Some Apac Cleaning customers have long-term contracts for full-service cleaning,while others call the company as and when they require a particular service.The long-term customers have their queries handled by the company's customer service representative.The rest of its customers are directed towards voice messages when they want their inquiries to be processed.What strategy is the company adopting to achieve marketing excellence?
Correct Answer:
Verified
View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Q65: There are five categories of service offerings
Q67: Give an example of a pure service
Q74: Debbie's is a specialty bakery that sees
Q127: Best Western is a mid-sized hotel chain
Q130: Clearwater Spa operates on the premise that
Q132: A cosmetics store sees to it that
Q136: The service-quality model highlights the main requirements
Q136: The last time Betty visited Zing's, the
Q150: The advertisement for a pool reads "a
Q152: Josh travels often on business trips. He
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents