This is the total cost incurred by an organization because the product does not meet user requirements (for example, rework, poor user productivity).
A) External failure cost
B) Internal failure cost
C) Cost of nonconformance
D) Cost of quality

Question

Quizplus · Accepted Answer

Cost of nonconformance refers to the expenses associated with not meeting user requirements, including costs like rework and reduced productivity.

This Is the Total Cost Incurred by an Organization Because