Which of the following is not true about services?
A)Service design tends to focus on tangible factors.
B)Services are often created and delivered at the same time.
C)Most services involve some degree of customization.
D)Many services have low barriers to entry and exit.
E)The convenience of location is a major factor in service design.

Question

Quizplus · Accepted Answer

Service design focuses more on intangible factors such as the customer experience, service quality, and service delivery process rather than tangible factors.

Which of the Following Is Not True About Services