In order to measure organizational effectiveness, an organization measures the amount of time needed to get new products to market, and the amount of time spent coordinating the activities of different departments. This indicates that the organization is using the ________ approach to measure the organizational effectiveness.
A) internal systems
B) transactional
C) external resource
D) technical

Question

Quizplus · Accepted Answer

By measuring the amount of time needed to get new products to market and the amount of time spent coordinating the activities of different departments, the organization is looking at its own internal systems and processes to determine how effective they are. This is consistent with the internal systems approach to measuring organizational effectiveness. The transactional approach focuses on the efficiency of individual transactions, the external resource approach looks at the organization's use of external resources, and the technical approach looks at the organization's use of technology.

In Order to Measure Organizational Effectiveness, an Organization Measures the Amount