Which of the following is the last step in the hierarchy of effects?
A)create demand
B)create desire
C)encourage purchase
D)build loyalty
E)establish a relationship

Question

Quizplus · Accepted Answer

Building loyalty is the last step in the hierarchy of effects model, as it involves creating a long-term relationship between the customer and the brand. Once a customer becomes loyal to a brand, they are more likely to repurchase, recommend the product to others, and become a brand advocate. This stage represents the ultimate goal of marketing efforts, as it leads to sustained profitability and growth for the brand.

Which of the Following Is the Last Step in the Hierarchy