seen as "fair."

Which of the following is true?