A structured approach for integrating customer requirements into every aspect of product development is known as:
A)total quality management.
B)customer satisfaction.
C)quality function deployment.
D)customer integration.
E)a product development team.

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a structured approach that ensures customer requirements are integrated into every aspect of product development. It helps to prioritize customer needs and align them with the company's production process to meet those needs efficiently. QFD provides a systematic process to generate unique features, identify critical quality characteristics, and design products to meet customer requirements within constrained cost and time.

A Structured Approach for Integrating Customer Requirements into Every Aspect