Question 1

________ sampling rates the result on a continuous scale, measuring the degree of conformity.
A) Variable
B) Attribute
C) Random
D) Statistical

Accepted Answer

Variable sampling involves measuring a continuous variable or characteristic, such as weight or height, and the result is recorded as a numerical value on a continuous scale. This allows for more precise measurement and analysis of the degree of conformity within the sample.

Question 2

In the continuous quality cycle for improvement-Plan, Do, Study, Act- the ________ processes refer to the quality monitoring and control functions.
A) Study and Act
B) Plan and Do
C) Plan and Act
D) Do and Study

Accepted Answer

The "Study and Act" processes in the Plan-Do-Study-Act (PDSA) cycle are focused on evaluating the outcomes of the actions taken and making adjustments to improve quality, which aligns with the concept of quality monitoring and control functions.

Question 3

A result is acceptable if it falls within the range specified by the ________ or stakeholder set specifications.
A) threshold
B) requirements
C) tolerance
D) criteria

Accepted Answer

Tolerance refers to the acceptable range of variation within which the result can be considered satisfactory. It is defined by the project or product specifications, as well as the needs and expectations of the stakeholders. Threshold, requirements, and criteria may also be part of the specifications or stakeholder expectations, but they do not specifically indicate an acceptable range of variation.

Question 4

________ attempts to keep errors from reaching the final customer.
A) Monitoring
B) Inspection
C) Reaction
D) Prevention

Accepted Answer

The answer of ________ attempts to keep errors from reaching...

Question 5

________ sampling looks at whether the collected result conforms to defined standards at a point in time.
A) Variable
B) Attribute
C) Random
D) Statistical

Accepted Answer

Variable sampling looks at the variability within a population, while attribute sampling looks at whether the collected result conforms to defined standards at a point in time. Random and statistical sampling are not relevant to this question.

Question 6

The tools used to monitor and control project quality ________ display collected statistical results, helping a project team measure variances to aid in the continuous process of improving the quality of a product.
A) textually
B) graphically
C) summary
D) remotely

Accepted Answer

Graphical displays are the most effective way to present statistical results in a way that is easy for project teams to understand and use to make informed decisions about how to improve product quality. Textual displays may present the same information, but they are usually more difficult to interpret, while summary displays may not provide enough detail to identify specific areas for improvement. Remote tools could be used to monitor and control project quality, but they do not affect how statistical results are displayed.

Question 7

Which of the following is NOT one of the three tools used to monitor and control project quality?
A) Monte Carlo analysis
B) Cause-and-effect analysis
C) Pareto analysis
D) Control charts

Accepted Answer

Monte Carlo analysis is a tool used for quantitative risk analysis, not specifically for project quality monitoring and control. The other three options listed - cause-and-effect analysis, Pareto analysis, and control charts - are commonly used tools for monitoring and controlling project quality.

Question 8

The process is in control (operating within acceptable limits) if the result falls within the control ________.
A) threshold
B) requirements
C) tolerance
D) limits

Accepted Answer

The phrase "control limits" is commonly used in statistical process control to refer to the upper and lower bounds that define the range of variation that is expected under normal circumstances. When a result falls within these limits, it is considered to be in control, which means that the process is stable and predictable. Choice D, "limits," is the best answer because it specifically refers to these control limits. The other choices, while related, are not quite as accurate or precise in describing what is meant by "control limits."

Question 9

________ analysis helps determine whether the process variability and the process average result are at stable (acceptable) levels and whether one or both are out of control (unacceptable).
A) Pareto
B) Cause-and-effect
C) Control chart
D) SWOT

Accepted Answer

Control chart analysis is specifically designed for monitoring the stability and control of a process by tracking its variation over time. It helps identify when a process is operating within acceptable limits and when it is producing results that are out of control. Therefore, control chart analysis is the best choice for this scenario. Pareto analysis, cause-and-effect analysis, and SWOT analysis are not specifically designed for monitoring process variability or control.

Question 10

A benefit of control chart analysis is that it helps determine whether variability is attributable to something that can be fixed or some random set of ________ based on chance alone.
A) variables
B) requirements
C) errors
D) criteria

Accepted Answer

Control chart analysis helps determine whether variability is due to assignable causes (e.g. variables such as specific processes, machines, or materials) or random causes (e.g. chance alone). Thus, the correct option is A) variables.

Question 11

In the ________ diagram, each of the rectangular boxes represents a major category of suspicion.
A) SWOT
B) control chart
C) Pareto
D) fishbone

Accepted Answer

The fishbone or Ishikawa diagram is a visual tool used to identify the causes of a problem or event. It is also known as a cause-and-effect diagram. In the diagram, the main problem or effect is represented as the fish's head, and the causes are represented as the fish's bones. Each rectangular box on the diagram represents a major category of suspicion. Therefore, D is the correct answer. The other options (SWOT, control chart, Pareto) are not related to the fishbone diagram.

Question 12

In the fishbone diagram, the arrows connecting the categories to the central line have attached to them lines containing more detailed ideas of what might be the ________ for the problem.
A) severity
B) scope
C) root cause
D) solution

Accepted Answer

The fishbone diagram is used to identify the root cause of a problem, so the arrows connecting the categories to the central line should have lines containing more detailed ideas of what might be the root cause for the problem.

Question 13

The ________ process involves the collection of project- and product-related data and the distribution of performance information to stakeholders.
A) project status reporting
B) performance reporting
C) communication distribution
D) tabulation

Accepted Answer

Performance reporting involves collecting and distributing project- and product-related data to stakeholders to provide them with information regarding how well the project is progressing. During this process, the project manager collects and analyzes data relating to project performance and compares it to the established baselines to determine the project's status. The project manager then distributes the performance report to stakeholders, helping to keep them informed about project progress and identify any issues that may arise. Therefore, option B is the correct answer. Options A, C, and D are all incomplete or incorrect.

Question 14

The ________ process is carried out by both a seller and a buyer to make sure each party meets the respective contractual obligations.
A) contractual
B) outsourcing
C) procurement administration
D) purchase

Accepted Answer

Procurement administration is the process of managing the procurement activities, including the contractual obligations between the buyer and seller. This involves ensuring that both parties perform their contractual duties, such as delivering the purchased goods or paying for them. Therefore, option C is the best choice. The other options are not as relevant to the contractual obligations between the seller and buyer.

Question 15

A ________-also called an Ishikawa diagram after the creator of the technique or a fishbone diagram based on what the final diagram resembles-is used when a problem or issue has been discovered and you need to determine its root cause so that the most appropriate actions can be taken.
A) Pareto analysis
B) cause-and-effect analysis
C) control analysis
D) SWOT analysis

Accepted Answer

The technique referred to in the question is cause-and-effect analysis, which is commonly depicted using a fishbone diagram. The other options listed in the question (Pareto analysis, control analysis, and SWOT analysis) are different kinds of analytical tools that would not be as appropriate for identifying the root cause of a problem or issue.

Question 16

Getting the sample ________ right is extremely important because choosing too many samples is a waste of time and money, and choosing too few will not yield accurate information.
A) size
B) source
C) data
D) population

Accepted Answer

The sentence specifically refers to the importance of getting the size of the sample right, as choosing too many or too few can lead to inaccurate results. The other options (source, data, population) may also be important in research, but they are not directly related to the issue of sample size.

Question 17

A ________ displays the frequency of issues so that project teams can focus on the problems that are occurring most often or are causing the biggest issues in terms of time and/or cost.
A) Pareto diagram
B) control chart
C) fishbone diagram
D) Ishikawa diagram

Accepted Answer

A Pareto diagram is specifically designed to display the frequency of issues in a graphical way, making it easier to identify the most significant problems. Control charts track process performance over time, fishbone diagrams are used to identify the root causes of problems, and Ishikawa diagrams are also used to identify the causes of problems but are more focused on brainstorming potential causes rather than displaying frequency.

Question 18

A contract or seller ________ system needs to be in place to handle all changes to the contract and/or deliverables requested.
A) change control
B) management
C) relation
D) monitoring

Accepted Answer

A change control system is specifically designed to handle any changes that may occur to a contract or deliverables. It provides a structured process for handling these changes, which helps to minimize the risk of scope creep and ensure that all parties are aware of any changes that are made. A good change control system should include clear guidelines for requesting and approving changes, as well as a way to track and communicate any changes that are made.

Question 19

Each risk owner is responsible for monitoring ________ conditions and updating the team on the status of mitigation strategies and their effectiveness.
A) work package
B) environmental
C) project
D) trigger

Accepted Answer

Risk owners are responsible for monitoring trigger conditions, which are specific indicators or events that signal a risk is about to occur, and updating the team on mitigation strategies.

Question 20

A ________ is used to prevent problems before they become major issues as opposed to inspecting a final product to find issues.
A) Pareto analysis
B) cause-and-effect analysis
C) control chart
D) SWOT analysis

Accepted Answer

Control charts are used to monitor a process over time and detect any trends or variations that may indicate a potential problem. By using control charts, organizations can take proactive measures to prevent issues before they become major problems. Pareto analysis, cause-and-effect analysis, and SWOT analysis are all useful tools but are used more for analyzing existing problems rather than preventing them.

Quiz 12: Project Monitoring and Control, Part II

________ sampling rates the result on a continuous scale, measuring the degree of conformity.

In the continuous quality cycle for improvement-Plan, Do, Study, Act- the ________ processes refer to the quality monitoring and control functions.

A result is acceptable if it falls within the range specified by the ________ or stakeholder set specifications.

________ attempts to keep errors from reaching the final customer.

________ sampling looks at whether the collected result conforms to defined standards at a point in time.

The tools used to monitor and control project quality ________ display collected statistical results, helping a project team measure variances to aid in the continuous process of improving the quality of a product.

Which of the following is NOT one of the three tools used to monitor and control project quality?

The process is in control (operating within acceptable limits) if the result falls within the control ________.

________ analysis helps determine whether the process variability and the process average result are at stable (acceptable) levels and whether one or both are out of control (unacceptable) .

A benefit of control chart analysis is that it helps determine whether variability is attributable to something that can be fixed or some random set of ________ based on chance alone.

In the ________ diagram, each of the rectangular boxes represents a major category of suspicion.

In the fishbone diagram, the arrows connecting the categories to the central line have attached to them lines containing more detailed ideas of what might be the ________ for the problem.

The ________ process involves the collection of project- and product-related data and the distribution of performance information to stakeholders.

The ________ process is carried out by both a seller and a buyer to make sure each party meets the respective contractual obligations.

A ________-also called an Ishikawa diagram after the creator of the technique or a fishbone diagram based on what the final diagram resembles-is used when a problem or issue has been discovered and you need to determine its root cause so that the most appropriate actions can be taken.

Getting the sample ________ right is extremely important because choosing too many samples is a waste of time and money, and choosing too few will not yield accurate information.

A ________ displays the frequency of issues so that project teams can focus on the problems that are occurring most often or are causing the biggest issues in terms of time and/or cost.

A contract or seller ________ system needs to be in place to handle all changes to the contract and/or deliverables requested.

Each risk owner is responsible for monitoring ________ conditions and updating the team on the status of mitigation strategies and their effectiveness.

A ________ is used to prevent problems before they become major issues as opposed to inspecting a final product to find issues.