Kaya, a chain of skin clinics, requests each new visitor to fill up their own details on a printed form. This is a step in ________.
A) increasing its peak-time efficiency
B) creating nonpeak demand
C) increasing consumer participation
D) sharing its services
E) facilitating its future expansions

Question

Quizplus · Accepted Answer

Requesting visitors to fill up their own details on a printed form is a step in increasing consumer participation, as it allows visitors to actively engage with the brand and take ownership of their experience at Kaya skin clinics.

Kaya, a Chain of Skin Clinics, Requests Each New Visitor