According to the text,the typical difference between "quality circles" and "continuous improvement teams" is that:
A) quality circles are more structured and formal.
B) continuous improvement teams only work on product design whereas quality circles focus on both product and process design.
C) continuous improvement teams use only engineers while quality circles use just the workers doing the work
D) quality circles tend to have less authority.
E) there is no difference-they are the same.
Correct Answer:
Verified
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