Capacity management primarily deals with the intangibility characteristic of services.

Name: Capacity management primarily deals with the intangibility characteristic of services.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Capacity management is concerned with efficiently utilizing resources to meet demand for goods or services, regardless of whether they are tangible or intangible. It includes forecasting, planning, and monitoring the capacity of resources to ensure optimal performance and customer satisfaction.

Capacity Management Primarily Deals with the Intangibility Characteristic of Services