A ________-also called an Ishikawa diagram after the creator of the technique or a fishbone diagram based on what the final diagram resembles-is used when a problem or issue has been discovered and you need to determine its root cause so that the most appropriate actions can be taken.
A) Pareto analysis
B) cause-and-effect analysis
C) control analysis
D) SWOT analysis

Question

Quizplus · Accepted Answer

The technique referred to in the question is cause-and-effect analysis, which is commonly depicted using a fishbone diagram. The other options listed in the question (Pareto analysis, control analysis, and SWOT analysis) are different kinds of analytical tools that would not be as appropriate for identifying the root cause of a problem or issue.

A ________-Also Called an Ishikawa Diagram After the Creator of the Technique