If the salesperson's objective is to "ensure that the customer is satisfied with the product or service," what is the name of this stage of the personnel selling process?

Question

Quizplus · Accepted Answer

Follow-up is the stage in the personnel selling process where the salesperson checks in with the customer after the purchase to ensure satisfaction and address any issues or concerns. Therefore, the objective of ensuring customer satisfaction aligns with the follow-up stage.

If the Salesperson's Objective Is to "Ensure That the Customer