Some websites enable a user to talk directly with a customer representative using an "online chat" service while shopping on the site.This is an example of the __________ website design element.
A)convenience
B)connection
C)control
D)community
E)communication

Question

Quizplus · Accepted Answer

Online chat services facilitate direct interaction between users and customer representatives, exemplifying the communication element of website design.

Some Websites Enable a User to Talk Directly with a Customer